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Bdc Manager Jobs in Indiana (NOW HIRING)

Heritage Ford

BDC Sales

Corydon, IN · On-site

BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...

Heritage Ford

BDC Sales

Corydon, IN · On-site

BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...

Heritage Ford

BDC Sales

Corydon, IN · On-site

BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...

Heritage Ford

BDC Sales

Corydon, IN

BDC agents communicate directly with our customers and coordinate data and information sharing ... Coordinating data sharing among senior managers and other staff members * Properly using the best ...

Infosys Limited

SAP Datasphere/BDC Consultant

Indianapolis, IN · On-site

$63.75 - $83.25/hr

SAP Business Data Cloud (BDC) * SAP Analytics Cloud (SAC) * SAP BW/4HANA or SAP BW on HANA * SAP ... With over four decades of experience in managing the systems and workings of global enterprises, we ...

Champion Chevrolet Careers

Service BDC

Avon, IN · On-site

$17.25 - $22.50/hr

The Service Business Development Center (BDC) Representative is responsible for generating and ... Appointment Management * Maintain an accurate and organized service appointment calendar. * Verify ...

ANDY MOHR

BDC Rep

Merrillville, IN · On-site

$14.75 - $19.75/hr

Generate management reports for use in identifying Sales and Service opportunities. * Support staff and clients by handling escalated calls/situations * Manage descriptions of inventory displayed on ...

ANDY MOHR

BDC Rep

Merrillville, IN · On-site

$14.75 - $19.75/hr

Generate management reports for use in identifying Sales and Service opportunities. * Support staff and clients by handling escalated calls/situations * Manage descriptions of inventory displayed on ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

This position is sometimes referred to as a service BDC within the automotive industry. We use the ... A skilled scheduler can manage cancellations, filling the day with the best alternatives. If you ...

Heritage Ford

Service Scheduler/Coordinator/BDC

Corydon, IN · On-site

$15.75 - $20/hr

This position is sometimes referred to as a service BDC within the automotive industry. We use the ... A skilled scheduler can manage cancellations, filling the day with the best alternatives. If you ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Indiana

Bdc Manager information

See Indiana salary details

$18.1K

$65.8K

$109.9K

How much do bdc manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for bdc manager in Indiana is $65,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $81,400.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Indiana?

The most popular types of Bdc jobs in Indiana are:

What are popular job titles related to Bdc Manager jobs in Indiana?

For Bdc Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Bdc Manager jobs in Indiana look for?

The top searched job categories for Bdc Manager jobs in Indiana are:

What cities in Indiana are hiring for Bdc Manager jobs?

Cities in Indiana with the most Bdc Manager job openings:

Infographic showing various Bdc Manager job openings in Indiana as of September 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $65,842 per year, or $31.7 per hour.

Call Center/BDC Representative

Merrillville, IN

River Oaks Honda
See more jobs at River Oaks Hondaexternal

$35K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

*$750 per week guaranteed for your first 30 days! Flexible Scheduling Options*

The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS) to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

  • $750 per week guaranteed for your first 30 days! (Based on a 40-hour work week at $18.75 per hour)
  • Opportunity to earn $35,000-$70,000 per year. Hourly pay + Performance-Based Commissions
  • Fun, fast-paced, diverse work environment
  • Various shifts available with many flexible scheduling options
  • Medical, Dental, Vision Insurance,401K
  • For additional benefit information please go to: NapletonCorp.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:

  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  • Answer customer internet inquires by via email, phone, and text
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management

Job Requirements:

  • Excellent computer skills required
  • Knowledgeable to call center environment – NO COLD CALLS!
  • Automotive experience helpful but not required
  • Able to communicate persuasively with customers to set appointments
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations
  • 18+ years of age or older to comply with company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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