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Bdc Agent Jobs in Florida (NOW HIRING)

RT Holdings

ML NISSAN BDC Agent

Opa Locka, FL · On-site

$14 - $18.50/hr

Description: Business Development Center (BDC) Representative candidates to help us discover new and innovative ways to drive more customers into our store utilizing both phone and internet ...

Southern 441 Toyota

Service BDC

Royal Palm Beach, FL · On-site

$17.50 - $22.75/hr

Service BDC Agent Location: Royal Palm Beach, FL Job Type: Full-Time Position Summary The Service BDC Agent supports the Service Department by communicating with customers, scheduling service ...

Southern 441 Toyota

Service BDC

Royal Palm Beach, FL · On-site

$17.50 - $22.75/hr

Service BDC Agent Location: Royal Palm Beach, FL Job Type: Full-Time Position Summary The Service BDC Agent supports the Service Department by communicating with customers, scheduling service ...

ZT Auto

BDC Agent

Fort Walton Beach, FL · On-site

$12 - $16/hr

Description: What We're Looking For: We're looking for energetic, customer-focused individuals to join our team! In this role, you'll engage with customers via phone, text, and email, providing ...

ZT Automotive

BDC Agent

Fort Walton Beach, FL · On-site

$12 - $16/hr

What We're Looking For: We're looking for energetic, customer-focused individuals to join our team! In this role, you'll engage with customers via phone, text, and email, providing exceptional ...

RT Holdings

ML Volkswagen BDC Agent

Opa Locka, FL · On-site

$14 - $18.50/hr

Position Summary The BDC Associate is responsible for managing customer communications and driving dealership growth by generating appointments, following up on leads, and delivering exceptional ...

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How much do bdc agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bdc agent in Florida is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.98 per hour, depending on experience, location, and employer.

What is a BDC agent?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.

How does a BDC agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Some employers also offer incentives or profit-sharing programs to motivate productivity. Compensation structures can vary depending on the dealership or company policies.

Is a Bdc agent a good job?

A BDC (Business Development Center) agent is responsible for handling customer inquiries, setting appointments, and supporting sales teams, often working in automotive or sales environments. The role can offer steady income, commission opportunities, and skill development in customer service and sales, but job satisfaction depends on the work environment and individual preferences.

What are popular job titles related to Bdc Agent jobs in Florida?

For Bdc Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Bdc Agent jobs in Florida look for?

The top searched job categories for Bdc Agent jobs in Florida are:

What cities in Florida are hiring for Bdc Agent jobs?

Cities in Florida with the most Bdc Agent job openings:

Bdc Agent jobs near you
Infographic showing various Bdc Agent job openings in Florida as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,536 per year, or $17.6 per hour.

Sales BDC (Business Development Center) Agent

Bomnin Automotive Group

Miami, FL • On-site

Full-time

Re-posted 12 days ago

Job description

Job Title: Sales BDC (Business Development Center) Agent Department: Sales Employment Status: Full-time (Exempt) Reports To: BDC Operations Director and Chief Operating Officer (COO) Job Summary: As a Sales BDC Agent at Bomnin Automotive, you will play a critical role in connecting with potential customers and facilitating the sales process. You will be responsible for responding to inquiries, setting appointments, and ensuring a positive customer experience. Your effective communication and customer service skills will help drive sales and contribute to the success of our dealership.

Key Responsibilities: Inquiry Handling: Respond promptly and professionally to customer inquiries via phone, email, and chat, providing information and assistance as needed. Appointment Setting: Schedule appointments for customers interested in visiting the dealership for vehicle purchase or test drives. Lead Management: Manage and nurture leads through follow-up communications, ensuring a high level of engagement and interest.

Customer Engagement: Establish rapport with potential customers, understand their needs, and guide them through the sales process. Data Entry: Accurately enter customer information and interactions into the CRM (Customer Relationship Management) system. Communication: Maintain clear and effective communication with the Sales BDC Manager, sales team, and other departments to coordinate customer visits and ensure a seamless customer experience.

Customer Satisfaction: Strive to exceed customer expectations and provide a positive impression of the dealership. Sales Support: Provide support to the sales team by assisting in customer appointment scheduling and other related tasks. .

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