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Dealer Success Jobs in Florida (NOW HIRING)

Motive Companies

Dealer Success Manager

Orlando, FL · On-site

$110K - $165K/yr

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products on the East Coast. This role acts as the primary ...

Motive Companies

Dealer Success Manager

Orlando, FL

$110K - $165K/yr

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products on the East Coast. This role acts as the primary ...

The Hankey Group

Dealer Account Manager

Tampa, FL

Our Dealer Account Managers are individuals with the vision and dedication to provide world-class ... New Hire training is provided to ensure your success in your new role. This training will prepare ...

Westlake Financial

Dealer Account Manager

Pensacola, FL · On-site

Our Dealer Account Managers are individuals with the vision and dedication to provide world-class ... New Hire training is provided to ensure your success in your new role. This training will prepare ...

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Dealer Success information

What is a dealer success manager?

A dealer success manager is a professional responsible for supporting and building relationships with dealership partners to ensure their success with a company's products or services. They often provide training, troubleshoot issues, and analyze performance metrics to optimize dealer operations. Strong communication skills and knowledge of the industry are essential for this role.

What are the most commonly searched types of Dealer Success jobs in Florida?

The most popular types of Dealer Success jobs in Florida are:

What are popular job titles related to Dealer Success jobs in Florida?

For Dealer Success jobs in Florida, the most frequently searched job titles are:

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The top searched job categories for Dealer Success jobs in Florida are:

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Dealer Success jobs near you

Dealer Success Manager

Motive Companies

Orlando, FL • On-site

$110K - $165K/yr

Full-time

Re-posted 16 days ago

Job description

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products on the East Coast. This role acts as the primary relationship manager for dealers, ensuring strong operational performance, customer satisfaction, technical readiness, sales growth, and alignment with company objectives.

The Dealer Success Manager will work cross-functionally with sales, service, warranty, training, logistics, and engineering teams to deliver exceptional dealer experience and improve overall network performance.


Responsibilities:

  • Serve as the primary point of contact for assigned dealers and channel partners.
  • Build long-term strategic relationships with dealer ownership, management, sales, and service teams.
  • Conduct regular business reviews to evaluate dealer performance, opportunities, and improvement plans.
  • Support dealer onboarding and ensure successful launch of new dealer locations.
  • Maintain strong communication regarding company initiatives, product updates, campaigns, and operational changes.
  • Identify underperforming dealers and implement corrective action plans.
  • Assist dealers in forecasting equipment, parts, and service demand.
  • Support dealers with commissioning processes, field troubleshooting, and escalation management.
  • Work closely with technical support and engineering teams to resolve recurring field issues.
  • Assist dealers in resolving customer escalations in a professional and timely manner.
  • Promote best practices for service operations, warranty processing, and communication standards.
  • Ensure dealer compliance with company service level agreements (SLAs).
  • Review warranty trends and identify opportunities for product or process improvement.
  • Ensure dealers follow safety, regulatory, and quality standards.
  • Provide field feedback to improve products, documentation, training, and dealer tools.
  • Support product launches and field readiness initiatives.

Required Qualifications:

  • Bachelor's degree in Business, Engineering, Automotive Technology, or related field preferred.
  • 5+ years of experience in dealer development, channel management, customer success, service operations, or related field.
  • Experience within charging, automotive, industrial equipment, material handling, or power systems industries preferred.
  • Strong understanding of dealership operations and service management.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to analyze operational data and performance metrics.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency with CRM systems, Microsoft Office, and dealer management tools.
  • Ability to travel up to 50%.

Preferred Requirements:

  • Knowledge of charging infrastructure and charging technologies.
  • Familiarity with commissioning, diagnostics, and field service processes.
  • Experience managing warranty programs and dealer compliance.
  • Understanding of electrical systems and safety standards.
  • Experience developing dealer networks and channel growth strategies

Pay: $110,000-$165,600 DEO

#MCTA1


Education:Employment Type: FULL_TIME

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