ZipRecruiter

Log In

1

Business Process Optimization Jobs in Raleigh, NC

Kanak Elite Services Inc

Business Analyst

Raleigh, NC · On-site

Strong knowledge of Lean, Six Sigma, or other process optimization methodologies. * Exceptional ... Bachelor's degree in Business Administration, Industrial Engineering, Organizational Development ...

Elder Research

Technical Business Analyst

Raleigh, NC · Hybrid

... process optimization. * Define, catalog, and maintain data sets while ensuring data quality ... Translate business requirements into technical specifications for developers, engineers, and ...

Elder Research

Technical Business Analyst

Raleigh, NC · Hybrid

... process optimization. * Define, catalog, and maintain data sets while ensuring data quality ... Translate business requirements into technical specifications for developers, engineers, and ...

Elder Research

Technical Business Analyst

Raleigh, NC · On-site

... process optimization. * Define, catalog, and maintain data sets while ensuring data quality ... Translate business requirements into technical specifications for developers, engineers, and ...

next page

Showing results 1-20

All JobsBusiness Process Optimization JobsBusiness Process Optimization Jobs in Raleigh, NC

Business Process Optimization information

See Raleigh, NC salary details

$39.9K

$81.7K

$146.8K

How much do business process optimization jobs pay per year?

As of Jun 26, 2026, the average yearly pay for business process optimization in Raleigh, NC is $81,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $94,300.00 per year, depending on experience, location, and employer.

How much do process improvement specialists make in the US?

Process improvement specialists in the US typically earn between $60,000 and $100,000 annually, with the median salary around $75,000. Salaries vary based on experience, industry, and location, and professionals often use tools like Lean or Six Sigma methodologies to enhance business processes.

What is a business optimization job description?

A business process optimization job involves analyzing and improving organizational workflows to increase efficiency, reduce costs, and enhance productivity. Professionals in this role often use tools like data analysis and process mapping, and may require skills in project management and familiarity with software such as Excel or process modeling tools.

What is business process optimization?

Business process optimization involves analyzing and improving organizational workflows to increase efficiency, reduce costs, and enhance quality. Professionals in this field use tools like data analysis and process mapping to identify bottlenecks and implement effective solutions, often requiring knowledge of process management methodologies such as Lean or Six Sigma.

What are some typical projects or tasks a Business Process Optimization professional might work on?

Business Process Optimization professionals often lead initiatives to streamline workflows, reduce costs, and improve productivity across various departments. Typical projects include analyzing current processes, identifying bottlenecks, designing and implementing new procedures, and measuring outcomes to ensure continuous improvement. Collaboration with cross-functional teams is common, and they frequently facilitate workshops or training sessions to support change adoption. These professionals may also support digital transformation initiatives, helping integrate new technologies to further optimize business operations.

What are the key skills and qualifications needed to thrive in the Business Process Optimization position, and why are they important?

To thrive in Business Process Optimization, you need strong analytical skills, a background in process improvement methodologies like Lean or Six Sigma, and experience with process mapping and documentation. Familiarity with tools such as Microsoft Visio, process mining software, and relevant certifications like Lean Six Sigma Green or Black Belt is highly valued. Strong communication, problem-solving, and change management skills set top candidates apart. These competencies are essential for identifying inefficiencies, driving organizational improvements, and ensuring cross-functional collaboration.

What is a Business Process Optimization job?

A Business Process Optimization job focuses on analyzing, improving, and streamlining an organization's workflows to enhance efficiency and effectiveness. Professionals in this role identify inefficiencies, implement process improvements, and leverage technology to optimize business operations. They collaborate with different departments to redesign workflows, reduce costs, and improve productivity. Strong analytical, problem-solving, and project management skills are essential for success in this role.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as Business Analyst, Operations Manager, Project Coordinator, or Business Process Analyst. These positions often require strong analytical skills, knowledge of business processes, and familiarity with tools like ERP systems or process modeling software.
What are the most commonly searched types of Business Process Optimization jobs in Raleigh, NC? The most popular types of Business Process Optimization jobs in Raleigh, NC are:
What job categories do people searching Business Process Optimization jobs in Raleigh, NC look for? The top searched job categories for Business Process Optimization jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Business Process Optimization jobs? Cities near Raleigh, NC with the most Business Process Optimization job openings:
Business Process Optimization jobs near you
Process Improvement Consultant (Raleigh, NC)

Process Improvement Consultant (Raleigh, NC)

First Citizens Bank

Raleigh, NC • On-site

Full-time

Posted 12 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

80th of 142 rated banks

Job description

Overview
This is a hybrid position based in Raleigh (the DAC). Candidates must live within a commutable distance of the any of the Bank's operations centers.
The Business Process Consultant (BPC) supports the Enterprise Engagement Center Group Modernization Team by delivering process optimization, demand management, and solution delivery across engagement centers and back-office operations. This role plays a critical part in supporting translating business demand into actionable requirements and ensuring alignment between process design, technology solutions, and the target operating model. As a key execution partner, the BPC owns centralized intake and governance processes, leads detailed process mapping efforts, and collaborates closely with technology teams to deliver scalable, efficient, and outcome-driven solutions that improve operational performance and customer experience.
Responsibilities
Demand Intake & Governance Execution
  • Own day-to-day management of centralized intake (CROWN), ensuring accurate capture, documentation and prioritization of incoming demand
  • Partner with the Senior Product Manager to ensure demand is well-defined, scoped, and aligned to roadmap priorities
  • Implement a change management framework to foster adoption of the process and workflows as designed

Business Process Mapping & Analysis
  • Lead detailed current-state and future-state process mapping across engagement centers and back-office operations
  • Document workflows, dependencies, and handoffs to identify inefficiencies and gaps
  • Support process standardization and simplification efforts to improve operational consistency and throughput

Optimization Identification & Sizing
  • Identify opportunities for operational improvement, including efficiency gains, automation, and work or call deflection
  • Quantify potential benefits and support development of business cases
  • Track and report on realized benefits in partnership with stakeholders

Process, Technology & Operating Model Alignment
  • Ensure alignment between process design, enabling technology, and the broader operating model
  • Identify and escalate misalignments or risks that could impact delivery or value realization
  • Support change readiness by ensuring processes and tools are clear, usable, and aligned to business needs

Qualifications
Bachelor's Degree and 6 years of experience in Process improvement, consulting or product development OR High School Diploma or GED and 10 years of experience in Process improvement, consulting or product development
Skills:
  • Hands-on experience with process mapping (e.g., current/future state, workflow documentation) and process improvement
  • Strong ability to translate business needs into structured requirements and documentation
  • Demonstrated ability to identify and quantify process improvement opportunities
  • Strong analytical thinking, attention to detail, and problem-solving skills
  • Effective communication and stakeholder coordination skills
  • Experience in business process consulting, operations, business analysis, or related discipline

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply