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Business Process Manager Jobs in Raleigh, NC (NOW HIRING)

Infojini Inc

Business Analyst

Raleigh, NC · On-site

This project is intended to implement the Service Now tool suite to allow DOT IT organization to automate its business processes for change and problem management. These positions have responsibility ...

Infojini Inc

ServiceNow Business Analyst

Raleigh, NC · On-site

Managing business analysis work or projects with distinct deliverables to a solution Identifying and documenting business processes, issues, value levers, metrics, and capabilities Collecting ...

My3Tech Inc

Sr. Business Analyst

Raleigh, NC

$89K - $116K/yr

... Management system and requires the services of a senior Business Analyst role to work with the business and other stakeholders to support the business process analysis. This senior Business Analyst ...

WCPSS

Business Processing Technician

Cary, NC

Effective time management skills; * Critical thinking and problem solving skills; * Ability to ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Effective time management skills; Critical thinking and problem solving skills; Ability to complete ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes ...

WCPSS

Business Processing Technician

Cary, NC

Effective time management skills; * Critical thinking and problem solving skills; * Ability to ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Effective time management skills; Critical thinking and problem solving skills; Ability to complete ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Effective time management skills; Critical thinking and problem solving skills; Ability to complete ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes ...

WCPSS

Business Processing Technician

Cary, NC

Effective time management skills; * Critical thinking and problem solving skills; * Ability to ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Effective time management skills; * Critical thinking and problem solving skills; * Ability to ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes ...

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All JobsBusiness Process JobsBusiness Process Manager JobsBusiness Process Manager Jobs in Raleigh, NC

Business Process Manager information

See Raleigh, NC salary details

$56.9K

$122.4K

$176.9K

How much do business process manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for business process manager in Raleigh, NC is $122,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,200.00 and $151,200.00 per year, depending on experience, location, and employer.

What does a Business Process Manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

What Does a Business Process Manager Do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the 5 stages of BPM?

The five stages of Business Process Management (BPM) are design, modeling, execution, monitoring, and optimization. A Business Process Manager typically oversees these stages to improve organizational efficiency using tools like BPM software and methodologies such as Lean or Six Sigma.

What are the key skills and qualifications needed to thrive as a Business Process Manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a Business Process Manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.
More about Business Process Manager jobs
What are popular job titles related to Business Process Manager jobs in Raleigh, NC? For Business Process Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Business Process Manager jobs in Raleigh, NC look for? The top searched job categories for Business Process Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Business Process Manager jobs? Cities near Raleigh, NC with the most Business Process Manager job openings:
Business Process Manager jobs near you
Infographic showing various Business Process Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $122,372 per year, or $58.8 per hour.

Senior Business Resiliency Analyst

State Employees' Credit Union

Raleigh, NC • On-site

$89K - $116K/yr

Full-time

Posted 19 days ago

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
The Business Resiliency program provides strategic direction for Business Continuity & Crisis Management (BC/CM) planning, training, testing, and execution across SECU, in support of the Operational Risk Management framework. The program's objective is to support business efforts to identify business processes, document process details, and establish recovery strategies to facilitate the restoration of operations following an impacting event that may result in a business process disruption.
The Senior Business Resiliency Analyst will have a critical and visible role providing support for SECU's BC/CM Program for assigned departments. The annual program routines to be executed include Business Impact Analysis, Business Continuity Plan updates, BC process assurance / quality assurance reviews, BC Testing, CM Support, BC Projects Deliverables, and Archer Administration support.
The successful candidate will need to support the overarching operational risk efforts to ensure that business services and capabilities remain operational, planned recovery efforts meet business expectations, appropriate communications to stakeholders are conducted, and financial and reputation loss is minimized. Responsibilities include supporting the Operational Risk Management Archer modules which provide access and user support for data collection, analysis, and reporting.
Essential Responsibilities:
  • 45% - Business Impact Analysis & BC Planning: Collects data and provides analysis of key BC metrics to assist in the development of BC plans across SECU as directed by BC/CM Leadership. Use data to identify risk areas and recommend strategies to mitigate. Collaborate with BC Plan Owners, BC Plan Coordinators, and Business Process Managers to assign and review RTO/PRO values and develop recovery strategies.
  • 25% - BC Testing: In support of the BC/CM Leadership, work with business leaders to execute critical process testing to ensure plans are appropriate and effective. Make recommendations to adjust plans based on testing feedback and results.
  • 25% - BC Quality Assurance Execution & Archer Administration: In support of the BC/CM Leadership, execute annual process assurance and quality assurance reviews. Continuously evaluate plans for opportunities for enhancement. Responsible for completing reporting requests across the Operational Risk Management organization as requested by the BC/CM Leadership. Facilitate access, program functionality, data collection, analysis, and reporting within Operational Risk Management Archer modules.
  • 5% - Crisis Management Support: Assist BC leadership with responding to incidents and crises.

Required Education & Experience (Knowledge, Skills, & Abilities):
  • Bachelor's degree or in lieu of degree, 5+ years of experience within a risk management discipline in the financial services industry.
  • 3+ years of experience with program execution in Risk Management, Audit Services, Security, or related discipline. Demonstrated experience with providing department-level consulting and program execution support.
  • Experience communicating program requirements, deliverables, and status reporting to department-level planning.
  • Demonstrated evidence of the ability to work independently and take accountability for decision making that aligns with business objectives.
  • Microsoft Office proficiency

Preferred Education & Experience (Knowledge, Skills, & Abilities):
  • Experience participating in Business Continuity Program execution, specifically following the FFIEC Business Continuity Management model. Evidence of successful participation by positive Audit and Regulatory examination results.
  • Business Continuity Industry Certification (ABCP, CBCP, CBCI)
  • Credit Union risk management experience
  • Archer Platform experience

Job Environment & Physical Requirements:
This is a hybrid position requiring two days per week in the Raleigh, NC office. Office setting with physical proximity to other employees. Some background noise from other employees, copy machine, and telephone. Position requires extensive computer work and telephone usage.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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