BDC Agent
Indianapolis, IN · On-site
BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...
BDC Agent
Indianapolis, IN · On-site
BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...
BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...
BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...
BDC Agent
Indianapolis, IN · On-site
BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...
BDC Agent
Indianapolis, IN · On-site
BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...
BDC Sale Support Representative
$13.75 - $18.50/hr
This hybrid role combines the communication strengths of a BDC (Business Development Center ... Track customer interactions and manage sales pipeline using CRM tools * Stay informed about current ...
BDC Sale Support Representative
$13.75 - $18.50/hr
This hybrid role combines the communication strengths of a BDC (Business Development Center ... Track customer interactions and manage sales pipeline using CRM tools * Stay informed about current ...
BDC Sale Support Representative
Highland, IN · On-site
$13.75 - $18.50/hr
This hybrid role combines the communication strengths of a BDC (Business Development Center ... Track customer interactions and manage sales pipeline using CRM tools * Stay informed about current ...
Quick apply
BDC Sale Support Representative
Highland, IN · On-site
$13.75 - $18.50/hr
This hybrid role combines the communication strengths of a BDC (Business Development Center ... Track customer interactions and manage sales pipeline using CRM tools * Stay informed about current ...
Call Center/BDC Representative
Merrillville, IN · On-site
$35K - $70K/yr
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Call Center/BDC Representative
Merrillville, IN · On-site
$35K - $70K/yr
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
BDC Sale Support Representative
Highland, IN · On-site
$13.75 - $18.50/hr
This hybrid role combines the communication strengths of a BDC (Business Development Center ... Track customer interactions and manage sales pipeline using CRM tools * Stay informed about current ...
BDC Sale Support Representative
Highland, IN · On-site
$13.75 - $18.50/hr
This hybrid role combines the communication strengths of a BDC (Business Development Center ... Track customer interactions and manage sales pipeline using CRM tools * Stay informed about current ...
BDC Sale Support Representative
$13.75 - $18.50/hr
This hybrid role combines the communication strengths of a BDC (Business Development Center ... Track customer interactions and manage sales pipeline using CRM tools * Stay informed about current ...
BDC Sale Support Representative
$13.75 - $18.50/hr
This hybrid role combines the communication strengths of a BDC (Business Development Center ... Track customer interactions and manage sales pipeline using CRM tools * Stay informed about current ...
Call Center/BDC Representative
Merrillville, IN · On-site
$18.75/hr
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Call Center/BDC Representative
Merrillville, IN · On-site
$18.75/hr
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Call Center/BDC Representative
Merrillville, IN · On-site
$35K - $70K/yr
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Call Center/BDC Representative
Merrillville, IN · On-site
$35K - $70K/yr
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Call Center/BDC Representative
Merrillville, IN · On-site
$35K - $70K/yr
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Call Center/BDC Representative
Merrillville, IN · On-site
$35K - $70K/yr
Located at Napleton's Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is ... Other duties as assigned by management Job Requirements: * Excellent computer skills required
Schedule, confirm, and manage service appointments while maximizing shop capacity and technician ... Previous BDC, customer service, call center, hospitality, or automotive experience preferred.
Schedule, confirm, and manage service appointments while maximizing shop capacity and technician ... Previous BDC, customer service, call center, hospitality, or automotive experience preferred.
BDC Sales
Corydon, IN · On-site
BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...
BDC Sales
Corydon, IN · On-site
BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...
BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...
BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...
BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...
BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...
BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...
BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...
Manage full-cycle recruiting for BDC roles -- posting, screening, offers, and Day 1 clearance -- with volume increasing during peak and seasonal windows. * Manage temp staffing operations, including ...
Quick apply
Manage full-cycle recruiting for BDC roles -- posting, screening, offers, and Day 1 clearance -- with volume increasing during peak and seasonal windows. * Manage temp staffing operations, including ...
Manage full-cycle recruiting for BDC roles - posting, screening, offers, and Day 1 clearance - with volume increasing during peak and seasonal windows. * Manage temp staffing operations, including ...
Manage full-cycle recruiting for BDC roles - posting, screening, offers, and Day 1 clearance - with volume increasing during peak and seasonal windows. * Manage temp staffing operations, including ...
Bdc Manager information
See Indiana salary details
$18.1K - $26.4K
3% of jobs
$26.4K - $34.8K
4% of jobs
$34.8K - $43.1K
9% of jobs
$46.2K is the 25th percentile. Wages below this are outliers.
$43.1K - $51.5K
22% of jobs
The median wage is $59.4K / yr.
$51.5K - $59.8K
12% of jobs
$59.8K - $68.2K
8% of jobs
$68.2K - $76.5K
11% of jobs
$79.4K is the 75th percentile. Wages above this are outliers.
$76.5K - $84.9K
16% of jobs
$84.9K - $93.2K
9% of jobs
$93.2K - $101.6K
4% of jobs
$101.6K - $109.9K
1% of jobs
$18.1K
$65.8K
$109.9K
How much do bdc manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for bdc manager in Indiana is $65,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $81,400.00 per year, depending on experience, location, and employer.
What is the difference between Bdc Manager vs Bdc Representative?
| Aspect | Bdc Manager |
|---|
| Credentials | Experience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education. |
|---|---|
| Work Environment | Office setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments. |
| Employer & Industry Usage | Used in automotive, retail, and financial sectors; common in dealerships and sales organizations. |
The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.
What are the key skills and qualifications needed to thrive as a BDC manager?
To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.
What are the main challenges a BDC manager might face when managing a dealership's customer communications?
A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.
What is a BDC manager?
A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.
More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Indiana? The most popular types of Bdc jobs in Indiana are:
What are popular job titles related to Bdc Manager jobs in Indiana? For Bdc Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Indiana look for? The top searched job categories for Bdc Manager jobs in Indiana are:
What cities in Indiana are hiring for Bdc Manager jobs? Cities in Indiana with the most Bdc Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Lexus rating
7.3
Based on 119 frontline employees who took The Breakroom Quiz
20th of 44 rated automakers
Job description
BDC Agent
Join a Leading Automotive Group
The Tom Wood Lexus, is seeking a Business Development Center (BDC) Agent to deliver exceptional customer service and support across our multiple dealership locations. This role is perfect for individuals who thrive in a fast-paced environment, enjoy connecting with people, and are motivated by performance-based rewards.
What We Offer
Key Responsibilities:
Qualifications:
Why Work Here?
At Tom Wood Group, you're more than an employee-you're a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we're passionate about creating an environment where you can grow both personally and professionally.
What Makes Us Different?
Our Core Values
Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity
Employment Requirements:
All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.
Join a Leading Automotive Group
The Tom Wood Lexus, is seeking a Business Development Center (BDC) Agent to deliver exceptional customer service and support across our multiple dealership locations. This role is perfect for individuals who thrive in a fast-paced environment, enjoy connecting with people, and are motivated by performance-based rewards.
What We Offer
- Paid Time Off & Vacation
- Paid Holidays
- Medical, Dental & Vision Coverage
- 401(k) with Company Match
- Life & Disability Insurance
- Professional Training & Career Development
- Tuition Reimbursement
- Service Awards
- Opportunities for Advancement
Key Responsibilities:
- Handle 115+ inbound and outbound calls daily with professionalism and efficiency
- Provide exceptional customer service to guests across multiple dealership locations
- Schedule service appointments and confirm details accurately
- Engage customers to promote dealership services and programs
- Maintain detailed records and update customer information in CRM systems
- Build product knowledge across the Tom Wood Automotive Group's diverse lineup
Qualifications:
- Previous experience in customer service, hospitality, or call center roles preferred
- Excellent verbal and written communication skills
- Ability to connect with customers over the phone and through electronic communication
- Comfortable using computer systems, including Microsoft Office applications
- Calm under pressure with strong multitasking abilities
- Goal-oriented and motivated by achieving performance targets
- Professional demeanor and positive attitude
Why Work Here?
At Tom Wood Group, you're more than an employee-you're a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we're passionate about creating an environment where you can grow both personally and professionally.
What Makes Us Different?
- A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
- Opportunities to advance across multiple industries and locations
- A culture that values your contributions and celebrates success
- Comprehensive benefits designed to support you and your family
Our Core Values
Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity
Employment Requirements:
All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.
About LEXUS
Sourced by ZipRecruiter