This project is intended to implement the Service Now tool suite to allow DOT IT organization to automate its business processes for change and problem management. These positions have responsibility ...
This project is intended to implement the Service Now tool suite to allow DOT IT organization to automate its business processes for change and problem management. These positions have responsibility ...
This project is intended to implement the ServiceNow tool suite to allow IT organization to automate its business processes for change and problem management. These positions have responsibility for ...
This project is intended to implement the ServiceNow tool suite to allow IT organization to automate its business processes for change and problem management. These positions have responsibility for ...
ERP Finance Consultant
Raleigh, NC · On-site
Business Process Management * Interface with clients and internal technical teams to ensure a clear understanding of functional requirements. * Lead client workshops, analyzing business process ...
ERP Finance Consultant
Raleigh, NC · On-site
Business Process Management * Interface with clients and internal technical teams to ensure a clear understanding of functional requirements. * Lead client workshops, analyzing business process ...
NC client Senior Business Analyst
Raleigh, NC · On-site
$89K - $116K/yr
... and process • Knowledge of and experience with IT Service Management best practices and ... Required7YearsExperience with Business Analysis methodologies and problem solving ...
NC client Senior Business Analyst
Raleigh, NC · On-site
$89K - $116K/yr
... and process • Knowledge of and experience with IT Service Management best practices and ... Required7YearsExperience with Business Analysis methodologies and problem solving ...
NC DHHS Senior Business Analyst
Raleigh, NC · On-site
$55.56/hr
The NC DHHS is seeking Senior Business Analysts to support the business process and requirements ... process Knowledge of and experience with IT Service Management best practices and principles ...
NC DHHS Senior Business Analyst
Raleigh, NC · On-site
$55.56/hr
The NC DHHS is seeking Senior Business Analysts to support the business process and requirements ... process Knowledge of and experience with IT Service Management best practices and principles ...
... business processes Design content management deliverables required to support the re-engineered business processes Develop and deliver training materials for changed business processes and ...
... business processes Design content management deliverables required to support the re-engineered business processes Develop and deliver training materials for changed business processes and ...
Business Analyst
Raleigh, NC · On-site
Experience analyzing and creating user stories, process flows, use cases, mapping, and business requirements documentation. * Proficiency with business analysis and project management tools (e.g:
New
Business Analyst
Raleigh, NC · On-site
Experience analyzing and creating user stories, process flows, use cases, mapping, and business requirements documentation. * Proficiency with business analysis and project management tools (e.g:
New
Business Analyst
Raleigh, NC · On-site
... process optimization methodologies. * Exceptional stakeholder management and facilitation skills ... Bachelor's degree in Business Administration, Industrial Engineering, Organizational Development ...
Quick apply
Business Analyst
Raleigh, NC · On-site
... process optimization methodologies. * Exceptional stakeholder management and facilitation skills ... Bachelor's degree in Business Administration, Industrial Engineering, Organizational Development ...
Business Analyst
Raleigh, NC · On-site
... process flows, use cases, mapping, and business requirements documentation Required 5 Years ... analysis and project management tools (e.g: JIRA, Confluence, Visio, Microsoft Office Suite ...
Business Analyst
Raleigh, NC · On-site
... process flows, use cases, mapping, and business requirements documentation Required 5 Years ... analysis and project management tools (e.g: JIRA, Confluence, Visio, Microsoft Office Suite ...
Experience as a product owner in an agile environment Business process analysis, requirements ... management skills, including scope estimating, budgeting and resource allocation procedures ...
Experience as a product owner in an agile environment Business process analysis, requirements ... management skills, including scope estimating, budgeting and resource allocation procedures ...
Business Analyst (Hybrid)
Raleigh, NC · On-site
... manage projects for Medicaid-specific solutions. This position requires experience with Agile ... Identify and document business process, issues, value levers, metrics, and capabilities * Develop ...
New
Business Analyst (Hybrid)
Raleigh, NC · On-site
... manage projects for Medicaid-specific solutions. This position requires experience with Agile ... Identify and document business process, issues, value levers, metrics, and capabilities * Develop ...
New
Business Analyst
Raleigh, NC · On-site
... manage projects for Medicaid-specific solutions. This position requires experience with Agile ... specifications, process flows, and system documentation to ensure solutions meet business ...
Business Analyst
Raleigh, NC · On-site
... manage projects for Medicaid-specific solutions. This position requires experience with Agile ... specifications, process flows, and system documentation to ensure solutions meet business ...
Develops the following documents business process models, use cases, wireframes, entity ... Works with project managers, developers, and end users to ensure application designs meet business ...
Develops the following documents business process models, use cases, wireframes, entity ... Works with project managers, developers, and end users to ensure application designs meet business ...
Develops the following documents business process models, use cases, wireframes, entity ... Works with project managers, developers, and end users to ensure application designs meet business ...
Quick apply
Develops the following documents business process models, use cases, wireframes, entity ... Works with project managers, developers, and end users to ensure application designs meet business ...
This position must understand the broader scope of business process management and solution architecture of legacy applications (COBOL, JCL, DB2, etc.). Qualifications Experience in Business Process ...
This position must understand the broader scope of business process management and solution architecture of legacy applications (COBOL, JCL, DB2, etc.). Qualifications Experience in Business Process ...
Business Analyst - Hybrid
Raleigh, NC · On-site
Identify and document business process, issues, value levers, metrics, and capabilities * Develop ... Ability to work independently and manage medium complexity work efforts Required 5 Years
Business Analyst - Hybrid
Raleigh, NC · On-site
Identify and document business process, issues, value levers, metrics, and capabilities * Develop ... Ability to work independently and manage medium complexity work efforts Required 5 Years
NC FAST Business Analyst
Raleigh, NC · On-site
... manage projects for Medicaid-specific solutions. This position requires experience with Agile ... Identify and document business process, issues, value levers, metrics, and capabilities * Develop ...
Quick apply
NC FAST Business Analyst
Raleigh, NC · On-site
... manage projects for Medicaid-specific solutions. This position requires experience with Agile ... Identify and document business process, issues, value levers, metrics, and capabilities * Develop ...
Ensure seamless system functionality supporting underwriting, processing, funding, and ... certifications in business process management, systems integration, or project management are ...
Quick apply
Ensure seamless system functionality supporting underwriting, processing, funding, and ... certifications in business process management, systems integration, or project management are ...
Analyst, Business Intelligence (SAP EWM)
Oxford, NC · Hybrid
$48 - $64.50/hr
Inventory Management * STO * Inbound Processing * Outbound Processing * Advance production ... business. Sets ambitious goals for the function and self. * Innovative: creates new and better ...
Analyst, Business Intelligence (SAP EWM)
Oxford, NC · Hybrid
$48 - $64.50/hr
Inventory Management * STO * Inbound Processing * Outbound Processing * Advance production ... business. Sets ambitious goals for the function and self. * Innovative: creates new and better ...
Description (including, but not limited to): 1. Managing business analysis work or projects with distinct deliverables to a solution 2. Identifying and documenting business processes, issues, value ...
Description (including, but not limited to): 1. Managing business analysis work or projects with distinct deliverables to a solution 2. Identifying and documenting business processes, issues, value ...
Business Process Manager information
See Raleigh, NC salary details
$56.9K - $67.8K
1% of jobs
$67.8K - $78.7K
5% of jobs
$78.7K - $89.6K
15% of jobs
$97.2K is the 25th percentile. Wages below this are outliers.
$89.6K - $100.5K
5% of jobs
$100.5K - $111.4K
22% of jobs
The median wage is $112.3K / yr.
$111.4K - $122.3K
13% of jobs
$122.3K - $133.3K
9% of jobs
$133.3K - $144.2K
4% of jobs
$145.3K is the 75th percentile. Wages above this are outliers.
$144.2K - $155.1K
5% of jobs
$155.1K - $166K
11% of jobs
$166K - $176.9K
10% of jobs
$56.9K
$122.4K
$176.9K
How much do business process manager jobs pay per year?
As of Aug 10, 2026, the average yearly pay for business process manager in Raleigh, NC is $122,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,200.00 and $151,200.00 per year, depending on experience, location, and employer.
What does a business process manager do?
A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.
What is the difference between Business Process Manager vs Business Analyst?
| Aspect | Business Process Manager | Business Analyst |
|---|---|---|
| Primary Focus | Overseeing and improving business processes | Analyzing and defining business requirements |
| Skills & Certifications | Process improvement, project management, certifications like Six Sigma | Requirements gathering, data analysis, certifications like CBAP |
| Work Environment | Operations, process improvement teams, management | Project teams, IT departments, business units |
| Industry Usage | Manufacturing, finance, healthcare, any process-driven industry | IT, finance, consulting, business development |
While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.
What does a business process manager do?
A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.
What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?
To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.
How much does a business process manager make in the US?
The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.
What are some typical challenges a business process manager faces when implementing process improvements across departments?
Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.
More about Business Process Manager jobs
- What are the characteristics of a successful business process manager?
- How to become a business process manager?
- What is the difference between a business process manager and a business analyst?
- What is the job outlook for business process managers?
- What Is a Business Process Manager and How to Become One
- Business Process Manager Job Description Sample Template
What are the most commonly searched types of Business Process jobs in Raleigh, NC? The most popular types of Business Process jobs in Raleigh, NC are:
What are popular job titles related to Business Process Manager jobs in Raleigh, NC? For Business Process Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Business Process Manager jobs in Raleigh, NC look for? The top searched job categories for Business Process Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Business Process Manager jobs? Cities near Raleigh, NC with the most Business Process Manager job openings:
Full-time
Re-posted 12 days ago
Job description
Company Description
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
Job Description
Job Description:
NCDOT IT Project Management Office is seeking short term staffing resources for an approximate 12 month effort to implement and support the IT Service Management tool, Service Now.
This project is intended to implement the Service Now tool suite to allow DOT IT organization to automate its business processes for change and problem management. These positions have responsibility for systems analysis which includes assuring that help desk and call center processes are fully understood, capturing detail requirements and business rules. Responsibilities include:
Fully understanding and documenting business processes and system integration requirements.
Security protocols for system utilization
Knowledgeable of the current architecture of ServcieNow.
Implementing IT business processes including workflow analysis, workflow diagrams, requirements solicitation, documentation, and quality assurance.
Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.
Description (including, but not limited to):
1. Managing business analysis work or projects with distinct deliverables to a solution
2. Identifying and documenting business processes, issues, value levers, metrics, and capabilities
3. Collecting, organizing, and analyzing data
4. Completing analysis and documentation of as-is capabilities
5. Conducting interviews to gather business requirements
6. Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
7. Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.
8. Supporting change management and communications programs and activities
9. Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks
Qualifications
Required
Proven experience in business process analysis, requirements development, implementation, testing and documentation
Working knowledge of the application development life cycle
Strong analytical and conceptual skills
Proven working knowledge of business process improvement and process modeling
Demonstrated strong written and verbal communication skills and experience with Microsoft Suite
The ability to take complex end-user requirements to automated process workflow
Ability to work independently and with a team
Implementing business processes in ServcieNow
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006