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Call Center Representative Jobs in Tennessee (NOW HIRING)

Butler America Aerospace

Call Center Representative

Lewisburg, TN · On-site

$14 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center Representative Location: Lewisburg, TN Job ID: #72717 Pay Range: $14-17 Job Title: Tier 1 Customer Service Representative Agents could take up to 50 calls per day and log each call in our ...

Pizza Hut

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

Able to interact with all levels of management and customers in a professional manner * Assist and mentor new call center representatives * Adhere to company processes and guidelines Job Requirements ...

Flynn Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$13.75 - $17.25/hr

Able to interact with all levels of management and customers in a professional manner * Assist and mentor new call center representatives * Adhere to company processes and guidelines Job Requirements ...

Pizza Hut

Call Center Representative

Bartlett, TN

$14.25 - $17.75/hr

Able to interact with all levels of management and customers in a professional manner * Assist and mentor new call center representatives * Adhere to company processes and guidelines Job Requirements ...

Getaway 4 Less LLC

Call Center Representative

Sevierville, TN · On-site

$14 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Call Center Sales Representative at G4L, you'll play a pivotal role in driving our business forward by closing deals and helping customers unlock unforgettable vacation experiences. If you're ...

Pizza Hut

Call Center Representative

Bartlett, TN · On-site

$14.25 - $17.75/hr

Able to interact with all levels of management and customers in a professional manner * Assist and mentor new call center representatives * Adhere to company processes and guidelines Job Requirements ...

Anserfone

Call Center Representative

Memphis, TN · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Full-Time Call Center RepresentativeLocation: Memphis, TN (In-Office) l Pay: $16/hrSchedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt Anserfone, we pride ...

Anserfone

Full-Time Call Center Representative

Memphis, TN · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full-Time Call Center Representative Location: Memphis, TN (In-Office) l Pay: $16/hr Schedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and Holidays At Anserfone, we pride ...

Anserfone

Full-Time Call Center Representative

Memphis, TN · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full-Time Call Center Representative Location: Memphis, TN (In-Office) l Pay: $16/hr Schedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and Holidays At Anserfone, we pride ...

University of Rochester

$20.93 - $28.26/hr

Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating advanced competencies. Handles complex calls and precepts new employees as needed. * Participates ...

University of Rochester

$20.93 - $28.26/hr

Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating advanced competencies. Handles complex calls and precepts new employees as needed. * Participates ...

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Call Center Representative information

See Tennessee salary details

$9

$16

$22

How much do call center representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call center representative in Tennessee is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Tennessee?

The most popular types of Call Center Representative jobs in Tennessee are:

What are popular job titles related to Call Center Representative jobs in Tennessee?

For Call Center Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Tennessee look for?

The top searched job categories for Call Center Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Call Center Representative jobs?

Cities in Tennessee with the most Call Center Representative job openings:

What are popular job titles related to Call Center Representative jobs in TN?

For Call Center Representative jobs in TN, the most frequently searched job titles are:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,815 per year, or $16.3 per hour.

Call Center Representative

Butler America Aerospace

Lewisburg, TN • On-site

$14 - $17/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

Call Center Representative Location: Lewisburg, TN Job ID: #72717 Pay Range: $14-17 Job Title: Tier 1 Customer Service Representative Job Description: Agents could take up to 50 calls per day and log each call in our system as well as entering up to 50 transactions in our system. What we help them with: Dealer referrals to distributors Provide customers with order information, assistance Product support: Parts and Equipment Transactional: Orders, Claims and Invoicing Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives Agents are also responsible for triage and assistance of internal customer requests. Identify if a customer need can be met or will it require a case transfer to Tier 2. Specific Responsibilities for this position may include: Answer incoming calls and respond to customers emails Route calls to appropriate resources Document all call information according to standard operating procedures Entering accurate ordering information into a company system. Comfortable working in fast-paced environments Strong time management and organizational skills Proficiency in Microsoft Office Products (Excel, Word) Familiarity with SAP and Call Center, and Sales Force a plus The ideal candidate will be a high energy, dynamic individual looking for an opportunity to join a diverse organization in a very competitive environment. Successful candidates will have: Ability to analyze unlike information and draw conclusions/recommendations Strong verbal, written and inter-personal communication skills Proficiency in MS Office tools High degree of self-motivation to address and improve business needs. Sense of urgency, self-initiative, commitment and sense of ownership is a must. Superior follow-up and follow-through skills Highly organized and flexible with the ability to prioritize their individual time while balancing customer's demands and requirements to meet company objectives and goals. Minimum Requirements: High School Diploma required Agents must type 60+ WPM Excellent customer service skills Strong written and oral communication skills Experience in Microsoft Office Preferred Requirements: Associate degree (AA, AS, or equivalent two-year post-secondary education). Minimum of two (2) years of relevant customer service or call center experience. Familiarity with SAP and Salesforce. Training is 6 weeks long. Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at

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