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Branch Manager

$120000 - $150000 per year | Columbus, OH | On-site | Permanent

Branch Manager – Commercial Field Services | Full P&L Ownership | Growth Opportunity A bit about us:

Our client is a growing, private equity‑backed commercial services organization specializing in commercial doors, loading docks, access solutions, and related field services. Through continued organic growth and strategic acquisitions, the company is building a larger regional and national platform while maintaining strong local operations and customer relationships.

They are looking for a Branch Manager to take full ownership of a local operation, lead the team, drive financial performance, and help scale the business through its next stage of growth.

Why join us?

• $120,000–$150,000 base salary
• Performance‑based bonus opportunity
• Potential equity opportunity
• Full ownership of branch operations and P&L
• High‑visibility leadership role within a growing PE‑backed organization
• Opportunity to build, develop, and scale a local team
• Significant autonomy over day‑to‑day branch performance
• Ability to directly impact revenue growth, profitability, customer experience, and operational performance
• Growing organization with continued acquisition and expansion activity

Job Details

We are seeking an experienced Branch Manager to lead the overall performance and growth of a commercial field service operation.

This is a true business leadership role with responsibility for the branch P&L, operations, people, customer relationships, and revenue growth. The Branch Manager will oversee both field and office operations while partnering closely with sales, service, and executive leadership to ensure the branch achieves its financial and operational objectives.

The ideal candidate has experience running a branch, business unit, or substantial field service operation and understands how to balance customer service, technician productivity, financial performance, employee development, and growth.

Responsibilities include:

• Own the branch P&L and overall financial performance
• Develop and execute strategies to increase revenue, profitability, and market share
• Lead, coach, hire, and develop branch employees
• Oversee field service operations, scheduling, dispatch, and technician utilization
• Establish and monitor KPIs across revenue, labor, productivity, margins, service delivery, and customer satisfaction
• Develop annual budgets, forecasts, and operating plans
• Partner with sales to drive new business and expand existing customer relationships
• Maintain strong relationships with key customers and resolve escalated service issues
• Ensure appropriate staffing levels to support current operations and future growth
• Drive operational consistency, accountability, and process improvement
• Develop and maintain a strong safety culture across field operations
• Ensure compliance with company policies, procedures, and safety requirements
• Leverage technology and mobile workflow tools to improve visibility, reporting, and operational efficiency
• Support integration and standardization initiatives as the organization continues to grow
• Partner with regional and executive leadership on strategic initiatives

What We're Looking For:

• Proven leadership of a branch, business unit, or substantial field service operation
• Full P&L ownership strongly preferred
• Experience managing both field and office‑based employees
• Strong financial acumen with experience in budgeting, forecasting, KPI reporting, and profitability management
• Demonstrated ability to grow revenue and improve operational performance
• Experience overseeing dispatch, scheduling, technician productivity, and service delivery
• Strong customer relationship and commercial leadership skills
• Experience hiring, coaching, and developing teams
• Strong technology aptitude and comfort with field service/mobile workflow systems
• Safety‑focused leadership approach
• Field service experience preferred

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