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Business Process Outsourcing Manager Jobs (NOW HIRING)

AmNet Services, Inc.

Basking Ridge-NJ-USA Job Title- Category Sourcing Expert- Business Process Outsourcing and Managed Services Potential Temp to Perm Seeks dynamic, proactive and transformational Sourcing Professionals ...

PayPal

Manager, Business Process

Austin, TX

  • Medical

  • PTO

Find themes in incident data and provide insights to the business * Maintain incident process documentation and training content * Evaluate incident management tools for compliance * Define KPIs (Key ...

PayPal

Manager, Business Process

Scottsdale, AZ

  • Medical

  • PTO

Find themes in incident data and provide insights to the business * Maintain incident process documentation and training content * Evaluate incident management tools for compliance * Define KPIs (Key ...

Vanderbilt Health

Business Process Manager

Nashville, TN · On-site

  • Medical

  • Retirement

Collaborate with others to manage financial business reporting, monitor and maintain budget processes, and provide services. . KEY RESPONSIBILITIES Ensures the most effective operation of the area ...

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Business Process Outsourcing Manager information

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$58.5K

$125.9K

$182K

How much do business process outsourcing manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for business process outsourcing manager in the United States is $125,894.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $155,500.00 per year, depending on experience, location, and employer.

What exactly is a Business Process Outsourcing Manager?

A Business Process Outsourcing (BPO) Manager oversees the outsourcing of company processes such as customer service, finance, or IT to external service providers. They coordinate vendor relationships, monitor performance metrics, and ensure that outsourced operations meet quality and efficiency standards, often requiring strong leadership and project management skills.

What is the difference between Business Process Outsourcing Manager vs Business Analyst?

AspectBusiness Process Outsourcing ManagerBusiness Analyst
Primary RoleOversees outsourcing operations, manages vendor relationships, and ensures process efficiencyAnalyzes business needs, gathers requirements, and recommends solutions for process improvements
Required SkillsProject management, vendor management, process optimizationData analysis, communication, requirements gathering
Work EnvironmentTypically in call centers, BPO firms, or corporate officesCorporate offices, consulting firms, or project teams
CertificationsProject Management Professional (PMP), Six SigmaCBAP, PMI-PBA, or relevant business analysis certifications

The Business Process Outsourcing Manager focuses on managing outsourcing relationships and operational efficiency, while the Business Analyst concentrates on analyzing business needs and recommending improvements. Both roles require strong communication skills and relevant certifications, but their core responsibilities differ significantly.

What is an example of a business process outsourcing manager job?

A Business Process Outsourcing (BPO) Manager oversees the outsourcing of company processes such as customer service, finance, or IT support to external vendors. They coordinate vendor relationships, monitor service quality, and ensure that outsourced operations meet organizational standards and goals, often using management tools and performance metrics.

How does a Business Process Outsourcing Manager typically collaborate with internal stakeholders and external vendors to ensure service quality?

A BPO Manager works closely with both internal teams—such as operations, IT, and finance—and external outsourcing partners to align objectives and maintain high service standards. This often involves coordinating regular meetings, establishing clear performance metrics, and facilitating transparent communication channels to resolve issues promptly. Collaboration is key to proactively managing expectations, ensuring compliance with service level agreements (SLAs), and driving continuous process improvements. Successful BPO Managers build strong relationships and foster a culture of accountability across all involved parties.

What does a Business Process Outsourcing Manager do?

A Business Process Outsourcing Manager oversees the transfer and management of business operations or processes to external service providers. Their responsibilities include selecting vendors, negotiating contracts, ensuring service quality, and maintaining cost efficiency. They also monitor performance metrics, resolve issues, and work to align outsourced functions with the company’s strategic goals. BPO Managers play a critical role in streamlining operations, reducing costs, and ensuring that outsourced services meet organizational needs.

What are the key skills and qualifications needed to thrive as a Business Process Outsourcing Manager?

To thrive as a Business Process Outsourcing (BPO) Manager, you need expertise in operations management, process optimization, and a relevant degree in business or a related field. Familiarity with CRM systems, workflow automation tools, and industry-specific certifications such as Six Sigma or PMP is often required. Outstanding leadership, communication, and problem-solving abilities help build strong teams and client relationships. These skills are crucial for ensuring efficient service delivery, achieving client satisfaction, and driving continuous improvement in a competitive outsourcing environment.
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Business Process Outsourcing Manager jobs near you
Infographic showing various Business Process Outsourcing Manager job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $125,894 per year, or $60.5 per hour.

Finance & Accounting Outsourcing Manager - NetSuite

Cherry Bekaert

Greenville, SC • On-site, Remote

$101K - $192K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Cherry Bekaert rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 22 rated bookkeepers and accountants

Job description

This position supports the continued growth of Cherry Bekaert's Finance & Accounting Outsourcing practice. The successful candidate will partner closely with other FAO leaders and play a key role in delivering NetSuite-focused outsourced accounting solutions to clients across a variety of industries.

As a Finance & Accounting Outsourcing (FAO) Manager, you will:

  • Manage the delivery of outsourced accounting and financial reporting services for a portfolio of client engagements.

  • Serve as a trusted advisor to clients, providing guidance on accounting operations, reporting, and business process improvement.

  • Lead, coach, and develop accounting professionals, including offshore team members.

  • Oversee client onboarding activities, including system implementations and process transitions.

  • Review financial statements, management reporting packages, reconciliations, and other client deliverables.

  • Leverage NetSuite to support client accounting operations, reporting, and process optimization initiatives.

  • Monitor engagement performance, resource utilization, and client satisfaction.

  • Identify opportunities to improve efficiencies through process enhancements and technology solutions.

  • Manage multiple client priorities while ensuring exceptional service and quality delivery.

What You Bring to the Role:

  • Bachelor's degree in Accounting, Finance, or related field.

  • CPA preferred.

  • 7+ years of progressive accounting experience, including management experience within a public accounting firm.

  • Experience providing outsourced accounting, client accounting advisory, or controllership services to multiple clients.

  • Strong NetSuite experience required, including financial reporting and accounting operations.

  • Experience with ERP implementations, system optimization, or accounting technology solutions preferred.

  • Strong knowledge of financial reporting, budgeting, forecasting, and management reporting.

  • Experience leading and developing accounting professionals, including remote and offshore team members.

  • Excellent project management, organizational, and client relationship management skills.

  • Highly analytical with the ability to manage competing priorities in a fast-paced environment.

What you can expect from us:

  • Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect

  • The opportunity to innovate and do work that motivates and engages you

  • A collaborative environment focused on enabling you to further your career growth and continuous professional development

  • Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing

  • Flexibility to do impactful work and the time to enjoy your life outside of work

  • Opportunities to connect and learn from professionals from different backgrounds and with different cultures

Benefits Information:

Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.

Pay Range:

$101,000 - $192,600 per year

About Cherry Bekaert

Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit https://www.cbh.com/disclosure/

Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. https://careers.cbh.com/legal-disclosures/ contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.

This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

Candidates must demonstrate eligibility to work in the United States.Cherry Bekaert will not provideworksponsorship for this position.

Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us athttps://careers.cbh.com/ and follow us onLinkedIn,Instagram, Twitterand Facebook.

2026 Cherry Bekaert. All Rights Reserved.

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