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Entry Level Call Center Representative Jobs in Bothell, WA

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs. As our Patient Services Representative, you will help our patients and their families ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs. As our Patient Services Representative, you will help our patients and their families ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs. As our Patient Services Representative, you will help our patients and their families ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs. As our Patient Services Representative, you will help our patients and their families ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs. As our Patient Services Representative, you will help our patients and their families ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs. As our Patient Services Representative, you will help our patients and their families ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs. As our Patient Services Representative, you will help our patients and their families ...

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All JobsEntry Level Call Center Representative JobsEntry Level Call Center Representative Jobs in Bothell, WA

Entry Level Call Center Representative information

See Bothell, WA salary details

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How much do entry level call center representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level call center representative in Bothell, WA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.49 per hour, depending on experience, location, and employer.

What is an Entry Level Call Center Representative job?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What are the key skills and qualifications needed to thrive in the Entry Level Call Center Representative position, and why are they important?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

What does a typical workday look like for an Entry Level Call Center Representative?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the most commonly searched types of Call Center Representative jobs in Bothell, WA? The most popular types of Call Center Representative jobs in Bothell, WA are:
What are popular job titles related to Entry Level Call Center Representative jobs in Bothell, WA? For Entry Level Call Center Representative jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Call Center Representative jobs in Bothell, WA look for? The top searched job categories for Entry Level Call Center Representative jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Entry Level Call Center Representative jobs? Cities near Bothell, WA with the most Entry Level Call Center Representative job openings:
Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Bothell, WA as of May 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,649 per year, or $20 per hour.
Call Center Representative

Call Center Representative

Virginia Mason Medical Center

Edmonds, WA • On-site, Remote

$25.25 - $35.67/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description


Job Summary and Responsibilities

This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours.

Please Note: One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs.

As our Patient Services Representative, you will help our patients and their families by providing essential operational support and scheduling services, so they can easily access the care they need with a seamless and positive experience.

Every day you will represent VMMC during initial phone contact, answering incoming requests and assisting patients based on their individual needs. You will be expected to schedule, cancel, and reschedule patient appointments by assessing callers' specific needs through probing questions, while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service. You will also communicate efficiently and effectively, both written and verbally, with the clinical care team on behalf of the patient.

To be successful in this role, you must demonstrate a high level of customer service consistent with VMMC's mission, goals, and service standards, and possess exceptional communication and organizational skills.

"We deliver inspired people to do meaningful work."

Job Requirements

  • 6 months of office and/or call center, customer service or healthcare experience

  • Familiarity with medical terminology and proficient in Microsoft Office products

  • Previous call center or health care or customer service experience preferred

  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail

  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software

  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions

  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature

  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)

  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)

  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

We are an equal opportunity/affirmative action employer.

Where You'll Work

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state  CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. 

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include:

  • Health/dental/vision
  • FSA and HSA spending accounts
  • 2 retirement plans
  • Paid vacation and sick time
  • Adoption assistance
  • Wellness program

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.  


Pay Range
$25.25 - $35.67/ hour

Apply