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Back Office Bpo Jobs (NOW HIRING)

Verint

Analyst, BPO

The Analyst, BPO (Business Process Optimization), plays a crucial role in handling more complex and specialized tasks within the back-office operations, leveraging their experience to enhance process ...

SS&C

Client Engagement Liaison (LH-BPO)

Boston, MA · Hybrid

Advise on and support integrations across front, middle, and back-office systems, thirdparty ... Prior experience in BPO, consulting, or client-facing roles strongly preferred Join SS&C, where ...

SS&C

Client Engagement Liaison (LH-BPO)

New York, NY · Hybrid

Advise on and support integrations across front, middle, and back-office systems, thirdparty ... Prior experience in BPO, consulting, or client-facing roles strongly preferred Join SS&C, where ...

Verint

Analyst, BPO

The Analyst, BPO (Business Process Optimization), plays a crucial role in handling more complex and specialized tasks within the back-office operations, leveraging their experience to enhance process ...

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How much do back office bpo jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for back office bpo in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.91 per hour, depending on experience, location, and employer.

What is a back office BPO?

A Back Office BPO (Business Process Outsourcing) job involves handling non-customer-facing tasks such as data entry, payroll processing, document management, and administrative support for a company. These roles focus on streamlining operations, improving efficiency, and ensuring accuracy in business processes. Employees in back-office BPO jobs work behind the scenes to support front-office functions like customer service and sales.

What are the typical daily responsibilities of a back office BPO?

As a Back Office BPO professional, your daily tasks may include processing data entries, managing records, handling invoices, and supporting administrative workflows for clients or internal teams. You may also be responsible for generating reports, maintaining databases, and collaborating with front office teams to resolve discrepancies or provide necessary information. While your work is primarily desk-based and non-customer-facing, you play a vital part in ensuring the smooth functioning of essential business operations. This role often requires efficient multitasking and collaboration with other departments to meet deadlines and client requirements.

What are the key skills and qualifications needed to thrive in the back office BPO position?

To excel as a Back Office BPO professional, you typically need strong analytical abilities, attention to detail, and a background in business administration or a related field. Familiarity with data management systems, CRM software, and proficiency in Microsoft Office Suite are commonly required, and some employers may value certifications in specific platforms. Outstanding time management, adaptability, and clear written communication set top-performing candidates apart. These skills and qualities are essential to ensure accurate, efficient processing of business operations that support the organization's overall functionality.

How much is the salary of a back office Bpo?

The salary of a back office BPO employee typically ranges from $200 to $600 per month, depending on experience, location, and company. Entry-level positions may start at the lower end, while experienced staff or those with specialized skills can earn higher wages. Salaries are often complemented by performance incentives and benefits.
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Back Office Bpo jobs near you
Infographic showing various Back Office Bpo job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $45,471 per year, or $21.9 per hour.

Client Success Manager, BPO Back Office

El Paso, TX • On-site

Datamark, Inc.
See more jobs at Datamark, Inc.external

$69K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Client Success Manager - Back Office BPO
At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation, and professional development. Our team is supportive, engaged, and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Client Success Manager and contribute your expertise in a role where your impact truly matters!
As a Client Success Manager specializing in BPO Back Office, you will serve as the primary point of contact for our clients, ensuring that our back office operations are aligned with and exceed client expectations. Your role will be crucial in maintaining high service standards while identifying areas for improvement and fostering account growth.
Key Responsibilities:
  • Client Relationship Management: Build and sustain robust relationships with key clients, addressing their concerns and ensuring their satisfaction with our BPO services.
  • Performance Monitoring: Analyze back office operations metrics to ensure service level agreements are met and seek opportunities for enhancements.
  • Collaborative Strategy: Collaborate with internal teams to align services with client goals and capabilities while also identifying opportunities for additional sales.
  • Proactive Communication: Regularly engage with clients to provide updates, gather feedback, and discuss potential new sales opportunities.
  • Action Planning: Develop and implement strategic action plans that drive client engagement and optimize account growth in back office operations.

Requirements
  • Education: Bachelor's degree in Business Administration, Management, or a related field.
  • Experience: Minimum of 3 years of experience in back office BPO services, with at least 2 years in a relationship management or client-facing role.
  • Knowledge: Familiarity with back office operations, metrics, and industry best practices.
  • Communication Skills: Exceptional verbal and written communication skills for effective interaction with clients and internal stakeholders.
  • Analytical Skills: Strong analytical skills to assess performance data and client feedback for service improvement.
  • Problem-Solving Skills: Proven ability to navigate conflicts and manage issues professionally.
  • Team Orientation: Ability to work collaboratively within a team-oriented environment.
  • Technical Skills: Proficiency in CRM tools (Salesforce) and Microsoft Office applications.
  • Travel Requirements: Willingness to travel occasionally for client meetings, as needed. Up to 30%

**Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time**
Benefits
What We Offer:
  • Comprehensive Health Care: Medical, dental, and vision plans
  • Retirement Savings: 401k
  • Life Insurance: Basic, voluntary, and AD&D coverage
  • Time Off: Paid time off, paid volunteer hours, and major holidays
  • Disability Coverage: Short-term and long-term disability plans
  • Professional Growth: Training and development to advance your career.
  • Wellness Resources: Support for your overall well-being.
  • Salary: $69,000 annually

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