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Call Center Representative Jobs in Everett, WA (NOW HIRING)

Call Center Representative Location: Seattle Pay: $20.00 - $30.00 DOE Looking for your next opportunity as a Call Center Representative? We'd love to connect. As a local staffing partner, we work ...

Call Center Representative

Lynnwood, WA · On-site

$21.50 - $26.50/hr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building ...

Be Seen First

Small Call Center Environment, Team Oriented * Monday-Friday 8:00am-5:00pm The role of Customer Service Specialist for Recology King County Under close supervision, provides efficient and courteous ...

## Call Center SpecialistApplylocations: Seattletime type: Full timeposted on: Posted Todayjob requisition id: JR102252Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC ...

Call Center Specialist

Seattle, WA · On-site

$19 - $24/hr

Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while ...

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

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Call Center Representative information

See Everett, WA salary details

$11

$19

$27

How much do call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for call center representative in Everett, WA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.25 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.

What are the most commonly searched types of Call Center Representative jobs in Everett, WA?

The most popular types of Call Center Representative jobs in Everett, WA are:

What are popular job titles related to Call Center Representative jobs in Everett, WA?

For Call Center Representative jobs in Everett, WA, the most frequently searched job titles are:

What cities near Everett, WA are hiring for Call Center Representative jobs?

Cities near Everett, WA with the most Call Center Representative job openings:

Infographic showing various Call Center Representative job openings in Everett, WA as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,157 per year, or $19.8 per hour.

Call Center Representative

Express Services

Seattle, WA • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago


Job description

Position: Call Center Representative
Location: Seattle
Pay: $20.00 - $30.00 DOE
 
Looking for your next opportunity as a Call Center Representative? We'd love to connect. As a local staffing partner, we work closely with companies that regularly hire for these types of roles. Even if we don't have a current opening that's the perfect fit today, building a relationship now allows us to reach out as soon as the right opportunity becomes available.
 
Essential Duties and Responsibilities
  • Handle high volumes of inbound and outbound calls in a professional and courteous manner
  • Assist customers with inquiries, account updates, complaints, and general information
  • Document call details and customer interactions accurately in the system
  • Follow scripts, processes, and guidelines to ensure consistent service delivery
  • Escalate complex issues to the appropriate team or supervisor as needed
  • Meet productivity and quality metrics including call handling time and customer satisfaction scores
  • Stay up to date on product, service, and policy changes through ongoing training
 
Qualifications
  • Previous experience in a call center, customer service, or phone-based role preferred
  • Clear and professional verbal communication skills
  • Ability to type and navigate computer systems while speaking with customers
  • Strong problem-solving skills and ability to remain calm under pressure
  • Comfortable with repetitive tasks and meeting performance targets
  • Team-oriented with a positive and service-first attitude
  • Experience with CRM or call center software a plus
 
Benefit Offerings (Eligibility Varies)
  • Insurance - medical, dental, vision
  • Term life
  • Short-term disability
  • 401(k)
  • Employee Assistance Program (EAP)
  • Paid holiday and sick leave
 
Equal Opportunity & Inclusion
Express Employment Professionals – North Seattle, WA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, caste, age, disability, marital status, sexual orientation, gender identity or expression, military or veteran status, or other protected characteristics under applicable law.
 
Reasonable Accommodation
If you require a reasonable accommodation during the application or hiring process, please contact jobs.seattlewanorth@expresspros.com or 206-363-1140.
 
Application Process
Applications will be reviewed on a rolling basis with interviews starting immediately. The position will remain open until it is filled. Please apply right away for the best opportunity to be considered. We look forward to hearing from you!