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Branch Manager Jobs in Puerto Rico (NOW HIRING)

Oriental Bank

Associate, Retail Channels (Teller)

San Juan, PR · On-site

$15.75 - $19.50/hr

Reports and escalates to management any suspicious transaction or activity observed within the Branch. * Balance and reconciliation of transactions. * Promotes and provides information on the bank ...

Enterprise Holdings

PR

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... manager in training, you can count on a career path with a clear beginning and an open end thats ... run your own branch, cultivate new business and develop your team. In our hands-on learning ...

Enterprise Holdings

PR

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... manager in training, you can count on a career path with a clear beginning and an open end that ... run your own branch, cultivate new business and develop your team. In our hands-on learning ...

Enterprise Holdings

PR · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... manager in training, you can count on a career path with a clear beginning and an open end that ... run your own branch, cultivate new business and develop your team. In our hands-on learning ...

Enterprise

Management Trainee

San Juan, PR · On-site

$51K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... manager in training, you can count on a career path with a clear beginning and an open end that ... run your own branch, cultivate new business and develop your team. In our hands-on learning ...

Driftwood Hospitality Management

Sales Manager

San Juan, PR · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...

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Branch Manager information

What is a branch manager?

A Branch Manager is a professional responsible for overseeing the day-to-day operations of a branch office, typically within a bank or other financial institution. Their duties include managing staff, meeting sales targets, ensuring customer satisfaction, and maintaining compliance with company policies and regulations. Branch Managers play a key role in driving business growth, developing their teams, and representing the company within the local community.

What does a branch manager do?

Branch manager jobs can be found at a bank, car rental company, manufacturing company, or in retail. Their responsibilities are similar, but some duties depend on the specific field. As a branch manager at a bank, their responsibilities are to oversee the daily operations, manage employees, and meet with clients. Tasks may be similar at a car rental facility, but also include inspecting cars, ensuring that insurance paperwork is up to date, and balancing books.

What are the key skills and qualifications needed to thrive as a branch manager?

To thrive as a Branch Manager, you need strong leadership, financial management, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, banking or retail management systems, and sales analytics tools is typically required. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and foster positive client relationships. These skills are essential to meet performance targets, ensure operational efficiency, and drive branch growth.

How do branch managers typically balance administrative duties with team leadership responsibilities?

Branch Managers often face the challenge of managing both operational tasks—such as reporting, compliance, and budget oversight—and leading their team to achieve sales and customer service goals. Successful managers allocate dedicated time for administrative work while maintaining an open-door policy to support and coach staff throughout the day. Regular team meetings, clear goal-setting, and delegation of certain tasks help Branch Managers stay organized and ensure the branch operates smoothly. This balance is essential for meeting targets and fostering a positive work environment.

What is the difference between Branch Manager vs Loan Officer?

AspectBranch ManagerLoan Officer
Required CredentialsOften requires management experience, sometimes a degree in business or financeTypically requires a finance or banking-related degree, licensing, and certifications
Work EnvironmentOversees branch operations, manages staff, and ensures customer serviceWorks directly with clients to evaluate and approve loan applications
Employer & Industry UsageBanking, credit unions, financial institutionsMortgage companies, banks, credit unions

While both roles operate within banking and finance, a Branch Manager oversees overall branch operations and staff, whereas a Loan Officer focuses on evaluating and processing loan applications. The roles often collaborate but differ in responsibilities and required credentials.

Is it hard to be a branch manager?

Being a branch manager involves overseeing daily operations, managing staff, and meeting sales targets, which can be demanding and require strong leadership, organizational, and communication skills. The role often requires experience in the industry, problem-solving abilities, and sometimes certification or training, making it a challenging but rewarding position for those prepared for the responsibilities.
More about Branch Manager jobs

What job categories do people searching Branch Manager jobs in Puerto Rico look for?

The top searched job categories for Branch Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Branch Manager jobs?

Cities in Puerto Rico with the most Branch Manager job openings:

What are popular job titles related to Branch Manager jobs in PR?

For Branch Manager jobs in PR, the most frequently searched job titles are:

Branch Manager jobs near you
Infographic showing various Branch Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Associate, Sales and Mortgage Expert (SAME)

Oriental Financial Services LLC

San Juan, PR • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 3 days ago

Job description

The Associate, Sales and Mortgage Expert (SAME) provides a superior customer experience to new and existing clients, promote Oriental Mortgage products and will be responsible for production and quality and cross-selling of a wide variety of integrated solutions and financial services. The position works on site based in San Juan, PR (Plaza Las Americas branch).
WHO WE WANT:
  • Effective multitaskers who enjoy working in a fast-paced environment and can provide superior consulting and financial advisory to prospective clients.
  • Continuous learners excited to seek personal and professional growth in areas related to Retail Sales & Mortgage Production.
  • Collaborators who achieve great outcomes and cultivate teamwork through relationships.
  • Focused achievers or go-getters who succeed through hard work and consistent follow-through.
  • Project and process mindset with detail-oriented skills, whose clarity and concentration help them manage timelines for optimum productivity, efficiency and quality.

WHAT WILL YOU DO:
  • Use consultative selling to present integrated alternatives to clients, based on a mix of Oriental's products and services, such as certificates of deposits, checking and savings accounts, IRAs & DGI accounts, mortgage loans, consumer loans, credit cards and others.
  • Develops and manages profitable relationships with clients, creates customer rapport, profile and moves prospects down the sales funnel to convert from leads to customers.
  • Processes a variety of transactional activities to meet and exceed customer needs.
  • Strict compliance with the Bank's "Know Your Customer" and Anti Money Laundering" procedures.
  • Actively solicits business from prospect, clients, Real Estate Brokers, developers, builders and individual prospects to offer the following products: the F.H.A. Loans, Conventional Loans (Conforming, Non-Conforming/Jumbos), Second Mortgages, Mortgage-backed personal loans, Farmers' Home Loans and any other product that may be added. Informs to prospective loan clients of the financial institution's underwriting guidelines and applicable government regulations.
  • Interview prospective clients and completes each loan application and all pre-processing functions in a timely manner.
  • Continuously focused on developing new business relationships while retaining and expanding existing relationships with new financial services solutions.
  • Follows up after the initial sales encounter and existing customers to develop professional relationships; solicit new business.
  • Evaluates customer needs and refers them to the appropriate financial services representative or retail channel for investment, commercial and trust services, among others.
  • Contribute to the branch's sales and services goals' achievement by supporting teamwork initiatives.
  • Coordinate client services and liaise for all retirement plans administrative services between Trust Operations and Oriental Pension Consultants and other service providers. Participates in educational programs designed as continued education within Oriental Mortgage and Oriental Financial Group.
  • Other duties may be assigned.

WHAT YOU NEED:
  • Bachelor's degree in Business, Finance, Marketing or related fields required.
  • Two (2) years of experience in retail, sales, operations or customer service required.
  • Equivalent combination of education and experience required will be considered.
  • Superb consulting skills and working knowledge of sales process/ cycle and tactics highly preferred.
  • Customer-service oriented, results-driven, highly motivated, self-starter who possesses a strong work ethic and the desire to help others plan for and protect their financial futures.
  • Strong collaboration and teamwork with excellent interpersonal and communication skills.
  • Ability to meet deadlines, attain sales quotas / targets, manage multiple priorities.
  • Skilled and able to build rapport with new and prospective customers and colleagues.
  • Fully bilingual - English and Spanish (verbal and written)
  • Computer savvy including MS Office (Word, Excel, Power Point, Outlook) required. Knowledge of web-based and other banking software and applications preferred (CRM/ Salesforce, among others).
  • Availability to work any day of the week and flexibility to work overtime and/or irregular schedules based on branch hours of operations is required.

WHAT WE OFFER:
  • Extensive and ongoing learning and development through training, coaching and mentoring.
  • A strengths-based, engagement-focused and performance-oriented culture.
  • Collaborative work environment and career advancement opportunities.
  • Work that aligns our mission with your purpose and skills.
  • An opportunity to make an impact in both our clients financial wellness and directly contribute to Oriental's vision.
  • Competitive base pay and incentives (variable pay) based on attainment of established goals and targets (includes mortgage & all bank products).

WORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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