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Business Process Manager Jobs in Raleigh, NC (NOW HIRING)

The S&OE Process Manager role is responsible for helping our IBP Center of Excellence enable Clorox ... A. in Operations management, Supply Chain, Business Analytics or related field. Experience * 5-7 ...

Extensive experience in business systems analysis, requirements elicitation, requirements management, and business process improvement methodologies. * Demonstrated experience gathering, analyzing ...

Senior Business Resiliency Analyst

Raleigh, NC · Hybrid

$89K - $116K/yr

Collaborate with BC Plan Owners, BC Plan Coordinators, and Business Process Managers to assign and review RTO/PRO values and develop recovery strategies. * 25% - BC Testing: In support of the BC/CM ...

This project is intended to implement the Service Now tool suite to allow DOT IT organization to automate its business processes for change and problem management. These positions have responsibility ...

Managing business analysis work or projects with distinct deliverables to a solution Identifying and documenting business processes, issues, value levers, metrics, and capabilities Collecting ...

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Business Process Manager information

See Raleigh, NC salary details

$56.9K

$122.4K

$176.9K

How much do business process manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for business process manager in Raleigh, NC is $122,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,200.00 and $151,200.00 per year, depending on experience, location, and employer.

What does a business process manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

What does a business process manager do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

How much does a business process manager make in the US?

The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.

What are some typical challenges a business process manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.
What are the most commonly searched types of Business Process jobs in Raleigh, NC? The most popular types of Business Process jobs in Raleigh, NC are:
What are popular job titles related to Business Process Manager jobs in Raleigh, NC? For Business Process Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Business Process Manager jobs in Raleigh, NC look for? The top searched job categories for Business Process Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Business Process Manager jobs? Cities near Raleigh, NC with the most Business Process Manager job openings:
Infographic showing various Business Process Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 77% In-person, 8% Hybrid, and 15% Remote job distribution, with an average salary of $122,372 per year, or $58.8 per hour.

$73K - $117K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Blue Cross and Blue Shield of North Carolina rating

7.8

Company rating: 7.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

189th of 304 rated insurance


Job description

Job Description

In this role you will lead work to enhance effectiveness of the organization at the enterprise level by linking business strategy to business process. This position will work on cross functional teams to drive process improvements.

What You'll Do

  • Support BCBSNC Enterprise Initiative projects in a specialist role. Apply relevant tools and techniques to assess impact based on changes to the enabling technologies that support business processes. Lead development of future state process and drive changes across business and operations.

  • Lead Business Process Improvement projects identified across the enterprise. This includes application of continuous process improvement skills and methodologies to articulate the problem, baseline current state, analyze root cause, recommend improvements, and monitor results. Achieve an outcome that provides sustainable solutions to the client.

  • Support the deployment of process excellence across the enterprise through delivery of formal training on Lean and Six Sigma, mentoring projects executed within a division, and championing business process methods in communities of practice.

  • Lead internal management consulting efforts as identified and as needed. This includes unbiased assessment and resulting recommendations to managers and executives.

  • Execute projects, deliverables, and measurable results in the context of BCBSNC Enterprise Process Architecture and strategic enterprise goals

  • Contribute to structure, procedures, and templates within the department to enhance the value-add to the enterprise. Works with department leadership and colleagues to continuously improve department offerings and share best practices of business process knowledge and tools

What You Bring

  • Bachelor's degree or advanced degree (where required)

  • 3+ years of experience in related field.

  • In lieu of degree, 5+ years of experience in related field.

  • Strong preference for Health Care Industry experience

WhatYou'llGet

  • The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community

  • Work-life balance, flexibility, and the autonomy to dogreat work

  • Medical, dental, and vision coverage along withnumeroushealth and wellness programs

  • Parental leave and support plus adoption and surrogacyassistance

  • Career development programs and tuition reimbursement for continued education

  • 401k match including an annual company contribution

  • Learn more

WhereYou'llWork

Our Hybrid-Flex approach is builton presencewith a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplacethat'sflexible, connected, and future focused.

In a Hybrid-Flex role,you'llwork in the office at least two days a week for collaboration and connection.In a Remote-Flex role,you'llwork virtually, with a few in-office visits each year formeaningfulmoments that matter.

Whether your role is Hybrid-Flex or Remote-Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in anystateslistedonthis job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

Based on annual corporate goal achievement and individual performance.

$73,698.00 - $117,917.00

Skills

Business Processes, Business Process Improvements, Business Process Management (BPM), Business Strategy Implementation, Continual Improvement Process, Lean Six Sigma (LSS), Operational Process Improvements, Process Improvement Projects, Process Improvements, Process Methodologies

_____________________________________________________________________
JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.


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