ZipRecruiter

Log In

1

Bdc Agent Jobs in Ohio (NOW HIRING)

Performance Columbus

Automotive Service BDC Agent

Columbus, OH · On-site

$14 - $18.75/hr

As our sociable and helpful Service BDC Agent , you will identify and secure new leads while also maintaining positive and collaborative relationships with existing customers. In this role, you will ...

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and scheduling appointments for interested individuals at Mark Sweeney Buick GMC in Cincinnati, OH.

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and scheduling appointments for interested individuals at Mark Sweeney Buick GMC in Cincinnati, OH.

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and scheduling appointments for interested individuals at Mark Sweeney Buick GMC in Cincinnati, OH.

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and ...

Ferris Automall

BDC Agent

New Philadelphia, OH

$14 - $18.50/hr

The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and ...

Ferris Automall

BDC Agent

New Philadelphia, OH · On-site

$14 - $18.50/hr

The BDC Customer Care Specialist will be responsible for coordinating incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and ...

Auto Direct LLC

Sales BDC Agent

Columbus, OH

BDC Agents manage customer Internet leads and respond to all inquiries in a quick and timely manner. You will answer customer questions about product, brand, inventory, and drive Internet traffic ...

Toyota Direct

Sales BDC Agent

Columbus, OH · On-site

BDC Agents manage customer Internet leads and respond to all inquiries in a quick and timely manner. You will answer customer questions about product, brand, inventory, and drive Internet traffic ...

Toyota Direct

Sales BDC Agent

Columbus, OH · On-site

BDC Agents manage customer Internet leads and respond to all inquiries in a quick and timely manner. You will answer customer questions about product, brand, inventory, and drive Internet traffic ...

next page

Showing results 1-20

All JobsBdc Agent JobsBdc Agent Jobs in Ohio

Bdc Agent information

See Ohio salary details

$10

$22

$42

How much do bdc agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for bdc agent in Ohio is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How does a BDC agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

What is a BDC agent?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.
What are popular job titles related to Bdc Agent jobs in Ohio? For Bdc Agent jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Bdc Agent jobs in Ohio look for? The top searched job categories for Bdc Agent jobs in Ohio are:
Bdc Agent jobs near you
Infographic showing various Bdc Agent job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,481 per year, or $22.3 per hour.

Automotive Service BDC Agent

Performance Columbus Family of Dealerships

Columbus, OH • On-site

$14 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

As Performance Columbus continues to grow, so does the need for Service BDC Agents!
As our sociable and helpful Service BDC Agent, you will identify and secure new leads while also maintaining positive and collaborative relationships with existing customers. In this role, you will rely heavily on your socially focused, "how can I help you?" attitude as you interact with new and existing clients and ensure their service needs are addressed properly by promptly scheduling necessary appointments. You enjoy working in a fast-paced environment with each day different from the next. In addition to your natural ability to build and maintain positive relationships, you will also rely on your ability to adhere to company policies and procedures while interacting with customers. Performance Columbus is currently looking for talented, accommodating, and service centric people like you to apply for our Service BDC Agent role.
Why you'll love working with us:
  • Associate recognition occurs daily through In-Store programs along with our monthly "Feed the Machine" incentive program. This along with TOP Performer opportunities in our Drive for Success programs provide a financial benefit as well as a personal enjoyment for the associates and their families.

Employee Benefits Package:
  • TOP Level Compensation
  • HSA / FSA Health Plan
  • Dental / Vision Plan
  • Short / Long Term Disability
  • Life Insurance
  • Company Match Retirement
  • Paid Time Off
  • Employee Purchase program
The Performance Impact Exceptional • Team • Passion • Community Remember...a smile changes the delivery of everything. If you're ready for a new and exciting change in your career, take the first step and reach out today!
Requirements
What you'll do as the Service BDC Agent:
  • Answer all calls from current and prospective clients promptly and provide exceptional customer service
  • Schedule all necessary appointments to properly address customers' primary concern
  • Ensure all customers are comfortable and informed through effective communication
  • Drive repeat and referral business through the establishment and maintenance of positive relationships with customers
  • Ensure timely and accurate documentation of customer records based on interactions

What you'll need to be our Service BDC Agent:
  • Congenial and cooperative with an efficient, precise work ethic
  • Casual, uninhibited, and persuasive extrovert with a tendency for informality
  • Highly precise worker, who remains cautious while respecting authority
  • Previous inbound / outbound customer service, call center, or sales experience (preferred)
  • Strong customer service skills including problem solving, listening, and communication (written and verbal)
  • High school diploma or equivalent
  • Valid driver's license without restrictions

Apply