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Bdc Agent Jobs (NOW HIRING)

Doug Smith BDC Service Agent Doug Smith isn't just a great place to work--we also offer amazing benefits! We're looking for a full-time Business Development Center (BDC) Service Agent to join our ...

BDC Agent-Sales

Bethesda, MD ยท On-site

$17.65 - $18/hr

Jim Coleman Toyota is hiring a BDC Agent! Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and ...

BDC Agent

Alvin, TX ยท On-site

Join our dynamic team at Ron Carter CDJR as an Automotive BDC (Business Development Center) Agent! We are looking for a motivated, customer-oriented individual to join our dealership as a BDC Agent.

Automotive BDC Agent

New York, NY ยท On-site

$37K/yr

VNB Autogroup is looking for a proven BDC Agent who knows how to turn leads into appointments and appointments into showroom traffic. We are looking for a superstar , not someone who just wants a ...

Doug Smith BDC Service Agent Doug Smith isn't just a great place to work-we also offer amazing benefits! We're looking for a full-time Business Development Center (BDC) Service Agent to join our team.

Position Summary The Sales BDC Agent serves as the primary support system for the dealership's Sales Department by managing inbound sales inquiries, supporting lead response, and executing follow-up ...

Doug Smith BDC Service Agent Doug Smith isn't just a great place to work--we also offer amazing benefits! We're looking for a full-time Business Development Center (BDC) Service Agent to join our ...

BDC Agent

New Philadelphia, OH

$14 - $18.50/hr

The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and ...

BDC Agent

New Philadelphia, OH ยท On-site

$14 - $18.50/hr

The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and ...

Service BDC Agent

Kansas City, MO

$14.75 - $19.50/hr

We're looking for a Service Business Development Center (BDC) Agent who thrives in a fast-paced environment, loves connecting with people, and is ready to help us deliver five-star experiences to ...

Service BDC Agent

Manassas, VA ยท On-site

$14.50 - $18.75/hr

Service BDC Agent Department: Service Employment Status: Full-Time (Non-Exempt) Reports To: Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ...

BDC Agent

New Philadelphia, OH

$14 - $18.50/hr

The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and ...

Service BDC Agent

Nanuet, NY

$15.75 - $20.25/hr

Service BDC Agent Department: Service Employment Status: Full-Time (Non-Exempt) Reports To: Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin ...

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How much do bdc agent jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for bdc agent in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.04 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A BDC (Business Development Center) agent typically does not earn $10,000 a month without significant experience, sales skills, and performance. High earnings in sales roles like automotive BDC agents can reach that level through commissions and bonuses, but it usually requires proven success, strong communication skills, and a results-driven environment.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How does a BDC Agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC Agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

What are BDC Agents?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.
More about Bdc Agent jobs
What cities are hiring for Bdc Agent jobs? Cities with the most Bdc Agent job openings:
What states have the most Bdc Agent jobs? States with the most job openings for Bdc Agent jobs include:
Infographic showing various Bdc Agent job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,891 per year, or $23.5 per hour.
BDC Agent

BDC Agent

Doug Smith Subaru

American Fork, UT โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Doug Smithย BDC Service Agent

Doug Smithย isnโ€™t just a great place to workโ€”we also offer amazing benefits! Weโ€™re looking for a full-time Business Development Center (BDC) Service Agent to join our team. In this role, youโ€™ll take inbound phone calls, assist customers in scheduling service appointments, and communicate with customers via phone, text, and email. Experience with cars or computers is helpful, but if youโ€™re willing to learn, weโ€™ll teach you everything you need to succeed.

We offer:

  • Medical, Dental, and Vision Benefits

  • Health Savings Account

  • 401(k) with Company Match

  • Paid Time Off (after first year)

  • Life and AD&D Insurance

  • Short-Term Disability Insurance

  • Holiday Pay (if applicable)

  • Employee Discounts

  • No-Cost, Debt-Free College Degree Program

We're looking for a charismatic, motivated individual who is eager to learn and grow with our company. The ideal candidate will:

  • Be a motivated self-starter

  • Have a high school diploma or equivalent

  • Be 18 years of age or older

  • Have a clean driving record and a valid driverโ€™s license

  • Be available to work full-time, including Saturdays

If you're ready to start a new career and want to be part of a fun, uplifting team, weโ€™d love to hear from you!

Doug Smith is an equal opportunity employerย