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Business Process Outsourcing Manager Jobs (NOW HIRING)

Deloitte

Manager - Finance Managed Services

Detroit, MI · On-site

Experience delivering managed services, business process outsourcing, or operate solutions in at least 2 of the following areas: Procure to Pay, Order to Cash, Record to Report, or Financial Planning ...

Falcon Sanchez & Associates

PR · On-site

... business owners, managing client relationships, developing teams, and delivering high-value ... Identify process improvements and operational efficiencies. * Support implementation and ...

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DuPont

Energy Outsourcing Manager

Tulsa, OK · On-site

A bachelor's degree, or higher, in accounting or business * 6+ years of experience in corporate ... S. GAAP and oil & gas processes, such as revenue, joint interest billing, and AP * Revenue ...

DuPont

Energy Outsourcing Manager

Charlotte, NC · On-site

A bachelor's degree, or higher, in accounting or business * 6+ years of experience in corporate ... S. GAAP and oil & gas processes, such as revenue, joint interest billing, and AP * Revenue ...

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Business Process Outsourcing Manager information

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$58.5K

$125.9K

$182K

How much do business process outsourcing manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for business process outsourcing manager in the United States is $125,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $155,500.00 per year, depending on experience, location, and employer.

What is the difference between Business Process Outsourcing Manager vs Business Analyst?

AspectBusiness Process Outsourcing ManagerBusiness Analyst
Primary RoleOversees outsourcing operations, manages vendor relationships, and ensures process efficiencyAnalyzes business needs, gathers requirements, and recommends solutions for process improvements
Required SkillsProject management, vendor management, process optimizationData analysis, communication, requirements gathering
Work EnvironmentTypically in call centers, BPO firms, or corporate officesCorporate offices, consulting firms, or project teams
CertificationsProject Management Professional (PMP), Six SigmaCBAP, PMI-PBA, or relevant business analysis certifications

The Business Process Outsourcing Manager focuses on managing outsourcing relationships and operational efficiency, while the Business Analyst concentrates on analyzing business needs and recommending improvements. Both roles require strong communication skills and relevant certifications, but their core responsibilities differ significantly.

How does a Business Process Outsourcing (BPO) Manager typically collaborate with internal stakeholders and external vendors to ensure service quality?

A BPO Manager works closely with both internal teams—such as operations, IT, and finance—and external outsourcing partners to align objectives and maintain high service standards. This often involves coordinating regular meetings, establishing clear performance metrics, and facilitating transparent communication channels to resolve issues promptly. Collaboration is key to proactively managing expectations, ensuring compliance with service level agreements (SLAs), and driving continuous process improvements. Successful BPO Managers build strong relationships and foster a culture of accountability across all involved parties.

What does a Business Process Outsourcing (BPO) Manager do?

A Business Process Outsourcing Manager oversees the transfer and management of business operations or processes to external service providers. Their responsibilities include selecting vendors, negotiating contracts, ensuring service quality, and maintaining cost efficiency. They also monitor performance metrics, resolve issues, and work to align outsourced functions with the company’s strategic goals. BPO Managers play a critical role in streamlining operations, reducing costs, and ensuring that outsourced services meet organizational needs.

What is the highest paying job in business management?

In business management, executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO) tend to be the highest paying positions, often earning six- or seven-figure salaries. These roles require extensive leadership experience, strategic skills, and often advanced certifications or degrees, with compensation influenced by company size and industry sector.

What does an outsourcing manager do?

An outsourcing manager oversees the process of contracting external vendors or service providers to handle specific business functions, such as customer support, IT, or manufacturing. They coordinate vendor relationships, monitor service quality, manage contracts, and ensure that outsourcing aligns with company goals and compliance standards.

What are the key skills and qualifications needed to thrive as a Business Process Outsourcing Manager, and why are they important?

To thrive as a Business Process Outsourcing (BPO) Manager, you need expertise in operations management, process optimization, and a relevant degree in business or a related field. Familiarity with CRM systems, workflow automation tools, and industry-specific certifications such as Six Sigma or PMP is often required. Outstanding leadership, communication, and problem-solving abilities help build strong teams and client relationships. These skills are crucial for ensuring efficient service delivery, achieving client satisfaction, and driving continuous improvement in a competitive outsourcing environment.

What does business process outsourcing do?

A Business Process Outsourcing (BPO) Manager oversees the delegation of specific business functions, such as customer service, IT support, or payroll, to external service providers. Their role involves managing vendor relationships, ensuring service quality, and optimizing processes for efficiency and cost savings.

What is the role of a business process outsourcing manager?

A Business Process Outsourcing (BPO) Manager oversees the outsourcing of business functions to external service providers, ensuring efficient operations, quality standards, and cost management. They coordinate between internal teams and vendors, monitor performance metrics, and implement process improvements, often requiring strong leadership, communication skills, and familiarity with process management tools.
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Business Process Outsourcing Manager jobs near you
Infographic showing various Business Process Outsourcing Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $125,894 per year, or $60.5 per hour.

Accountant - Business Process Outsourcing (BPO)

Rödl & Partner

Charlotte, NC • Hybrid

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Accountant - Business Process Outsourcing (BPO)
We're building a modern, tech-forward accounting team and are looking for an Accountant who's excited about automation, systems, and delivering high-quality financial reporting to growing international businesses.
Our team is based in Charlotte, NC. Initial onboarding and efficient teamwork require time on-site, with flexibility toward a hybrid arrangement once established.
Why This Role Is Different
You won't just "do the books." You'll help shape how we do them.
We work with foreign-owned U.S. subsidiaries, primarily from German-speaking countries, across manufacturing, distribution, retail sales, and technology. Many are growth-stage, process-driven organizations that value precision, reporting, and efficiency.
If you enjoy:
  • Improving workflows
  • Leveraging automation tools
  • Working directly with clients
  • Building scalable accounting systems
You'll thrive here.
What You'll Do
  • Own day-to-day accounting: cash, A/R, A/P, journal entries, reconciliations
  • Prepare monthly, quarterly, and annual financial statements
  • Deliver reporting packages with clear insights for management and foreign parent companies
  • Prepare sales & use tax filings
  • Process payroll through cloud-based platforms (e.g., Gusto, ADP, Paychex)
  • Research technical accounting issues and collaborate with leadership
  • Communicate directly with clients on accounting, payroll, and U.S. compliance matters
  • Contribute to process improvement and automation initiatives
What We're Looking For
  • Bachelor's degree in Accounting (or higher)
  • 2+ years of accounting experience (public accounting experience a plus)
  • Experience preparing financial statements and communicating with clients
  • Strong Excel skills and proficiency in QuickBooks
  • Clear written and verbal communication skills
  • Strong time management and the ability to manage multiple priorities
Tech Stack & Bonus Experience
We value accountants who are curious about technology and process optimization.
Experience with any of the following is a plus:
  • QuickBooks, Bill, Ramp, SAGE, Microsoft Dynamics (Navision), ProAlpha, Datev, SAP
  • Workflow automation tools
  • Reporting tools and advanced Excel modeling
  • German language skills (helpful but not required)
Work Environment
  • Collaborative, high-accountability team
  • Exposure to international business operations
  • Immediate growth into client-facing advisory work
  • Flexibility for high performers, including a hybrid work schedule
Ideal Candidate:
You're detail-oriented but not just transactional. You think in systems. You look for ways to automate repetitive tasks. You're comfortable working directly with clients. You want to grow beyond compliance into process improvement and advisory.
If that sounds like you, let's talk.
Benefits:

We understand that talented individuals are drawn to companies that offer comprehensive benefits packages. Therefore, we provide a robust Benefits Plan that includes:
  • 401K plan (with up to 5% salary paid employer matching contributions)
  • Medical coverage
  • Paid Dental coverage
  • Employee and Dependent life insurance
  • Disability insurance
  • Vision insurance
  • Accidental death & dismemberment insurance
  • Flexible spending accounts
  • Paid Day of Service annually
  • Flexible work arrangements
  • Generous paid time off -25 days for all full-time employees!
  • Paid holidays
  • Additional paid holiday following 4/15 deadline
  • Paid parking/public transportation reimbursement
  • Mobile phone reimbursement
  • Tuition reimbursement & training
  • Paid time off on days sitting for CPA Exam
  • Monetary bonus for passing the US CPA exam
Why RODL?
  • We keep our employees current by supplying cutting-edge technology and access to learning opportunities
  • We invest in the growth of our team members through regular feedback sessions
  • We recharge as a team by celebrating deadlines and gathering at organized firm events
  • We applaud the achievement of both career and personal milestones for individual team members on a firm-wide basis
What makes the culture at RODL USA unique?
Unlike firms that may hint at an international work environment, RODL USA offers a truly global workplace. Every day, RODL employees are immersed in a diverse intercultural setting where it's common to hear colleagues or clients speaking different languages, sharing cultural traditions from their home countries, or explaining unique perspectives. Whether a team member is from the US or abroad, this inclusive culture supports the global vision established at our worldwide headquarters in Nuremberg, Germany, and drives the Firm's success in the international marketplace.
Stay up-to-date on the happenings at RODL USA by following us on LinkedIn:
LinkedIn - RODL USA
Take the first step in 'ACHIEVING' together with RODL by visiting our Careers Page:
Careers | RODL
Get to Know RODL:
Our focus on the accounting, assurance, and tax needs of foreign, family-owned midsized ("Mittelstand") businesses operating in the U.S. carries forward from our two founding firms. RODL (founded in 1977 in Nuremberg, Germany) and Langford de Kock & Co. (founded in 1976 in Atlanta, GA) and their merger in 2001.
As the preferred accounting, auditing, tax, and business consulting professional services firm of German-speaking and other international entities, you will benefit from the extensive experience of our U.S. certified public accountants, as well as our bilingual staff of professionals, many of whom also carry international certifications (StB, WP, Dottori Commercialisti, CA).
At RODL, our integrated approach to client success revolves around collaboration. We prioritize internal synergy, ensuring seamless integration across departments to guarantee holistic client support. Additionally, our thorough oversight involves equipping managers and seniors with the necessary tools for effective performance and deadline adherence. These principles underscore our commitment to excellence in client service.
Rodl Management, Inc. is an Equal Opportunity Employer.
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