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Entry Level Call Center Representative Jobs in Bothell, WA

Sound Credit Union

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building ...

Sound Credit Union

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. * Represents VMMC during initial phone contact by providing patients with appointments ...

TEKsystems

Call Center Representative

Renton, WA · On-site

$27.50/hr

Professional Summary The Customer Service Representative is responsible for managing emergency ... Minimum of 1 year of customer service experience in a call center, dispatch, transportation ...

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Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level call center representative in Bothell, WA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.78 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in Bothell, WA?

The most popular types of Call Center Representative jobs in Bothell, WA are:

What are popular job titles related to Entry Level Call Center Representative jobs in Bothell, WA?

For Entry Level Call Center Representative jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Bothell, WA look for?

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What cities near Bothell, WA are hiring for Entry Level Call Center Representative jobs?

Cities near Bothell, WA with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Bothell, WA as of August 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,351 per year, or $20.4 per hour.

Call Center Representative

Virginia Mason Medical Center

Edmonds, WA • On-site, Remote

$25.25 - $39.14/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Job Summary and Responsibilities

As our Patient Access Specialist (Call Center Representative), you will help our patients and their families by providing essential operational support and scheduling services, so they can easily access the care they need with a seamless and positive experience.

Every day you will represent VMMC during initial phone contact, answering incoming requests and assisting patients based on their individual needs. You will be expected to schedule, cancel, and reschedule patient appointments by assessing callers' specific needs through probing questions, while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service. You will also communicate efficiently and effectively, both written and verbally, with the clinical care team on behalf of the patient.

To be successful in this role, you must demonstrate a high level of customer service consistent with VMMC's mission, goals, and service standards, and possess exceptional communication and organizational skills.

Please Note:

This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours.

One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs.

Job Requirements

  • 6 months of office and/or call center, customer service or healthcare experience

  • Familiarity with medical terminology and proficient in Microsoft Office products

  • Previous call center or health care or customer service experience preferred

  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail

  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software

  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions

  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature

  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)

  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)

  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

Where You'll Work

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state  CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. 

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.  

Qualifications:

  • 6 months of office and/or call center, customer service or healthcare experience

  • Familiarity with medical terminology and proficient in Microsoft Office products

  • Previous call center or health care or customer service experience preferred

  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail

  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software

  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions

  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature

  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)

  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)

  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

Employment Type: Full Time

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