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Bpo Manager Jobs (NOW HIRING)

Shalaka Management Services

BPO - Insurance services: ===== Responsibilities: - Sales of Insurance BPO capabilities in US & Canada markets - Add new customers for Insurance BPO - Achieve revenue targets - Manage client ...

Metasys Technologies

Data Entry

Cleveland, OH · On-site

$16.50 - $22/hr

Achieve productivity and accuracy standards set by BSS BPO manager * Complete paperwork in a timely, accurate, and legible manner (English required) * Adapt to changing situations and remain flexible

LeadAdvisors

Business Development Manager

Irvine, CA · Remote

You will open and close enterprise BPO, managed services, and branded content deals at companies that spend real money on outbound, direct mail, and lead generation. You will also build channel and ...

NTT DATA, Inc.

AI-First BPO Sales Leader

Chicago, IL

A leading technology and services company is seeking a Senior Contact Center BPO Sales Hunter in ... Ideal candidates will have a proven track record in managing large, complex deals and developing ...

MCI Careers

BPO RFP Writer

FL · Remote

Content Management : Maintain and update proposal templates, presentation decks, and client ... Experience in BPO and contact center operations (inbound, outbound, chat, email). * Exceptional ...

MCI Careers

BPO RFP Writer

FL · Remote

Content Management : Maintain and update proposal templates, presentation decks, and client ... Experience in BPO and contact center operations (inbound, outbound, chat, email). * Exceptional ...

Resolv.Global

BPO AI Solutions Architect

Austin, TX · Remote

$64.50 - $85/hr

About the Role As a BPO AI Solutions Architect, you will work closely with prospects, clients, and ... Design AI-powered solutions for customer service, collections, recruiting, workforce management ...

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How much do bpo manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for bpo manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What skills do you need to be a BPO manager?

A BPO manager needs strong leadership, communication, and problem-solving skills to oversee operations and manage teams effectively. Knowledge of customer service processes, proficiency in relevant tools like CRM software, and the ability to analyze performance metrics are also essential for success in this role.

What is the highest position in BPO?

The highest position in a BPO (Business Process Outsourcing) organization is typically the Chief Operating Officer (COO) or Director of Operations, responsible for overseeing overall operations, strategic planning, and client relationships. Executive roles such as Vice President or CEO may also be involved at the top level, depending on the company's size and structure.

What is a BPO Manager job?

A BPO Manager oversees the operations of a Business Process Outsourcing (BPO) company or department, ensuring efficient service delivery and client satisfaction. They manage teams, monitor performance metrics, and implement strategies to enhance productivity and quality. Their role also involves staffing, training, and maintaining compliance with industry standards. Successful BPO Managers possess strong leadership, communication, and problem-solving skills to drive operational excellence.

What are the key skills and qualifications needed to thrive in the Bpo Manager position, and why are they important?

To thrive as a BPO Manager, you need expertise in operations management, process optimization, team leadership, and a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workforce management software, and quality assurance tools—as well as certifications like Six Sigma—are often essential. Outstanding communication, conflict resolution, and motivational skills differentiate top performers in this role. These abilities ensure effective team management, high client satisfaction, and consistent achievement of performance metrics in a dynamic BPO environment.

How much is the salary of a manager in BPO?

The salary of a BPO manager typically ranges from $40,000 to $80,000 annually, depending on experience, location, and company size. Managers often oversee teams, handle client relations, and require strong leadership and communication skills.

What is the role of a BPO manager?

A BPO manager oversees the operations of a business process outsourcing center, ensuring efficient delivery of services such as customer support, technical support, or back-office functions. They manage staff, monitor performance metrics, implement process improvements, and ensure compliance with client standards and company policies.

What are the typical daily responsibilities of a BPO Manager?

A BPO Manager’s daily responsibilities often include overseeing team operations, monitoring key performance indicators (KPIs), and implementing process improvements to ensure service quality. They regularly hold meetings with team leads to review progress, address challenges, and ensure alignment with client expectations. In addition, BPO Managers handle escalations, coordinate with HR for staffing needs, and collaborate with clients to manage projects and resolve issues. This dynamic role involves a mix of leadership, analytics, and client-facing tasks, making it both challenging and rewarding for those who enjoy a fast-paced environment.

More about Bpo Manager jobs
What cities are hiring for Bpo Manager jobs? Cities with the most Bpo Manager job openings:
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Bpo Manager jobs near you
Infographic showing various Bpo Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 12% Internship, 63% As Needed, 21% Full Time, 1% Part Time, and 2% Summer. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
Sales Manager - Business Process Outsourcing (BPO)

Sales Manager - Business Process Outsourcing (BPO)

Financial Rescue LLC

Santa Clara, CA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

About Us

We are a dynamic, rapidly growing BPO company seeking a results-driven Sales Manager to spearhead our client acquisition efforts. If you thrive in a fast-paced environment and have a proven track record of driving explosive growth in the BPO industry, we want you on our team.

The Role

As our Sales Manager, you will be the driving force behind our company's expansion. You'll be responsible for identifying, pursuing, and closing high-value contracts with speed and precision. This is not a role for the faint of heart – we're looking for a sales professional who can successfully navigate the competitive BPO landscape and consistently deliver outstanding results.

Key Responsibilities

- Aggressively pursue and secure new client contracts, with a focus on rapid business growth

- Develop and implement innovative sales strategies to outperform competitors

- Build and maintain a robust pipeline of potential clients across various industries

- Negotiate complex, high-value contracts with key decision makers

- Collaborate with internal teams to ensure seamless onboarding of new clients

- Consistently meet and exceed ambitious sales targets

- Stay ahead of industry trends and adapt sales approaches accordingly

Qualifications

- Proven track record of exceptional sales performance in the BPO industry (minimum 5 years) at a managerial capacity

- Demonstrated ability to close deals quickly and efficiently

- Extensive network of industry contacts and decision-makers

- Strong understanding of various BPO service offerings and market dynamics

- Excellent negotiation and communication skills

- Resilience and ability to thrive under pressure

- Bachelor's degree in Business, Sales, or related field; background in technology and development is an advantage.

What We Offer

- Highly competitive base salary with uncapped commission structure

- Opportunity to make a significant impact in a rapidly growing company

- Autonomy to drive sales strategies and processes

- Potential for rapid career advancement based on performance

The Ideal Candidate

We're looking for a hungry, aggressive sales professional who lives and breathes BPO. You should be comfortable working in a high-pressure environment, have a relentless drive for results, and possess the ability to build relationships quickly. If you're not afraid to make bold moves and have a history of surpassing sales targets, we want to hear from you.

Are you ready to take on this challenge and drive our company to market leadership? Apply now and show us why you're the sales powerhouse we need.

Company Description

We are a dynamic, rapidly growing BPO company seeking a results-driven Sales Manager to spearhead our client acquisition efforts. If you thrive in a fast-paced environment and have a proven track record of driving explosive growth in the BPO industry, we want you on our team.