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Business Process Analyst Jobs in Delaware (NOW HIRING)

Hirekeyz Inc

Business Analysis

Wilmington, DE · On-site

Business Analyst, SQL and reporting,Banking Domain,expereince with cards. As a Sr business analyst associate, you're directly responsible for the delivery of features and capabilities of the teams ...

ADP

Lead Business Systems Analyst

Wilmington, DE · On-site

$105K - $137K/yr

ADP is hiring a Lead Business Systems Analyst * Are you passionate about leveraging data and ... processes while delivering reporting and insights to senior leadership. To thrive in this role, you ...

ADP

Lead Business Systems Analyst

Wilmington, DE · Hybrid

$105K - $137K/yr

ADP is hiring a Lead Business Systems Analyst * Are you passionate about leveraging data and ... processes while delivering reporting and insights to senior leadership. To thrive in this role, you ...

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All JobsBusiness Process Analyst JobsBusiness Process Analyst Jobs in Delaware

Business Process Analyst information

See Delaware salary details

$51K

$78.7K

$139.6K

How much do business process analyst jobs pay per year?

As of Aug 12, 2026, the average yearly pay for business process analyst in Delaware is $78,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,100.00 and $82,100.00 per year, depending on experience, location, and employer.

How much do business process analysts make in the US?

Business process analysts in the US typically earn a median annual salary of around $70,000 to $90,000, with entry-level positions starting lower and experienced analysts earning over $100,000. Salaries vary based on experience, industry, location, and certifications such as Six Sigma or BPM tools.

How does a business process analyst typically collaborate with cross-functional teams to implement process improvements?

Business Process Analysts regularly work with various departments—such as IT, operations, finance, and HR—to gather insights, map current processes, and identify areas for improvement. They facilitate workshops, conduct interviews, and lead meetings to ensure all stakeholder perspectives are considered. Once solutions are identified, Business Process Analysts coordinate with these teams to pilot changes, monitor outcomes, and refine processes based on feedback. This collaborative approach ensures that improvements are practical, widely supported, and sustainable across the organization.

What is a business process analyst?

As a business process analyst, you examine a company’s operations and processes to find areas for improvement. You may work as part of an external management consulting firm or be hired directly by the company or organization. Your job duties include reviewing business administration procedures, interviewing employees for performance data, and creating reports based on your analysis.

What does a business process analyst do?

A Business Process Analyst evaluates and improves organizational processes to enhance efficiency and effectiveness. They work closely with various departments to identify bottlenecks, gather requirements, and develop solutions that streamline workflows. Their responsibilities often include analyzing current business processes, documenting findings, recommending improvements, and sometimes helping implement new systems or procedures. The goal is to help the organization operate more smoothly and cost-effectively.

What are the key skills and qualifications needed to thrive as a business process analyst, and why are they important?

To thrive as a Business Process Analyst, you need strong analytical skills, process mapping expertise, and a background in business or related fields, often supported by a bachelor’s degree. Familiarity with process modeling tools such as Visio or Bizagi, as well as certifications like Lean Six Sigma, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help analysts facilitate change and drive process improvements. These abilities are crucial for identifying inefficiencies, optimizing workflows, and ensuring successful project outcomes.

What is the difference between Business Process Analyst vs Business Systems Analyst?

AspectBusiness Process AnalystBusiness Systems Analyst
Required CredentialsBachelor's in Business, Management, or related field; certifications like CBAP or Six SigmaBachelor's in IT, Computer Science, or related; certifications like CBAP or CBSA
Work EnvironmentCorporate offices, consulting firms, or project-based settingsIT departments, software companies, or consulting firms
Employer & Industry UsageFinance, healthcare, manufacturing, and other industries focusing on process improvementTechnology, software development, and organizations implementing new systems

While both roles involve analyzing and improving organizational functions, Business Process Analysts focus on optimizing workflows and processes, whereas Business Systems Analysts concentrate on implementing and supporting IT systems to meet business needs.

Is a business process analyst a good career?

A business process analyst is a valuable role focused on analyzing and improving organizational workflows, often requiring skills in data analysis, process modeling, and tools like BPMN or Six Sigma. It offers opportunities for career growth, cross-industry employment, and typically involves collaboration with various departments, making it a stable and in-demand profession.
More about Business Process Analyst jobs
What are the most commonly searched types of Business Process Analyst jobs in Delaware? The most popular types of Business Process Analyst jobs in Delaware are:
What are popular job titles related to Business Process Analyst jobs in Delaware? For Business Process Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Business Process Analyst jobs in Delaware look for? The top searched job categories for Business Process Analyst jobs in Delaware are:
What are popular job titles related to Business Process Analyst jobs in DE? For Business Process Analyst jobs in DE, the most frequently searched job titles are:
Business Process Analyst jobs near you
Infographic showing various Business Process Analyst job openings in Delaware as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $78,685 per year, or $37.8 per hour.

NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs

Alstom

New Castle, DE • On-site

Full-time

Re-posted 26 days ago

Alstom rating

7.5

Company rating: 7.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

267th of 487 rated machine equipment manufacturers

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time onsite NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs in New Castle, DE, US we're looking for?
Your future role
"Take on a new challenge and apply your expertise in business process management, customer service, and digital tools in a new cutting-edge field. You'll work alongside collaborative and driven teammates.
You'll play a pivotal role in enhancing operational efficiency and digital adoption across key platforms, ensuring alignment with company policies and standards. Day-to-day, you'll work closely with teams across the business (Strategy, Marketing, Sales, and Customer Service), provide technical support and training to Key Users, and lead process improvement initiatives-and much more."
We'll look to you for:
  • Driving digital adoption of e-commerce platforms such as Parts 360, Customer Service Cockpit, and StationOne.,
  • Ensuring the correct usage of required systems and adherence to processes from a systems perspective.,
  • Maintaining accurate and complete data, including data from other functions and streams.,
  • Performing system management tasks such as IDOC errors management and COGI errors management.,
  • Leading root cause analysis and implementing corrective actions for process, data, system, and tool issues.,
  • Identifying improvement opportunities, defining actions, and ensuring achievement of targeted improvements.,
  • Providing technical support and training to Key Users on processes, data, systems, and tools.,
  • Supporting user access reviews and authorizations in line with internal control rules.,
  • Actively participating in the regional Key User expert network and sharing best practices and improvements.,
  • Coordinating system configuration changes, testing tool changes, and leading deployment of new tools while ensuring effective change management."

All about you
We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
  • Degree in a related field (Bachelor's degree mandatory, Master's degree desirable). ,
  • Experience or understanding of Alstom systems/tools in assigned stream(s). ,
  • Knowledge of solving complex system process problems and driving process improvements. ,
  • Familiarity with digital adoption of e-commerce platforms and operational metrics/KPIs. ,
  • Strong written and verbal communication skills. ,
  • Strong analytical and problem-solving skills. ,
  • Drive to learn and master new technologies and techniques. ,
  • Proven leadership and influencing skills. ,
  • Ability to effectively train others and provide technical support. ,
  • Ability to work in ambiguous and challenging situations, meet deadlines, and manage risk and uncertainty.

Things you'll enjoy
Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
  • Collaborate with transverse teams and helpful colleagues ,
  • Work with cutting-edge digital platforms like Parts 360, Customer Service Cockpit, and StationOne to drive operational excellence and digital adoption. ,
  • Progress towards becoming a subject matter expert in business process management, leading systems and process improvements, and driving impactful change across global operations. ,
  • Utilise our inclusive and innovation-driven working environment, where your leadership, adaptability, and continuous learning mindset are celebrated and nurtured." ,
  • Contribute to innovative projects,
  • Steer your career in whatever direction you choose across functions and countries,
  • Benefit from our investment in your development, through award-winning learning

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.

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