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Bdc Manager Jobs in Indiana (NOW HIRING)

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their ... Log all customer comments and leave detailed notes in the CRM * Schedule and follow up contact for ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their ... Log all customer comments and leave detailed notes in the CRM * Schedule and follow up contact for ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their ... Log all customer comments and leave detailed notes in the CRM * Schedule and follow up contact for ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their ... Log all customer comments and leave detailed notes in the CRM * Schedule and follow up contact for ...

Ed Martin Acura

Service BDC Representative

Indianapolis, IN · On-site

$14.25 - $19/hr

ABOUT Service BDC Representatives are responsible for getting Service appointments booked via ... This role requires being proficient with phone systems, computer CRM, and other software systems.

Ed Martin Acura

Service BDC Representative

Indianapolis, IN · On-site

$14.25 - $19/hr

ABOUT Service BDC Representatives are responsible for getting Service appointments booked via ... This role requires being proficient with phone systems, computer CRM, and other software systems.

Ed Martin Acura

Service BDC Representative

Indianapolis, IN · On-site

$14.25 - $19/hr

ABOUT Service BDC Representatives are responsible for getting Service appointments booked via ... This role requires being proficient with phone systems, computer CRM, and other software systems.

Lexus - Tom Wood Lexus, Indy

BDC Agent

Indianapolis, IN · On-site

BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...

Lexus

BDC Agent

Indianapolis, IN · On-site

BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...

Lexus - Tom Wood Lexus, Indy

BDC Agent

Indianapolis, IN · On-site

BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...

Lexus - Tom Wood Lexus, Indy

BDC Agent

Indianapolis, IN · On-site

BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...

Lexus - Tom Wood Lexus, Indy

BDC Agent

Indianapolis, IN · On-site

BDC Agent Join a Leading Automotive Group The Tom Wood Lexus, is seeking a Business Development ... Maintain detailed records and update customer information in CRM systems * Build product knowledge ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Indiana

Bdc Manager information

See Indiana salary details

$18.1K

$65.8K

$109.9K

How much do bdc manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for bdc manager in Indiana is $65,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $81,400.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Indiana?

The most popular types of Bdc jobs in Indiana are:

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For Bdc Manager jobs in Indiana, the most frequently searched job titles are:

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The top searched job categories for Bdc Manager jobs in Indiana are:

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Cities in Indiana with the most Bdc Manager job openings:

Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Indiana as of September 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $65,842 per year, or $31.7 per hour.

Automotive BDC Consultant

Indianapolis, IN • On-site

Hubler Toyota
See more jobs at Hubler Toyotaexternal

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Automotive Customer Service BDC Consultant

The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the door. 

Required Duties Include handling heavy inbound and outbound calls, follow-up calls and a commitment to increase customer service satisfaction with each and every customer!

Hubler Automotive Group is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. If you are looking for an opportunity with excellent career growth while working for a company that is dedicated to their employees then join our team and help us grow to the next level!

What We Offer…

  • Full time positions
  • Immediate Openings
  • Medical, Dental & Vision, Life Insurance
  • Long-Term & Short-Term disability
  • 401K
  • Paid vacation
  • Tremendous Product
  • Ongoing Training

What You’ll Be Doing…

  • Make large quantities of outbound calls to schedule sales appointments
  • Log all customer comments and leave detailed notes in the CRM
  • Schedule and follow up contact for each customer
  • Confirm scheduled appointments
  • Reschedule no show or canceled appointments
  • Follow up with sales as needed to ensure appointments are marked correctly
  • Keep accurate, complete, and up to date information for all customers in the CRM
  • Contact customers based on current marketing initiatives
  • Respond to customer website requests daily
  • Assist with other duties as assigned by supervisor
  • Meet or exceed monthly goals! 

What You’ll Need…

  • High school diploma or equivalent
  • Previous experience with phones or telemarketing experience in the automotive or customer service fields is highly preferable
  • Demonstrate a professional, enthusiastic and friendly attitude at the first point of contact with any potential or current customer
  • Ability to communicate, read, write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks
  • Proficient use of computers/business machines

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