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Call Center Representative Jobs in Tennessee (NOW HIRING)

Express Employment Professionals

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Call Center Representative

Franklin, TN · On-site

$20/hr

We are seeking a compassionate and reliable Call Center Representative to assist patients receiving specialty medications. This role involves handling inbound and outbound calls, coordinating with ...

Pizza Hut

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

Able to interact with all levels of management and customers in a professional manner * Assist and mentor new call center representatives * Adhere to company processes and guidelines Job Requirements ...

Flynn Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$13.75 - $17.25/hr

Able to interact with all levels of management and customers in a professional manner * Assist and mentor new call center representatives * Adhere to company processes and guidelines Job Requirements ...

Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$14.25 - $17.75/hr

Able to interact with all levels of management and customers in a professional manner * Assist and mentor new call center representatives * Adhere to company processes and guidelines Job Requirements ...

Getaway 4 Less LLC

Call Center Representative

Sevierville, TN · On-site

$14 - $17.50/hr

As a Call Center Sales Representative at G4L, you'll play a pivotal role in driving our business forward by closing deals and helping customers unlock unforgettable vacation experiences. If you're ...

MMC Group

Call Center Representative

Nashville, TN · On-site

$17/hr

** Human Resources Customer Service Representative ** ** Location: ** onsite ** Position Type ... This position is ideal for candidates with recent call center, customer service, HR, or benefits ...

Varite

Call Center Representative

Lewisburg, TN · On-site

$14.75 - $18.25/hr

Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are ... Familiarity with SAP and Call Center, and Sales Force a plus The ideal candidate will be a high ...

Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$14.25 - $17.75/hr

Able to interact with all levels of management and customers in a professional manner * Assist and mentor new call center representatives * Adhere to company processes and guidelines Job Requirements ...

University of Rochester

$19.72 - $26.62/hr

UR URCC 204 H Compensation Range: $19.72 - $26.62 The referenced pay range represents the minimum ... During the call, makes independent decisions to act outside of the protocol to transfer, refer or ...

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Call Center Representative information

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$9

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How much do call center representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call center representative in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

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For Call Center Representative jobs in Tennessee, the most frequently searched job titles are:

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The top searched job categories for Call Center Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Call Center Representative jobs?

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For Call Center Representative jobs in TN, the most frequently searched job titles are:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Call Center Representative

Franklin, TN • On-site

Express Employment Professionals
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Express Employment Professionalsexternal

$20/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking a compassionate and reliable Call Center Representative to assist patients receiving specialty medications. This role involves handling inbound and outbound calls, coordinating with specialty pharmacies, and providing excellent customer service.

Responsibilities:

  • Answer inbound and outbound patient calls
  • Communicate with specialty pharmacies
  • Accurately document interactions
  • Assist patients with questions and updates
  • Maintain attendance and performance standards

Requirements:

  • Previous call center experience required, 1+ year(s)
  • High School Diploma or GED
  • Healthcare experience preferred
  • Strong communication and computer skills
  • Excellent problem-solving abilities
  • Reliable, compassionate, and team-oriented
  • Previous medical billing/coding experience preferred

What We Offer:

  • 2-3 weeks of paid training
  • Healthcare industry experience
  • Supportive team environment
  • Long-term career opportunity
  • Remote work opportunity

Apply today if you enjoy helping others and have call center experience!

Company Description

An employment agency serving Franklin, Brentwood, Spring Hill, Columbia, Murfreesboro and Manchester Tennessee and surrounding areas, Express Employment Professionals has job opportunities for general and skilled laborers as well as technical, industrial, and office services positions.

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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