Business Process Manager Jobs in Raleigh, NC (NOW HIRING)

The Business Process Architect reports to the Enterprise Business Architect and serves as a global technology thought leader with deep expertise in ERP, Supply Chain, and Manufacturing domains. This role combines a strong understanding of contemporary and transformative technologies with a solid grasp of Eaton's business model and the industries it serves.
In this global role, the Business Process Architect partners closely with business and technology leaders to define and govern ERP, Supply Chain, and Manufacturing technology strategies, standards, architecture blueprints, and patterns. The role has enterprise wide responsibility for establishing and leading a Business Process Management (BPM) Center of Excellence, as well as providing architecture governance for initiatives across ERP, Supply Chain, and Manufacturing process excellence domains.
The Business Process Architect may lead and influence teams of digital, enterprise, solution, and process excellence architects through both direct and matrixed reporting relationships. This individual advises and influences IT senior leadership, delivery teams, and value stream partners to ensure effective technology acquisition, usage, process standardization, rationalization, and adoption of best practices aligned to Eaton's business outcomes.
This role also evaluates emerging technology and market trends, assesses their potential enterprise impact, and architects scalable, enterprise wide solutions that span automation, integration, orchestration, process modeling, execution, and metrics. Throughout project execution, the Business Process Architect provides architectural oversight and guidance while educating teams on ERP, Supply Chain, and Manufacturing process mapping and performance measurement best practices.
The expected annual salary range for this role is $182000 - $266000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Job Summary:
Architecture Leadership & Thought Leadership
• Serve as a technical subject matter expert in ERP, Supply Chain, and Manufacturing architecture, enterprise architecture, technology standards, and architecture governance
• Act as a thought leader in business process management, process excellence, and process metrics
• Analyze emerging technologies and industry trends to identify opportunities to improve business outcomes
Business Process Management & Center of Excellence
• Design, build, and lead an enterprise wide Business Process Management Center of Excellence (CoE)
• Establish BPM frameworks, standards, tools, and best practices, and deploy them across value chains
• Lead teams of process architects and practitioners, with matrixed ERP, Supply Chain, Manufacturing, and solution architects
Strategy, Governance & Standards
• Partner with business leaders and IT Business Relationship Managers (BRMs) to understand business strategy and define ERP, Supply Chain, and Manufacturing technology strategy
• Develop, govern, and maintain architecture artifacts, including reference architectures, blueprints, and patterns
• Lead Architecture Review Boards (ARB) and ensure consistent adoption of architecture standards
• Govern technology lifecycles and evaluate vendor technical capabilities within the ERP, Supply Chain, Manufacturing, and BPM domains
Solution Architecture & Delivery Enablement
• Architect enterprise wide solutions in response to business and IT requests, defining foundational frameworks and patterns
• Lead architecture and solution discussions involving ERP, Supply Chain, and Manufacturing dependencies
• Guide cross functional project teams throughout the delivery lifecycle, partnering with product and solution architects to ensure architectural integrity
• Resolve architectural and technical disputes and drive consensus across stakeholders
Collaboration & Influence
• Facilitate cross functional discussions across IT and business teams to support key initiatives
• Represent Architecture and IT in discussions with vendors, partners, and third parties
• Provide technical leadership as needed on complex, cross functional ERP, Supply Chain, and Manufacturing initiatives
• Support leadership with technical performance assessments and executive ready recommendations
Qualifications:
Required Qualifications:
• Bachelor's degree from an accredited institution
• 10 years of experience in technology architecture and/or ERP, Supply Chain, and Manufacturing domains
• Must be authorized to work in the U.S without company sponsorship now or in the future.
Preferred Qualifications:
• Experience with enterprise and technology architecture functions and frameworks (e.g., TOGAF, Zachman)
• Demonstrated experience developing ERP, Supply Chain, and Manufacturing enterprise architectures, reference architectures, patterns, and blueprints
• Hands on experience with platforms such as SAP (ECC/S/4HANA), Oracle EBS, QAD, Infor, Ignition, Apriso, or similar
• Strong experience with business process management tools and techniques (e.g., Signavio, Celonis, SAP Process Mining)
• Proven ability to develop and leverage business process models for capability based planning, standardization, and rationalization
• Experience with cloud based platforms and AI/ML technologies (preferred)
• Broad understanding of IoT, automation, process modeling, orchestration, and execution technologies
• Demonstrated success influencing stakeholders and resolving architectural disputes
• Experience architecting enterprise wide solutions as a solution, infrastructure, or information architect
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
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