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Business Process Analyst Jobs in Raleigh, NC (NOW HIRING)

Cynet Systems

Business Analyst

Raleigh, NC · On-site

Job Title The ideal candidate will have experience in requirements elicitation, financial systems, and business process documentation. The Business Analyst will serve as a liaison between ...

My3Tech Inc

NC DHHS Senior Business Analyst

Raleigh, NC · On-site

$89K - $116K/yr

NC DHHS Senior Business Analyst The NC DHHS seeks a Senior Business Analyst to support the business process and requirements analysis and implementation of a statewide IT project for North Carolina ...

vTech Solution

CURAM Business Analyst

Durham, NC · On-site

$39.75 - $54.50/hr

Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis ... techniques in Curam. * Ability to establish and maintain effective working relationships with ...

Cynet Systems

Business Analyst - Expert

Raleigh, NC

Business Analyst The ideal candidate will have experience in requirements elicitation, financial systems, and business process documentation. The Business Analyst will serve as a liaison between ...

AQUALIS

Business Analyst / Trainer

Morrisville, NC · On-site

$70K/yr

Business Analysis & Process Improvement * Partner with department leads to document business processes, pain points, and requirements. * Analyze workflows in Field Service, Customer Service ...

Kanak Elite Services Inc

Business Analyst

Raleigh, NC · On-site

TITLE - PROCESS IMPROVEMENT ANALYST/ BUSINESS ANALYST LOCATION - RALIEGH, NC DURATION - 12+ MONTHS We have some urgent requirements with at least 8 years' experience as Process Improvement Analyst ...

Promachbuilt

Business Analyst

Raleigh, NC · On-site +1

As a Business Analyst with ProMach, you will support the success of the company by analyzing and ... Process mapping, documentation and defining applicable tools to support lean operations.

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All JobsBusiness Process Analyst JobsBusiness Process Analyst Jobs in Raleigh, NC

Business Process Analyst information

See Raleigh, NC salary details

$49.6K

$76.4K

$135.6K

How much do business process analyst jobs pay per year?

As of Jun 14, 2026, the average yearly pay for business process analyst in Raleigh, NC is $76,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $79,700.00 per year, depending on experience, location, and employer.

Who earns more, BA or PM?

In the context of business roles, project managers (PMs) generally earn higher salaries than business analysts (BAs) due to their broader responsibilities, leadership duties, and often more extensive experience or certifications. However, salaries can vary based on industry, location, and experience level. Both roles require strong analytical and communication skills, but PMs typically oversee entire projects, which can lead to higher compensation.

How does a Business Process Analyst typically collaborate with cross-functional teams to implement process improvements?

Business Process Analysts regularly work with various departments—such as IT, operations, finance, and HR—to gather insights, map current processes, and identify areas for improvement. They facilitate workshops, conduct interviews, and lead meetings to ensure all stakeholder perspectives are considered. Once solutions are identified, Business Process Analysts coordinate with these teams to pilot changes, monitor outcomes, and refine processes based on feedback. This collaborative approach ensures that improvements are practical, widely supported, and sustainable across the organization.

What Is a Business Process Analyst?

As a business process analyst, you examine a company’s operations and processes to find areas for improvement. You may work as part of an external management consulting firm or be hired directly by the company or organization. Your job duties include reviewing business administration procedures, interviewing employees for performance data, and creating reports based on your analysis.

What does a Business Process Analyst do?

A Business Process Analyst evaluates and improves organizational processes to enhance efficiency and effectiveness. They work closely with various departments to identify bottlenecks, gather requirements, and develop solutions that streamline workflows. Their responsibilities often include analyzing current business processes, documenting findings, recommending improvements, and sometimes helping implement new systems or procedures. The goal is to help the organization operate more smoothly and cost-effectively.

What does a process business analyst do?

A process business analyst evaluates and improves organizational processes to increase efficiency and effectiveness. They analyze workflows, gather requirements, and recommend solutions often using tools like flowcharts and data analysis software. Their work helps streamline operations and support strategic decision-making.

What are the key skills and qualifications needed to thrive as a Business Process Analyst, and why are they important?

To thrive as a Business Process Analyst, you need strong analytical skills, process mapping expertise, and a background in business or related fields, often supported by a bachelor’s degree. Familiarity with process modeling tools such as Visio or Bizagi, as well as certifications like Lean Six Sigma, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help analysts facilitate change and drive process improvements. These abilities are crucial for identifying inefficiencies, optimizing workflows, and ensuring successful project outcomes.

How much does a Business Process Analyst earn?

A Business Process Analyst's average salary varies by experience and location but typically ranges from $60,000 to $100,000 annually. Entry-level analysts may earn around $50,000, while those with several years of experience or specialized skills can earn over $100,000. Certifications like CBAP or Six Sigma can also influence earning potential.

What is the difference between Business Process Analyst vs Business Systems Analyst?

AspectBusiness Process AnalystBusiness Systems Analyst
Required CredentialsBachelor's in Business, Management, or related field; certifications like CBAP or Six SigmaBachelor's in IT, Computer Science, or related; certifications like CBAP or CBSA
Work EnvironmentCorporate offices, consulting firms, or project-based settingsIT departments, software companies, or consulting firms
Employer & Industry UsageFinance, healthcare, manufacturing, and other industries focusing on process improvementTechnology, software development, and organizations implementing new systems

While both roles involve analyzing and improving organizational functions, Business Process Analysts focus on optimizing workflows and processes, whereas Business Systems Analysts concentrate on implementing and supporting IT systems to meet business needs.

Is BA a stressful job?

Business Process Analysts often work in fast-paced environments where they analyze and improve organizational processes, which can involve tight deadlines and complex problem-solving. While some find the role demanding, effective time management and strong communication skills can help manage stress levels.
More about Business Process Analyst jobs
What are the most commonly searched types of Business Process Analyst jobs in Raleigh, NC? The most popular types of Business Process Analyst jobs in Raleigh, NC are:
What are popular job titles related to Business Process Analyst jobs in Raleigh, NC? For Business Process Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Business Process Analyst jobs in Raleigh, NC look for? The top searched job categories for Business Process Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Business Process Analyst jobs? Cities near Raleigh, NC with the most Business Process Analyst job openings:
Business Process Analyst jobs near you
Business Analyst (with ServiceNow exp)

Business Analyst (with ServiceNow exp)

Infojini Inc

Raleigh, NC

Full-time

Posted 17 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Job details mentioned below:

Title: Business Analyst (with ServiceNow exp)

Location: Raleigh, NC

Duration: 12 months contract

Client: Direct Client


Description:

This project is intended to implement the ServiceNow tool suite to allow  IT organization to automate its business processes for change and problem management. These positions have responsibility for systems analysis which includes assuring that help desk and call center processes are fully understood, capturing detail requirements and business rules. Responsibilities include:

Fully understanding and documenting business processes and system integration requirements.

Security protocols for system utilization

Knowledgeable of the current architecture of ServcieNow.

Implementing IT business processes including workflow analysis, workflow diagrams, requirements solicitation, documentation, and quality assurance.

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):

1. Managing business analysis work or projects with distinct deliverables to a solution

2. Identifying and documenting business processes, issues, value levers, metrics, and capabilities

3. Collecting, organizing, and analyzing data

4. Completing analysis and documentation of as-is capabilities

5. Conducting interviews to gather business requirements

6. Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking

7. Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.

8. Supporting change management and communications programs and activities

9. Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks

Required Skills:

  • Proven experience in business process analysis, requirements development, implementation, testing and documentation
  • Working knowledge of the application development life cycle
  • Strong analytical and conceptual skills
  • Proven working knowledge of business process improvement and process modeling
  • Demonstrated strong written and verbal communication skills and experience with Microsoft Suite
  • The ability to take complex end-user requirements to automated process workflow
  • Ability to work independently and with a team
  • Implementing business processes in ServcieNow
Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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