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Bdc Agent Jobs in Florida (NOW HIRING)

Car Guys Inc.

Dealership BDC Rep

Fruitland Park, FL · On-site

$55K - $85K/yr

Have at least a few years of BDC/Internet Sales Representative experience * Answer incoming sales ... agent, customer service representative,customer service, CRM, lead marketing, digital marketing ...

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Bdc Agent information

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How much do bdc agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bdc agent in Florida is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.98 per hour, depending on experience, location, and employer.

What is a BDC agent?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.

How does a BDC agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Some employers also offer incentives or profit-sharing programs to motivate productivity. Compensation structures can vary depending on the dealership or company policies.

Is a Bdc agent a good job?

A BDC (Business Development Center) agent is responsible for handling customer inquiries, setting appointments, and supporting sales teams, often working in automotive or sales environments. The role can offer steady income, commission opportunities, and skill development in customer service and sales, but job satisfaction depends on the work environment and individual preferences.

What are popular job titles related to Bdc Agent jobs in Florida?

For Bdc Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Bdc Agent jobs in Florida look for?

The top searched job categories for Bdc Agent jobs in Florida are:

What cities in Florida are hiring for Bdc Agent jobs?

Cities in Florida with the most Bdc Agent job openings:

Bdc Agent jobs near you
Infographic showing various Bdc Agent job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $36,536 per year, or $17.6 per hour.

AUTOMOTIVE BDC AGENT

J And M Auto Specialists Llc

Lake Worth, FL • On-site

$500 - $1.5K/wk

Full-time

Re-posted 8 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

Job Title: Business Development Agent – Preowned Car Dealership
Location: Lake Worth FL
Job Type: Full-Time
About Us:
At Jacobs Preowned, we take pride in offering quality preowned vehicles with exceptional customer service. Our goal is to make the car-buying process simple, transparent, and enjoyable. We are looking for a motivated and customer-focused Business Development Agent to join our growing team.
Position Overview:
As a Business Development Agent, you will be the first point of contact for potential customers. Your primary responsibility is to generate leads, follow up with inquiries, and set appointments for our sales team. This role is ideal for someone who is organized, personable, and driven to help people find the right vehicle while contributing to the dealership’s success.
Key Responsibilities:

  • Respond to internet leads, phone calls, and walk-in inquiries in a timely and professional manner
  • Follow up with past and prospective customers to build strong relationships
  • Set and confirm sales appointments for the dealership’s sales team
  • Maintain the customer database (CRM) with accurate and up-to-date information
  • Assist in developing and executing marketing and outreach campaigns
  • Achieve monthly goals for lead conversion and appointment setting
Qualifications:

  • Previous customer service, call center, or sales experience preferred (automotive experience a plus, but not required)
  • Strong communication skills (verbal and written)
  • Positive, energetic, and professional attitude
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer and CRM knowledge
  • Bilingual (English/Spanish/Creole)
What We Offer:

  • Competitive Salary + performance bonuses
  • Opportunities for career growth and advancement within the dealership
  • Training and support to ensure your success
  • Friendly, team-oriented work environment

How to Apply:
If you’re ready to join a dynamic team and play a key role in helping customers find their next vehicle, we’d love to hear from you! Please submit your resume.