ZipRecruiter

Log In

1

Call Center Representative Jobs in Oak Ridge, TN

StaffSource, LLC

Be Seen First

Customer Call Center Representative

Knoxville, TN · On-site

$20/hr

Customer Call Center Representative - Seasonal Pay: $20.00/hr | Full-Time | October 2026 - Early January 2027 Paid training. Full-time hours through the busiest, most rewarding season of the year ...

Allcor

Be Seen First

Customer Service Call Center Representative $20 an hour

Knoxville, TN · On-site

$20/hr

We are seeking Customer Service Representatives in Knoxville, TN, who are passionate about helping ... Previous customer service, administrative, or call center experience preferred. * Excellent verbal ...

BCforward

Call Center Agent

Knoxville, TN · On-site

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. * The Call Center agent will ask the caller a series of ...

next page

Showing results 1-20

All JobsCall Center Representative JobsCall Center Representative Jobs in Oak Ridge, TN

Call Center Representative information

See Oak Ridge, TN salary details

$10

$17

$23

How much do call center representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call center representative in Oak Ridge, TN is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.37 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What job categories do people searching Call Center Representative jobs in Oak Ridge, TN look for?

The top searched job categories for Call Center Representative jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Call Center Representative jobs?

Cities near Oak Ridge, TN with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Oak Ridge, TN as of September 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,619 per year, or $17.1 per hour.

Customer Call Center Representative

Knoxville, TN • On-site

StaffSource, LLC
See more jobs at StaffSource, LLCexternal

$20/hr

Full-time

Posted 9 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Customer Call Center Representative – Seasonal
Pay: $20.00/hr | Full-Time | October 2026 – Early January 2027

Paid training. Full-time hours through the busiest, most rewarding season of the year — and you're still home for Thanksgiving, Christmas Eve, and Christmas Day.

Enjoy talking to people and solving problems? This is your season.

We're hiring Customer Call Center Representatives to support guests across our family of brands — over the phone, live chat, email, and SMS. You'll help customers track orders, work through issues, and feel the same warmth they'd get walking into one of our stores.

This is a full-time role only — part-time schedules aren't available. Daily hours and shifts will shift based on call volume throughout the season, but a full-time commitment is required.

What you'll do:

  • Provide friendly, first-contact-resolution service across phone, chat, email, and SMS
  • Assist with orders, shipments, returns, and billing questions
  • Navigate multiple systems while keeping every conversation warm and human
  • Learn our brands inside and out so you can problem-solve with confidence

What you'll get:

  • $20.00 per hour
  • Full-time hours, October through early January
  • Thanksgiving, Christmas Eve, and Christmas Day OFF
  • Generous associate discount across our brands
  • Paid training and ongoing coaching
  • A fun, close-knit team that celebrates wins together

What we're looking for:

  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Comfortable multitasking across multiple systems
  • Full-time availability, including evenings and weekends
  • Customer service, retail, hospitality, or contact center experience a plus

This is an on-site position — remote work is not available.

If you enjoy connecting with people, love solving problems, and want to spend the holidays with a team that believes in making a difference — apply today.

Company Description

StaffSource is committed to creating long-term partnerships where we can truly affect both clients’ and candidates’ lives for the better. Our success is rooted in matching talented professionals with environments that suit their goals, personalities, lifestyles, and skills. A perfect placement allows candidates to thrive in their new role and hiring managers to fill their openings with top talent that aligns with both the needs of their team and the company’s culture.

Founded in 2003, StaffSource now has a 20+ year company history with business units operating within Information Technology, Accounting and Finance, Sales, Executive Search and more. Still headquartered in Knoxville, TN and lead by our founder John Sharpe, we are now serving clients and candidates all across the United States. We conduct national, regional, and localized talent searches based on the specific needs of each client and the unique goals of top talent everywhere.