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Branch Office Manager Jobs (NOW HIRING)

Branch Office Administrator

Richmond, VA

$19.75 - $20.25/hr

Job Title Branch Office Administrator Location BLC -RICHMOND, VA 2161 Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Memphis, TN

$19.50 - $20/hr

Job Title Branch Office Administrator Location BLC -MEMPHIS, TN 4161 Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Baton Rouge, LA

$19.25 - $19.75/hr

Job Title Branch Office Administrator Location BLC - Baton Rouge LA Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Orlando, FL

$18.75 - $19.25/hr

Job Title Branch Office Administrator Location BLC -ORLANDO, FL 2033 Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Sarasota, FL · On-site

$19.25 - $19.75/hr

Job Title Branch Office Administrator Location BLC - Sarasota FL Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Memphis, TN

$19.50 - $20/hr

Job Title Branch Office Administrator Location BLC - Memphis TN Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Kansas City, MO · On-site

$19.50 - $20/hr

Job Title Branch Office Administrator Location BLC -KANSAS CITY, MO 4071 Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Dayton, OH

$19.50 - $20/hr

Job Title Branch Office Administrator Location BLC -DAYTON , OH 1171C Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Chattanooga, TN

$18.25 - $18.75/hr

Job Title Branch Office Administrator Location BLC -CHATTANOOGA, TN 2086B Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Job Title Branch Office Administrator Location BLC - Traverse City MI Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Des Moines, IA

$19.50 - $20/hr

Job Title Branch Office Administrator Location BLC -DES MOINES, IA 5032 Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Washington, DC

$22.75 - $23.25/hr

Job Title Branch Office Administrator Location BLC - Washington DC Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Wilmington, NC

$18.75 - $19/hr

Job Title Branch Office Administrator Location BLC - Wilmington NC Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Billings, MT

$19.75 - $20.25/hr

Job Title Branch Office Administrator Location BLC - BILLINGS, MT 5051E Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Job Title Branch Office Administrator Location BLC - Crystal Lake IL Job Details Overall Job ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Scottsdale, AZ

$20.25 - $20.75/hr

Job Title Branch Office Administrator Location BLC - Scottsdale AZ Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Miami, FL

$19.25 - $19.50/hr

Job Title Branch Office Administrator Location BLC -MIAMI, FL 2016 Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Mobile, AL · On-site

$19.75 - $20.25/hr

Job Title Branch Office Administrator Location BLC -MOBILE, AL 2063 Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Tulsa, OK

$18.25 - $18.75/hr

Job Title Branch Office Administrator Location BLC - Tulsa OK Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

Branch Office Administrator

Saginaw, MI

$18.75 - $19/hr

Job Title Branch Office Administrator Location BLC - Saginaw MI Job Details Overall Job Summary ... Management & support: maintain agent files, process agent application for employment, order ...

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Branch Office Manager information

See salary details

$36K

$64.2K

$115K

How much do branch office manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for branch office manager in the United States is $64,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $82,500.00 per year, depending on experience, location, and employer.

What is the difference between Branch Office Manager vs Customer Service Manager?

AspectBranch Office ManagerCustomer Service Manager
Required CredentialsTypically requires a bachelor’s degree in business or related field; management experienceOften requires a bachelor’s degree; experience in customer service or client relations
Work EnvironmentOversees branch operations, staff, and sales in a physical locationManages customer service teams, handles client interactions, and improves service quality
Employer & Industry UsageCommon in banking, retail, and financial servicesWidely used in retail, hospitality, and service industries

The main difference is that a Branch Office Manager oversees overall branch operations, including sales and staff management, while a Customer Service Manager focuses specifically on managing customer relations and service quality. Both roles require strong leadership skills and industry knowledge, but their core responsibilities differ based on scope and focus.

How does a Branch Office Manager typically collaborate with other departments to ensure smooth branch operations?

Branch Office Managers frequently coordinate with departments such as human resources, finance, and IT to maintain efficient branch operations. They may work closely with HR for hiring and training staff, with finance to manage budgets and reporting, and with IT to resolve technical issues. Effective communication and problem-solving skills are essential, as managers often serve as the liaison between their branch and company headquarters. This cross-departmental collaboration helps ensure that company policies are implemented consistently and operational goals are met.

What are Branch Office Managers?

Branch Office Managers are professionals responsible for overseeing the daily operations of a branch office within a larger organization, such as a bank, insurance agency, or retail chain. Their duties typically include managing staff, ensuring customer satisfaction, meeting sales or service goals, and maintaining compliance with company policies and regulations. They serve as the primary point of contact for both employees and clients at their location, and they play a key role in implementing company strategies at the branch level.

What are the key skills and qualifications needed to thrive as a Branch Office Manager, and why are they important?

To thrive as a Branch Office Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software, office management systems, and basic accounting tools is often required. Excellent interpersonal communication, problem-solving abilities, and team-building skills help drive branch performance and foster positive workplace culture. These qualifications are crucial for efficiently running branch operations, meeting targets, and ensuring high levels of client and employee satisfaction.
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Branch Office Administrator

Cnoinc

Richmond, VA

$19.75 - $20.25/hr

Full-time

Posted 10 days ago


Job description

Job Title

Branch Office Administrator

Location

BLC -RICHMOND, VA 2161

Job Details

Overall Job Summary Responsible for the day to day operations of the branch from an administrative aspect. Key Job Responsibilities and Accountabilities: Answering the phone: pick up by third ring, direct customer questions, direct customers to agent Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI Policy Support: Maintain contact list for all underwriters, follow up for medical records and pordamedic, check the application detail for accuracy, gather missing application items and OFS, correct any underwriting errors; Track and maintain a log of policy and check deliveries; return policy holder calls, process checks related to refunds, and log delivery slips. BSM support- provide direct support to the BSM and assist him in running the branch smoothly; may assist the BSM with completing compliance audit information; complete FSP and/or R&E reports; assist BSM with reimbursements Training Support: Maintain NAS material, provide administrative support for all BSO and BLN training sessions such as prepping materials and room, may provide shadowing opportunities and/or training to new BOA's in region; follow-up on BLN training completion; monitor agents through SNA status;. Recruiting coordination: May assist Telemarketers with the AIRS system; assist with nomoreforms for new managers; will set-up career briefings and sign-in candidates; assist the BSM with other recruiting efforts. BSO operations: maintains BSO general email box, determines the appropriate person to forward to - agents or managers, prints and distributes information to office as needed. Aids in Compliance efforts in office including Gryphon system monitoring and reports set up, following up with agent compliance testing, completion of proper and timely termination paperwork