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double kwik

Business Analyst

Whitesburg, KY

Business Applications Analyst (ERP amp; Accounting Systems)   Department:  Retail Job Status: Full Time  FLSA Status: Exempt Reports To: Director of IT Job Type: Office Positions Supervised:

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How much do business applications analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for business applications analyst in the United States is $45.38, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $51.92 per hour, depending on experience, location, and employer.

How does a Business Applications Analyst typically collaborate with other departments to improve business processes?

A Business Applications Analyst works closely with stakeholders from various departments—such as finance, operations, and IT—to understand their needs and challenges with current software systems. They act as a bridge, gathering requirements, translating them for technical teams, and ensuring that implemented solutions enhance workflow efficiency. Regular meetings, process mapping sessions, and feedback loops are common, allowing analysts to align technology solutions with business objectives and drive continuous improvement across the organization.

What is the difference between Business Applications Analyst vs Business Systems Analyst?

AspectBusiness Applications AnalystBusiness Systems Analyst
Required CredentialsBachelor's in IT, Business, or related field; certifications like CBAP or PMI-PBABachelor's in IT, Computer Science, or related; certifications like CBAP or PMI-PBA
Work EnvironmentCorporate offices, IT departments, consulting firmsCorporate offices, IT departments, consulting firms
Employer & Industry UsageBusinesses implementing or maintaining software applicationsOrganizations analyzing and improving business processes and systems
Common Search & ComparisonYesYes

The main difference is that Business Applications Analysts focus on specific software applications and their implementation, while Business Systems Analysts analyze overall business processes and systems. Both roles require similar credentials and often work in similar environments, but their core responsibilities differ in scope and focus.

What does a Business Applications Analyst do?

As a business applications analyst, you create computer application solutions to meet the needs of a business or organization. Your job duties include evaluating business needs, documenting systems requirements, and translating data between business users and technical developers. A career as a business applications analyst requires you have some formal education and qualifications, typically at least a bachelor’s degree in computer science or a related field. Excellent communication skills will always set you ahead of other candidates, as will prior experience working with business data computer systems.

What are the key skills and qualifications needed to thrive as a Business Applications Analyst?

To thrive as a Business Applications Analyst, you need strong analytical skills, a solid understanding of business processes, and a degree in information systems, business, or a related field. Proficiency with enterprise software such as ERP or CRM systems, SQL, and reporting tools is typically required, along with certifications like CBAP or relevant vendor credentials. Excellent communication, problem-solving, and collaboration skills help analysts bridge the gap between technical teams and business stakeholders. These skills are essential for optimizing business applications, ensuring user satisfaction, and supporting organizational goals through effective technology solutions.

What does a Business Applications Analyst do?

A Business Applications Analyst is responsible for evaluating, implementing, and maintaining software applications that support business operations. They work closely with different departments to understand their needs, configure applications accordingly, and ensure that technology solutions align with organizational goals. Their duties often include troubleshooting issues, training users, and optimizing system performance. By acting as a bridge between business needs and IT, they help maximize the efficiency and effectiveness of business processes.
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Business Applications Analyst jobs near you
Infographic showing various Business Applications Analyst job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $94,399 per year, or $45.4 per hour.

D365 Business Applications Analyst

Frette

Manhattan, NY

Full-time

Re-posted 21 days ago

Job description

Company Description

For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces.

Job Description

The main responsibilities of the D365 Business Systems Analyst are to provide implementation, training and maintenance support to their local users of business applications, specifically Microsoft Dynamics 365 eco-system which includes Finance & Operations, Retail, Customer Service. The Business Systems Analyst is also responsible for analyzing business processes; structure/provide reporting for operational and decision-making business activities based on users and management requirements.

JOB RESPONSIBILITIES:

User’s Support 

  • Provide help-desk support for business applications questions 

  • Assist in the creation and evaluation of IT requests and direct them to the appropriate internal/external IT resource/queue based on request requirements and resource capabilities 

  • Analyze and resolve issues regarding application functionality 

  • Analyze and resolve data integrity issues

User Training

  • Develop and deliver applications training for end users 

  • Maintain training documentation for ERP, Dynamics 365 applications and supporting modules.

Business Process Analysis

  • Develop/Maintain operating procedures for business processes using the Dynamics 365 (Retail, Wholesale, Hotel Divisions) applications. 

  • Analyze and understand complex business processes and document said processes using PC-based tools such as MS-PowerPoint and MS-Visio

Business System Analysis

  • Develop test plans for use in piloting and testing new applications and version upgrades

  • Develop requirements definitions as necessary to be used to develop custom applications to meet business process requirements that cannot be met using existing D365 applications. 

  • Work with test environments for use in piloting new application implementations and version upgrade testing

Business Applications Promotion  

  • Advocate and encourage the utilization of the D365 applications and its functionality to all business units 

  • Develop effective presentations to describe the potential uses and benefits of business processes enabled using the business applications 

  • Understand the suite of D365 applications and Frette business process requirements such as to be able to recognize and promote opportunities to leverage the applications to improve Frette business operations and operating performance

Qualifications

SKILLS AND QUALIFICATIONS:

  • 4 year degree in computer science, accounting, business, or equivalent experience 

  • 3-5 years of experience working with Microsoft Dynamics 365 ERP applications especially Supply Chain/Finance & Operations/Retail modules highly preferred

  • MS Dynamics 365 or AX ERP applications: AP, AR, GL, Retail, Sales Order Processing, Purchase Order Processing, Inventory, and Project Accounting a plus

  • Knowledge of PowerBI, SSMS and PowerApps is a plus

  • Retail/Wholesale/Logistics/Finance experience is a plus 

  • Excellent verbal and written communication skills 

  • Excellent problem-solving skills and comfort with ambiguity in addressing yet-to-be defined client business challenges especially where there is no precedent 

  • Ability to effectively communicate complex business processes and application solutions to users at all levels 

  • Understanding of the standard packaged systems implementation process 

  • Understanding of the standard software development life cycle 

  • Strong team player skills: flexible, friendly, collegial, and enthusiastic


Additional Information

All your information will be kept confidential according to EEO guidelines.

It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.