Remote Business Process Optimization Jobs in Raleigh, NC

Why Zensar?

We're a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we're passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other-and happiness is at the core of everything we do. In fact, we're so into happiness that we've created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We've learned that employee happiness requires more than a competitive paycheck, and our employee value proposition-grow, own, achieve, learn (GOAL)-lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar's mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

Zensar is looking for a Sr . Workfront Implementation Consultant in the United States (%100 Remote). This position is open for Full Time with excellent benefits and professional growth opportunities.

About the Role

Senior Implementation Consultant

As a Senior Implementation Consultant, you will play a key role in delivering best-in-class consulting services to enterprise clients, helping them achieve their business objectives through strategic implementations of Workfront and Fusion and related platforms.

We are seeking individuals with a proven ability to assess, design, and execute work management solutions using Workfront and its integrations, with a focus on delivering measurable business outcomes. The ideal candidate will be adept at driving solution adoption, designing workflows, and aligning implementations across a broader digital experience ecosystem to ensure lasting business value and client success. Expertise in guiding enterprise organizations through change management and process optimization is highly desirable.

An understanding of the broader content supply chain is preferred, including campaign planning, content creation, workflow optimization, review and approval processes, enterprise digital asset management (DAM), content management systems, marketing automation platforms, personalization solutions, customer journey orchestration platforms, and customer experience technologies.

This position offers the opportunity to work with large enterprise clients on complex digital transformation initiatives, making it ideal for professionals seeking to expand their expertise in work management, workflow automation, and content operations.

Remote Role

Travel Requirement: Up to 20% (up to 50% for select engagements).

Responsibilities

Design and configure enterprise-level business process solutions using Workfront to achieve client business objectives.

Align Workfront with related platforms across the content supply chain and digital ecosystem.

Drive adoption of Workfront by identifying opportunities to solve business challenges and enhance value realization.

Lead customers through strategic implementations and develop solution designs that provide both immediate and long-term business value.

Create project plans, design documents, templates, layouts, queues, custom forms, reports, dashboards, and other implementation artifacts.

Deliver high-quality consulting services supporting successful implementations and go-live activities.

Serve as a subject matter expert for workflow design, business process optimization, and platform configuration.

Mentor and coach clients and team members, providing guidance, best practices, and escalation support.

Contribute to continuous improvement initiatives, implementation methodologies, and solution delivery frameworks.

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Job Responsibilities

Qualifications

Bachelor's degree and demonstrated business process consulting experience.

5+ years of experience as a business process or management consultant with hands-on experience implementing Workfront solutions.

Experience with enterprise content management, digital asset management, marketing automation, customer journey orchestration, personalization, and related platforms.

Proven track record of delivering end-to-end solutions for enterprise organizations with 5,000+ employees.

5+ years of experience as an onsite business process/management consultant, specifically with Workfront.

Understanding and experience with the larger suite of products, especially AEM, AJO, Campaign, Target, etc.

Experience with change management methodologies preferred.

Strong ability to document and optimize business processes.

High technical aptitude, including experience with API-driven integrations, platform migrations, and enhancements.

Experience integrating third-party applications using RESTful APIs and GraphQL APIs.

Excellent communication, relationship-building, and problem-solving skills.

Strong analytical skills with the ability to connect business challenges to scalable solutions.

Ability to manage multiple priorities in a fast-paced consulting environment.

Leadership skills focused on driving adoption, change, and business value.

Passion for learning, mentoring, and knowledge sharing.

Willingness and ability to travel up to 20%, with occasional travel up to 50% for specific engagements.

Preferred Skills / Keywords

Workfront

Workfront Administration

Work Management

Workflow Automation

Content Supply Chain

Enterprise Content Management (ECM)

Digital Asset Management (DAM)

Marketing Operations

REST API

GraphQL

Change Management

Business Process Consulting

Solution Design

Customer Journey Platforms

Personalization Platforms

API Driven Enterprise Integrations

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.

Zensar values your privacy. We'll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice

At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.