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Bdc Agent Jobs (NOW HIRING)

Starks Ford of Queens

Automotive BDC Agent

Jamaica, NY · On-site

$37K/yr

VNB Autogroup is looking for a proven BDC Agent who knows how to turn leads into appointments and appointments into showroom traffic. We are looking for a superstar , not someone who just wants a ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and ...

Findlay Honda Henderson

Sales BDC Agent

Henderson, NV · On-site

Position Summary The Sales BDC Agent serves as the primary support system for the dealership's Sales Department by managing inbound sales inquiries, supporting lead response, and executing follow-up ...

Starks Ford of Queens

Automotive BDC Agent

New York, NY · On-site

$37K/yr

VNB Autogroup is looking for a proven BDC Agent who knows how to turn leads into appointments and appointments into showroom traffic. We are looking for a superstar , not someone who just wants a ...

Findlay Honda Henderson

Sales BDC Agent

Henderson, NV · On-site

Position Summary The Sales BDC Agent serves as the primary support system for the dealership's Sales Department by managing inbound sales inquiries, supporting lead response, and executing follow-up ...

Findlay Honda Henderson

Sales BDC Agent

Henderson, NV · On-site

Position Summary The Sales BDC Agent serves as the primary support system for the dealership's Sales Department by managing inbound sales inquiries, supporting lead response, and executing follow-up ...

Findlay Honda Henderson

Sales BDC Agent

Henderson, NV · On-site

Position Summary The Sales BDC Agent serves as the primary support system for the dealership's Sales Department by managing inbound sales inquiries, supporting lead response, and executing follow-up ...

Gary Crossley Ford

Service BDC Agent

Kansas City, MO · On-site

$14 - $18.75/hr

We're looking for a Service Business Development Center (BDC) Agent who thrives in a fast-paced environment, loves connecting with people, and is ready to help us deliver five-star experiences to ...

Gary Crossley Ford

Service BDC Agent

Kansas City, MO · On-site

$14.75 - $19.50/hr

We're looking for a Service Business Development Center (BDC) Agent who thrives in a fast-paced environment, loves connecting with people, and is ready to help us deliver five-star experiences to ...

Ferris Automall

BDC Agent

New Philadelphia, OH

$14 - $18.50/hr

The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and ...

PRICE AUTOMOTIVE GROUP

SERVICE BDC AGENT

Dover, DE · On-site

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS!! The Price Automotive Group has been family owned and operated for over 40 years. If you are looking ...

Gary Crossley Ford

Service BDC Agent

Kansas City, MO

$14 - $18.75/hr

We're looking for a Service Business Development Center (BDC) Agent who thrives in a fast-paced environment, loves connecting with people, and is ready to help us deliver five-star experiences to ...

Bomnin Automotive Group

Service BDC Agent

Nanuet, NY · On-site

$15.75 - $20.25/hr

Service BDC Agent Department: Service Employment Status: Full-Time (Non-Exempt) Reports To: Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ...

Bomnin Automotive Group

Service BDC Agent

Nanuet, NY

$15.75 - $20.25/hr

Service BDC Agent Department: Service Employment Status: Full-Time (Non-Exempt) Reports To: Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ...

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Bdc Agent information

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How much do bdc agent jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for bdc agent in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.04 per hour, depending on experience, location, and employer.

What jobs in the US pay $300,000 a year?

For a BDC (Business Development Center) agent, earning $300,000 annually is uncommon, as this role typically offers lower base salaries with commissions or bonuses. High earnings in related sales or management positions within automotive or sales industries can reach or exceed this level, especially with experience, performance incentives, and advanced skills. Most roles paying $300,000 or more generally require specialized expertise, leadership, or ownership in high-revenue fields.

What does a BDC agent do?

A BDC (Business Development Center) agent is responsible for handling customer inquiries, scheduling appointments, and following up with potential clients primarily through phone, email, or online communication. They support the sales team by generating leads, qualifying prospects, and maintaining customer relationships using CRM tools. Strong communication skills and familiarity with automotive or sales processes are often required.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How does a BDC Agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC Agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

How many calls should a Bdc agent make?

A BDC (Business Development Center) agent typically makes between 50 to 100 calls per day, depending on the dealership's size and goals. Effective call volume combined with good communication skills helps generate leads and appointments efficiently.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Compensation structures can vary by dealership or company, and some roles may include incentives for meeting sales or customer engagement targets.

What are BDC Agents?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.
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Bdc Agent jobs near you
Infographic showing various Bdc Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,891 per year, or $23.5 per hour.

Automotive BDC Agent

Starks Ford of Queens

Jamaica, NY • On-site

$37K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Job description

Not everybody can do BDC at a high level.

VNB Autogroup is looking for a proven BDC Agent who knows how to turn leads into appointments and appointments into showroom traffic. We are looking for a superstar, not someone who just wants a seat and a paycheck.

This is a high-energy, high-accountability role for someone who is confident on the phone, strong at follow-up, and skilled at creating urgency with customers. You must be organized, consistent, and performance-driven. If you have been producing at a Honda, Toyota, or other high-volume import dealership and know you can do more, this is the opportunity to make your move.

We want someone with a proven track record, strong communication skills, and the hunger to win every day.

Responsibilities
  • Handle high volumes of inbound and outbound customer communication
  • Follow up with internet and phone leads quickly and consistently
  • Set firm showroom appointments and work to maximize show rates
  • Re-engage unsold and inactive opportunities
  • Communicate professionally and effectively with customers at all times
  • Work closely with management and sales staff to support daily objectives
  • Maintain strong follow-up habits and pipeline discipline
  • Hit daily, weekly, and monthly performance goals
Qualifications
  • Automotive BDC experience required
  • Proven track record of setting appointments and producing results
  • Excellent phone, communication, and follow-up skills
  • Strong work ethic and ability to perform in a fast-paced environment
  • Highly motivated, organized, and accountable
  • Positive attitude with a competitive mindset
  • Ability to handle volume, pressure, and performance expectations
  • Professional demeanor and strong customer engagement skills
Compensation and Benefits
  • Base salary: $37,000
  • Commission
  • Performance bonuses
  • Overtime available
  • Medical insurance available
  • Dental insurance available
  • Vision insurance available
  • Life insurance available
  • 401(k) available
Why Join VNB Autogroup

This is not a slow environment, and this is not a role for someone who needs constant pushing. This is for someone who wants the opportunity to stand out, earn, and be part of a team that values production and professionalism.

If you are a strong BDC rep who knows how to perform, wants more opportunity, and is ready to make an impact, we want to hear from you.

Apply today and show us what you can do.