ZipRecruiter

Log In

1

Business Process Outsourcing Manager Jobs in Indiana

Medtronic

Business Process Program Manager

Warsaw, IN · Hybrid

Lead and manage all phases of program and project execution, including feasibility, planning, execution, monitoring, and closure, in accordance with PMO governance standards and business processes

Medtronic

Business Process Program Manager

Warsaw, IN · On-site

Lead and manage all phases of program and project execution, including feasibility, planning, execution, monitoring, and closure, in accordance with PMO governance standards and business processes

Medtronic

Business Process Program Manager

Warsaw, IN · Hybrid

Lead and manage all phases of program and project execution, including feasibility, planning, execution, monitoring, and closure, in accordance with PMO governance standards and business processes

Morales Group

General Manager (62508)

Whitestown, IN · On-site

Business Process Outsourcing (BPO) * Direct BPO operations including data entry, order management, billing, and customer service performance to ensure accuracy * Define and enforce service delivery ...

Morales Group

General Manager (62508)

Whitestown, IN · On-site

Business Process Outsourcing (BPO) * Direct BPO operations including data entry, order management, billing, and customer service performance to ensure accuracy * Define and enforce service delivery ...

Motorola

$90K - $100K/yr

As a Business Process Analyst within our Global Sales Operations organization, you will own the ... Preferred Skills * CRM experience * Experience with enterprise technology implementations.

next page

Showing results 1-20

All JobsBusiness Process Outsourcing JobsBusiness Process Outsourcing Manager JobsBusiness Process Outsourcing Manager Jobs in Indiana

Business Process Outsourcing Manager information

See Indiana salary details

$55.7K

$119.8K

$173.2K

How much do business process outsourcing manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for business process outsourcing manager in Indiana is $119,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,100.00 and $148,000.00 per year, depending on experience, location, and employer.

What does a Business Process Outsourcing Manager do?

A Business Process Outsourcing Manager oversees the transfer and management of business operations or processes to external service providers. Their responsibilities include selecting vendors, negotiating contracts, ensuring service quality, and maintaining cost efficiency. They also monitor performance metrics, resolve issues, and work to align outsourced functions with the company’s strategic goals. BPO Managers play a critical role in streamlining operations, reducing costs, and ensuring that outsourced services meet organizational needs.

What are the key skills and qualifications needed to thrive as a Business Process Outsourcing Manager?

To thrive as a Business Process Outsourcing (BPO) Manager, you need expertise in operations management, process optimization, and a relevant degree in business or a related field. Familiarity with CRM systems, workflow automation tools, and industry-specific certifications such as Six Sigma or PMP is often required. Outstanding leadership, communication, and problem-solving abilities help build strong teams and client relationships. These skills are crucial for ensuring efficient service delivery, achieving client satisfaction, and driving continuous improvement in a competitive outsourcing environment.

How does a Business Process Outsourcing Manager typically collaborate with internal stakeholders and external vendors to ensure service quality?

A BPO Manager works closely with both internal teams—such as operations, IT, and finance—and external outsourcing partners to align objectives and maintain high service standards. This often involves coordinating regular meetings, establishing clear performance metrics, and facilitating transparent communication channels to resolve issues promptly. Collaboration is key to proactively managing expectations, ensuring compliance with service level agreements (SLAs), and driving continuous process improvements. Successful BPO Managers build strong relationships and foster a culture of accountability across all involved parties.

What is the difference between Business Process Outsourcing Manager vs Business Analyst?

AspectBusiness Process Outsourcing ManagerBusiness Analyst
Primary RoleOversees outsourcing operations, manages vendor relationships, and ensures process efficiencyAnalyzes business needs, gathers requirements, and recommends solutions for process improvements
Required SkillsProject management, vendor management, process optimizationData analysis, communication, requirements gathering
Work EnvironmentTypically in call centers, BPO firms, or corporate officesCorporate offices, consulting firms, or project teams
CertificationsProject Management Professional (PMP), Six SigmaCBAP, PMI-PBA, or relevant business analysis certifications

The Business Process Outsourcing Manager focuses on managing outsourcing relationships and operational efficiency, while the Business Analyst concentrates on analyzing business needs and recommending improvements. Both roles require strong communication skills and relevant certifications, but their core responsibilities differ significantly.

What is the role of a business process outsourcing manager?

A Business Process Outsourcing (BPO) Manager oversees the outsourcing of business functions to external service providers, ensuring efficient operations, quality standards, and cost management. They coordinate between internal teams and vendors, monitor performance metrics, and implement process improvements, often requiring strong leadership, communication skills, and familiarity with process management tools.

What are popular job titles related to Business Process Outsourcing Manager jobs in Indiana?

For Business Process Outsourcing Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Business Process Outsourcing Manager jobs in Indiana look for?

The top searched job categories for Business Process Outsourcing Manager jobs in Indiana are:

What cities in Indiana are hiring for Business Process Outsourcing Manager jobs?

Cities in Indiana with the most Business Process Outsourcing Manager job openings:

Business Process Outsourcing Manager jobs near you
Infographic showing various Business Process Outsourcing Manager job openings in Indiana as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $119,796 per year, or $57.6 per hour.

Sales Onboarding Consultant

Virtualite Business Process Outsourcing Services

Indianapolis, IN • On-site

$65K - $77K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

About Virtualite 

Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We are currently hiring a sales onboarding consultant to join our team. You'll work with leads and qualified prospect, finalize service selections, and transition new clients into active accounts. 

In This Role: 

• Lead onboarding conversations to confirm service scope, expectations, and timelines 
• Present Virtualite’s services & solutions and close new client agreements 
• Guide new clients through the onboarding and activation process 
• Identify early expansion or upsell opportunities during onboarding 
• Maintain accurate records of opportunities, conversions, and onboarding status in CRM tools 
• Collaborate closely with internal teams to support long-term client success 
  

We are looking for: 

• Experience in sales, onboarding, or client facing roles is a plus but not required 
• Great closing, communication, and follow-up skills 
• Ability to build confidence and trust with prospective clients 
• Organized, detail-oriented, and comfortable managing multiple client conversations 
• Experience in BPO, SaaS, or professional services is a plus 

What we offer: 

• Competitive compensation with performance-based incentives 
• Benefits including medical, dental, vision, 401k, and paid time off 
• Supportive leadership and collaborative team culture 
• Ongoing training and development 

Powered by JazzHR

gIeHamDpjR