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Business Process Optimization Jobs in Raleigh, NC

MED-EL Corporation

CRM Functional Analyst

Durham, NC · On-site

Additional value-added educational assets include experience working in the medical device industry, business process optimization, and organizational change management. * Bachelor's degree in ...

Salas O'Brien, Inc.

Process Engineer

Raleigh, NC

Our technical expertise is paired with an exceptional team of business development, human resources ... process optimization, and system lifecycle activities. Candidates with experience in regulated ...

Salas O'Brien

Process Engineer

Raleigh, NC · On-site

Our technical expertise is paired with an exceptional team of business development, human resources ... process optimization, and system lifecycle activities. Candidates with experience in regulated ...

Salas O'Brien, Inc.

Process Engineer

Raleigh, NC · On-site

$70 - $90/hr

Our technical expertise is paired with an exceptional team of business development, human resources ... process optimization, and system lifecycle activities. Candidates with experience in regulated ...

GFT.

Wastewater Treatment Process Engineer

Raleigh, NC · On-site

$80K - $180K/yr

Process Optimization: Conduct site visits and investigations; analyze influent wastewater ... Baltimore or Owings Mills, MD Core Business Hours: 8:00 AM - 5:00 PM Employment Status: Full-Time ...

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All JobsBusiness Process Optimization JobsBusiness Process Optimization Jobs in Raleigh, NC

Business Process Optimization information

See Raleigh, NC salary details

$39.9K

$81.7K

$146.8K

How much do business process optimization jobs pay per year?

As of Sep 3, 2026, the average yearly pay for business process optimization in Raleigh, NC is $81,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $94,300.00 per year, depending on experience, location, and employer.

What is a business process optimization?

A Business Process Optimization job focuses on analyzing, improving, and streamlining an organization's workflows to enhance efficiency and effectiveness. Professionals in this role identify inefficiencies, implement process improvements, and leverage technology to optimize business operations. They collaborate with different departments to redesign workflows, reduce costs, and improve productivity. Strong analytical, problem-solving, and project management skills are essential for success in this role.

What are some typical projects or tasks a business process optimization professional might work on?

Business Process Optimization professionals often lead initiatives to streamline workflows, reduce costs, and improve productivity across various departments. Typical projects include analyzing current processes, identifying bottlenecks, designing and implementing new procedures, and measuring outcomes to ensure continuous improvement. Collaboration with cross-functional teams is common, and they frequently facilitate workshops or training sessions to support change adoption. These professionals may also support digital transformation initiatives, helping integrate new technologies to further optimize business operations.

What are the key skills and qualifications needed to thrive in the business process optimization position, and why are they important?

To thrive in Business Process Optimization, you need strong analytical skills, a background in process improvement methodologies like Lean or Six Sigma, and experience with process mapping and documentation. Familiarity with tools such as Microsoft Visio, process mining software, and relevant certifications like Lean Six Sigma Green or Black Belt is highly valued. Strong communication, problem-solving, and change management skills set top candidates apart. These competencies are essential for identifying inefficiencies, driving organizational improvements, and ensuring cross-functional collaboration.

What are the most commonly searched types of Business Process Optimization jobs in Raleigh, NC?

The most popular types of Business Process Optimization jobs in Raleigh, NC are:

What are popular job titles related to Business Process Optimization jobs in Raleigh, NC?

For Business Process Optimization jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Business Process Optimization jobs in Raleigh, NC look for?

The top searched job categories for Business Process Optimization jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Business Process Optimization jobs?

Cities near Raleigh, NC with the most Business Process Optimization job openings:

Business Process Optimization jobs near you
Infographic showing various Business Process Optimization job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $74,312 per year, or $35.7 per hour.

CRM Functional Analyst

MED-EL Corporation

Durham, NC • On-site

Full-time

Re-posted 12 days ago

Job description

Description

The CRM Functional Analyst serves as the primary business-facing advisor for Microsoft Dynamics 365 CRM. This role works closely with sales, marketing, customer care, operations, and other business teams to improve processes, data quality & usability, increase user adoption, and maximize the value of the CRM platform.


The ideal candidate combines strong business process analysis skills with hands-on Dynamics 365 experience. They understand how CRM should support business operations, are comfortable challenging existing processes, and can translate business requirements into solutions using standard Dynamics functionality whenever possible.


This position is intended for a functional analyst who enjoys working with business stakeholders and improving processes and workflows. While the role includes hands-on Dynamics 365 configuration, it does not focus on software development, plugin development, or custom coding.


What You'll Do
  • Partner with business stakeholders to understand processes, gather requirements, and recommend CRM solutions using Microsoft Dynamics 365 best practices.
  • Analyze current workflows and identify opportunities to streamline, standardize, and improve business processes.
  • Document current and future-state business processes and facilitate stakeholder alignment on proposed changes.
  • Configure and maintain Dynamics 365 CRM components, including entities, forms, views, dashboards, and workflows.
  • Monitor CRM adoption, data quality, and key performance indicators (KPIs) to measure business success.
  • Train and coach users on CRM functionality, best practices, and process compliance.
  • Develop user guides, training materials, and standard operating procedures.
  • Create and execute testing plans for system updates and enhancements.
  • Troubleshoot CRM issues and provide ongoing functional support.
  • Communicate new system features, enhancements, and process updates across the organization.

Requirements

  • 3-5 year's experience in Dynamics 365 CRM, business systems analysis, functional support, process improvement, or business application support.
  • Ability to facilitate workshops, lead discussions, and drive process improvements. 
  • Additional value-added educational assets include experience working in the medical device industry, business process optimization, and organizational change management.
  • Bachelor's degree in Business, Information Systems, Business Analytics, Management Information Systems, or equivalent experience.

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