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Business Process Analyst Jobs in Raleigh, NC (NOW HIRING)

Infojini Inc

Business Analyst

Raleigh, NC

Implementing IT business processes including workflow analysis, workflow diagrams, requirements solicitation, documentation, and quality assurance. Description (including, but not limited to): 1. ...

247Hire

Senior Business Analyst

Raleigh, NC · Hybrid

$89K - $116K/yr

This senior BA / Tester role will work with the business and other stakeholders to support the business process analysis. This role will work with multiple internal and external stakeholders to ...

Infojini Inc

Business Analyst

Raleigh, NC

Experience as a product owner in an agile environment Business process analysis, requirements development, training material development and documentation Experience using Team Foundation Server (TFS ...

Ask IT consulting

Business Analyst

Raleigh, NC

Required - 7 years - Experience in business process analysis Required - 5 years - Experience working at Program level and coordination of deliverables across multiple projects that make up the ...

Lancesoft

NC DHHS Senior Business Analyst

Raleigh, NC · On-site

$55.56/hr

The NC DHHS is seeking Senior Business Analysts to support the business process and requirements analysis and implementation of Data Modernization project for DPH. * Candidate must be available to ...

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All JobsBusiness Process Analyst JobsBusiness Process Analyst Jobs in Raleigh, NC

Business Process Analyst information

See Raleigh, NC salary details

$49.6K

$76.4K

$135.6K

How much do business process analyst jobs pay per year?

As of Jul 26, 2026, the average yearly pay for business process analyst in Raleigh, NC is $76,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $79,700.00 per year, depending on experience, location, and employer.

How does a Business Process Analyst typically collaborate with cross-functional teams to implement process improvements?

Business Process Analysts regularly work with various departments—such as IT, operations, finance, and HR—to gather insights, map current processes, and identify areas for improvement. They facilitate workshops, conduct interviews, and lead meetings to ensure all stakeholder perspectives are considered. Once solutions are identified, Business Process Analysts coordinate with these teams to pilot changes, monitor outcomes, and refine processes based on feedback. This collaborative approach ensures that improvements are practical, widely supported, and sustainable across the organization.

What Is a Business Process Analyst?

As a business process analyst, you examine a company’s operations and processes to find areas for improvement. You may work as part of an external management consulting firm or be hired directly by the company or organization. Your job duties include reviewing business administration procedures, interviewing employees for performance data, and creating reports based on your analysis.

What does a Business Process Analyst do?

A Business Process Analyst evaluates and improves organizational processes to enhance efficiency and effectiveness. They work closely with various departments to identify bottlenecks, gather requirements, and develop solutions that streamline workflows. Their responsibilities often include analyzing current business processes, documenting findings, recommending improvements, and sometimes helping implement new systems or procedures. The goal is to help the organization operate more smoothly and cost-effectively.

What are the key skills and qualifications needed to thrive as a Business Process Analyst, and why are they important?

To thrive as a Business Process Analyst, you need strong analytical skills, process mapping expertise, and a background in business or related fields, often supported by a bachelor’s degree. Familiarity with process modeling tools such as Visio or Bizagi, as well as certifications like Lean Six Sigma, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help analysts facilitate change and drive process improvements. These abilities are crucial for identifying inefficiencies, optimizing workflows, and ensuring successful project outcomes.

What is the difference between Business Process Analyst vs Business Systems Analyst?

AspectBusiness Process AnalystBusiness Systems Analyst
Required CredentialsBachelor's in Business, Management, or related field; certifications like CBAP or Six SigmaBachelor's in IT, Computer Science, or related; certifications like CBAP or CBSA
Work EnvironmentCorporate offices, consulting firms, or project-based settingsIT departments, software companies, or consulting firms
Employer & Industry UsageFinance, healthcare, manufacturing, and other industries focusing on process improvementTechnology, software development, and organizations implementing new systems

While both roles involve analyzing and improving organizational functions, Business Process Analysts focus on optimizing workflows and processes, whereas Business Systems Analysts concentrate on implementing and supporting IT systems to meet business needs.

More about Business Process Analyst jobs
What are the most commonly searched types of Business Process Analyst jobs in Raleigh, NC? The most popular types of Business Process Analyst jobs in Raleigh, NC are:
What are popular job titles related to Business Process Analyst jobs in Raleigh, NC? For Business Process Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Business Process Analyst jobs in Raleigh, NC look for? The top searched job categories for Business Process Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Business Process Analyst jobs? Cities near Raleigh, NC with the most Business Process Analyst job openings:
Business Process Analyst jobs near you
Infographic showing various Business Process Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $76,422 per year, or $36.7 per hour.
Business Analyst

Business Analyst

Infojini Inc

Raleigh, NC

Contractor

Posted 10 hours ago

Job description

Company Description

Infojini, Inc. (Infojini) specializes in expert IT consulting and IT Application Development for customers across the United States. We focus on delivering business focused IT solutions that improve our client's ROI while managing the enterprise risk.

We use industry best practices and superior program controls based on PMI principles to deliver custom IT solutions that are efficient and scalable.

Job Description

Hi ,

This is Siya from Infojini Consulting. Hope you are doing well!

We are looking for Business Analyst in Raleigh, NC for 12 months contract position. Please send your resume along with rate expectation.

Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $1000!!! Please don't miss to refer someone who are looking for projects.

Job details mentioned below:

Title: Business Analyst

Location: Raleigh, NC

Duration: 12 months contract

Client: State of NC (NCDOT)

Description:

Solution Business Analysis - NCDOT IT Project Management Office is seeking short term staffing resources for an approximate 12 month effort to implement and support the IT Service Management tool, ServiceNow.

This project is intended to implement the Service Now tool suite to allow DOT IT organization to automate its business processes for change and problem management. These positions have responsibility for systems analysis which includes assuring that help desk and call center processes are fully understood, capturing detail requirements and business rules. Responsibilities include:

Fully understanding and documenting business processes and system integration requirements.

Security protocols for system utilization

Knowledgeable of the current architecture of Service Now.

Implementing IT business processes including workflow analysis, workflow diagrams, requirements solicitation, documentation, and quality assurance.

Description (including, but not limited to):

1. Managing business analysis work or projects with distinct deliverables to a solution

2. Identifying and documenting business processes, issues, value levers, metrics, and capabilities

3. Collecting, organizing, and analyzing data

4. Completing analysis and documentation of as-is capabilities

5. Conducting interviews to gather business requirements

6. Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking

7. Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.

8. Supporting change management and communications programs and activities

9. Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks

Required Skills:

Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Desired Skill:-

Proven experience in business process analysis, requirements development, implementation, testing and documentation

Working knowledge of the application development life cycle

Strong analytical and conceptual skills

Proven working knowledge of business process improvement and process modeling

Demonstrated strong written and verbal communication skills and experience with Microsoft Suite

The ability to take complex end-user requirements to automated process workflow

Ability to work independently and with a team

Implementing business processes in Service Now

Qualifications

PMO

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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