ZipRecruiter

Log In

1

Bdc Manager Jobs in Indiana (NOW HIRING)

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their ... Log all customer comments and leave detailed notes in the CRM * Schedule and follow up contact for ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their ... Log all customer comments and leave detailed notes in the CRM * Schedule and follow up contact for ...

Hubler Toyota

Automotive BDC Consultant

Indianapolis, IN · On-site

$14.25 - $19/hr

Automotive Customer Service BDC Consultant The Customer Service BDC Consultant utilizes their ... Log all customer comments and leave detailed notes in the CRM * Schedule and follow up contact for ...

asburyauto

Service BDC Rep Hare Honda

Avon, IN · On-site

$14.75 - $19.25/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

Service BDC Rep Hare Honda

Avon, IN · On-site

$14.75 - $19.25/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

Service BDC Rep Hare Honda

Avon, IN · On-site

$14.75 - $19.25/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

Sales BDC Hare Chevrolet

Noblesville, IN · On-site

Our BDC (Business Development Center) Sales Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

next page

Showing results 1-20

All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Indiana

Bdc Manager information

See Indiana salary details

$18.1K

$65.8K

$109.9K

How much do bdc manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for bdc manager in Indiana is $65,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $81,400.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profitability. These roles often have significant experience, leadership skills, and may earn six-figure salaries, including bonuses and profit sharing.

What is a BDC manager?

A BDC manager oversees the Business Development Center, which handles customer inquiries, appointment setting, and lead management for a dealership or sales team. They coordinate communication between customers and sales staff, often using CRM tools, and focus on generating and nurturing leads to increase sales opportunities.

How much do BDC managers make?

BDC managers typically earn an average salary between $50,000 and $80,000 annually, depending on experience, location, and the size of the dealership or organization. In some regions, including New Jersey, salaries may be higher due to cost of living and market demand, with additional compensation often including bonuses and commissions based on performance.

What are the key skills and qualifications needed to thrive as a BDC Manager, and why are they important?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

How do BDC agents get paid?

BDC managers and agents typically earn a combination of base salary and commissions or bonuses based on performance metrics such as lead generation, appointment setting, or sales conversions. Compensation structures can vary by dealership or company, and some roles may include incentives for achieving specific targets or improving customer engagement. Knowledge of CRM tools and sales processes is often important for success in this role.

What are the main challenges a BDC Manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What Is a BDC Manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Indiana? The most popular types of Bdc jobs in Indiana are:
What are popular job titles related to Bdc Manager jobs in Indiana? For Bdc Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Indiana look for? The top searched job categories for Bdc Manager jobs in Indiana are:
What cities in Indiana are hiring for Bdc Manager jobs? Cities in Indiana with the most Bdc Manager job openings:
Bdc Manager jobs near you

Automotive BDC Consultant

Hubler Toyota

Indianapolis, IN

$14.25 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Automotive Customer Service BDC Consultant

The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get customers in the door. 

Required Duties Include handling heavy inbound and outbound calls, follow-up calls and a commitment to increase customer service satisfaction with each and every customer!

Hubler Automotive Group is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. If you are looking for an opportunity with excellent career growth while working for a company that is dedicated to their employees then join our team and help us grow to the next level!

What We Offer…

  • Full time positions
  • Immediate Openings
  • Medical, Dental & Vision, Life Insurance
  • Long-Term & Short-Term disability
  • 401K
  • Paid vacation
  • Tremendous Product
  • Ongoing Training

What You’ll Be Doing…

  • Make large quantities of outbound calls to schedule sales appointments
  • Log all customer comments and leave detailed notes in the CRM
  • Schedule and follow up contact for each customer
  • Confirm scheduled appointments
  • Reschedule no show or canceled appointments
  • Follow up with sales as needed to ensure appointments are marked correctly
  • Keep accurate, complete, and up to date information for all customers in the CRM
  • Contact customers based on current marketing initiatives
  • Respond to customer website requests daily
  • Assist with other duties as assigned by supervisor
  • Meet or exceed monthly goals! 

What You’ll Need…

  • High school diploma or equivalent
  • Previous experience with phones or telemarketing experience in the automotive or customer service fields is highly preferable
  • Demonstrate a professional, enthusiastic and friendly attitude at the first point of contact with any potential or current customer
  • Ability to communicate, read, write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks
  • Proficient use of computers/business machines

Apply