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Bdc Agent Jobs in Florida (NOW HIRING)

REGAL AUTOMOTIVE GROUP INC

BDC Agent

Lakeland, FL · On-site

$14 - $18.50/hr

As a Sales BDC Agent, you will serve as the vital link between potential customers and our multi-brand dealership's sales team. Your primary responsibility is to handle inbound and outbound ...

REGAL AUTOMOTIVE GROUP INC

BDC Agent

Lakeland, FL · On-site

$14 - $18.50/hr

As a Sales BDC Agent, you will serve as the vital link between potential customers and our multi-brand dealership's sales team. Your primary responsibility is to handle inbound and outbound ...

eliteBDC

BDC Agent

Orlando, FL · On-site

The BDC Agent will be responsible for professionally handling inbound and outbound customer communications via phone, scheduling appointments, assisting with lead follow-ups, and supporting sales ...

Starling Buick GMC of Stuart

BDC SALES

Stuart, FL · On-site

$7.0K/mo

Business Development Agent - Call Center Are you underpaid for the skills you bring to the table ... A BDC professional who thrives in a fast-paced, high-volume environment * Strong phone skills ...

Starling Buick GMC of Stuart

BDC SALES

Stuart, FL · On-site

$7.0K/mo

Business Development Agent - Call Center Are you underpaid for the skills you bring to the table ... What We're Looking For: • A BDC professional who thrives in a fast-paced, high-volume environment ...

Starling Buick GMC of Stuart

BDC SALES

Stuart, FL · On-site

$7.0K/mo

Business Development Agent - Call Center Are you underpaid for the skills you bring to the table ... What We're Looking For: • A BDC professional who thrives in a fast-paced, high-volume environment ...

Starling Buick GMC of Stuart

BDC SALES

Stuart, FL · On-site

$7.0K/mo

Business Development Agent - Call Center Are you underpaid for the skills you bring to the table ... What We're Looking For: • A BDC professional who thrives in a fast-paced, high-volume environment ...

Starling Buick GMC of Stuart

BDC SALES

Stuart, FL · On-site

$7.0K/mo

Business Development Agent - Call Center Are you underpaid for the skills you bring to the table ... What We're Looking For: • A BDC professional who thrives in a fast-paced, high-volume environment ...

Coastal/Cocoa Dealer Group

Internet/BDC Agent

Cocoa, FL · On-site

$13.25 - $17.50/hr

Cocoa Hyundai in Central Florida is hiring two experienced Automotive BDC Managers to lead a high‑volume Business Development Center. We need proven leaders who can turn internet leads and phone ...

Coastal/Cocoa Dealer Group

Internet/BDC Agent

Cocoa, FL · On-site

$13 - $17.25/hr

Cocoa Hyundai in Central Florida is hiring two experienced Automotive BDC Managers to lead a high-volume Business Development Center. We need proven leaders who can turn internet leads and phone ...

Coastal/Cocoa Dealer Group

Internet/BDC Agent

Cocoa, FL · On-site

$13 - $17.25/hr

Cocoa Hyundai in Central Florida is hiring two experienced Automotive BDC Managers to lead a highvolume Business Development Center. We need proven leaders who can turn internet leads and phone calls ...

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Bdc Agent information

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$17

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How much do bdc agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bdc agent in Florida is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.98 per hour, depending on experience, location, and employer.

What is a BDC agent?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.

How does a BDC agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Some employers also offer incentives or profit-sharing programs to motivate productivity. Compensation structures can vary depending on the dealership or company policies.

Is a Bdc agent a good job?

A BDC (Business Development Center) agent is responsible for handling customer inquiries, setting appointments, and supporting sales teams, often working in automotive or sales environments. The role can offer steady income, commission opportunities, and skill development in customer service and sales, but job satisfaction depends on the work environment and individual preferences.

What are popular job titles related to Bdc Agent jobs in Florida?

For Bdc Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Bdc Agent jobs in Florida look for?

The top searched job categories for Bdc Agent jobs in Florida are:

What cities in Florida are hiring for Bdc Agent jobs?

Cities in Florida with the most Bdc Agent job openings:

Bdc Agent jobs near you
Infographic showing various Bdc Agent job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $36,536 per year, or $17.6 per hour.

BDC Agent

REGAL AUTOMOTIVE GROUP INC

Lakeland, FL • On-site

$14 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Job Summary:
Regal Automotive Group is looking for a driven, customer-focused Sales BDC Agent to join our dynamic team. As a Sales BDC Agent, you will serve as the vital link between potential customers and our multi-brand dealership's sales team. Your primary responsibility is to handle inbound and outbound communications-setting appointments, following up with leads, and helping ensure a seamless sales experience across all of our new and pre-owned vehicle brands.
Key Responsibilities:
  • Respond promptly and professionally to all inbound internet leads, phone calls, and text messages.
  • Make outbound calls to follow up with unsold leads, previous customers, and targeted marketing campaigns.
  • Schedule and confirm high-quality appointments for our showroom across multiple vehicle brands.
  • Accurately log all customer communications and lead activity in the CRM
  • Coordinate with sales staff to ensure customer needs are met promptly and efficiently.
  • Support dealership marketing efforts by promoting current incentives and offers.
  • Follow up with missed appointments or cold leads to maintain a strong pipeline.
  • Stay informed on vehicle inventory, current promotions, and manufacturer updates.
  • Deliver excellent customer service that reflects the values of Regal Automotive Group.

Requirements:
  • High school diploma or GED required; college degree preferred.
  • 1+ year of experience in a customer service, call center, or BDC role (automotive industry a plus).
  • Excellent phone and written communication skills.
  • Strong time management and organizational skills with the ability to multitask.
  • Comfortable working in a fast-paced, goal-driven environment.
  • Familiarity with CRM platforms and dealership management systems.
  • Energetic, personable, and motivated by achieving daily/weekly performance goals.
  • Bilingual abilities (especially Spanish) are a plus.

Benefits:
  • Competitive hourly wage + commission and bonus opportunities
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Ongoing training and development
  • Employee discounts on vehicles, service, and parts
  • Opportunities for career growth within Regal Automotive Group

About Regal Automotive Group:
At Regal Automotive Group, we are proud to represent multiple leading automotive brands and serve customers throughout Lakeland. Family-owned and operated, we are committed to excellence in customer service, employee satisfaction, and community involvement. Our team members are our most valuable asset-and we invest in their success with ongoing training and advancement opportunities.

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