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Bdc Agent Jobs in Boston, MA (NOW HIRING)

Clay Subaru

Service BDC Agent

Norwood, MA · On-site

$17.50 - $22.50/hr

We are seeking a skilled Service BDC agent to join our team. The ideal candidate will be responsible for booking service appointments, greeting customers, handling cash transactions accurately and ...

Clay Subaru

Service BDC Agent

Norwood, MA

$17.50 - $22.50/hr

Description We are seeking a skilled Service BDC agent to join our team. The ideal candidate will be responsible for booking service appointments, greeting customers, handling cash transactions ...

Clay Subaru

Service BDC Agent

Norwood, MA · On-site

$17.50 - $22.50/hr

Job Type Full-time Description We are seeking a skilled Service BDC agent to join our team. The ideal candidate will be responsible for booking service appointments, greeting customers, handling cash ...

asburyauto

BDC Sales - Ford Braintree

Braintree, MA

$19 - $20/hr

As a BDC Sales Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

asburyauto

BDC Sales - Audi Brookline

Brookline, MA · On-site

$19 - $20/hr

As a BDC Sales Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

asburyauto

BDC Sales - Audi Brookline

Brookline, MA

$19 - $20/hr

As a BDC Sales Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

asburyauto

BDC Sales - Ford Braintree

Braintree, MA

$19 - $20/hr

As a BDC Sales Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

asburyauto

BDC Sales - Toyota Boston

Medford, MA · On-site

$60K - $80K/yr

As a BDC Sales Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

asburyauto

BDC Sales - Toyota Boston

Medford, MA · On-site

$60K - $80K/yr

As a BDC Sales Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

asburyauto

BDC Sales - BMW/MINI Boston

Boston, MA · On-site

$50K - $60K/yr

As a BDC Sales Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

asburyauto

BDC Sales - BMW/MINI Boston

Boston, MA · On-site

$50K - $60K/yr

As a BDC Sales Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...

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All JobsBdc Agent JobsBdc Agent Jobs in Boston, MA

Bdc Agent information

See Boston, MA salary details

$12

$25

$48

How much do bdc agent jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for bdc agent in Boston, MA is $25.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.11 per hour, depending on experience, location, and employer.

What is a BDC agent?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.

How does a BDC agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Some employers also offer incentives or profit-sharing programs to motivate productivity. Compensation structures can vary depending on the dealership or company policies.

Is a Bdc agent a good job?

A BDC (Business Development Center) agent is responsible for handling customer inquiries, setting appointments, and supporting sales teams, often working in automotive or sales environments. The role can offer steady income, commission opportunities, and skill development in customer service and sales, but job satisfaction depends on the work environment and individual preferences.

What are popular job titles related to Bdc Agent jobs in Boston, MA?

For Bdc Agent jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Bdc Agent jobs in Boston, MA look for?

The top searched job categories for Bdc Agent jobs in Boston, MA are:

Bdc Agent jobs near you
Infographic showing various Bdc Agent job openings in Boston, MA as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $53,116 per year, or $25.5 per hour.

Service BDC Agent

Norwood, MA • On-site

Clay Subaru
51 - 200 employees
Learn more about Clay Subaruexternal

$17.50 - $22.50/hr

Full-time

Re-posted 26 days ago

Job description

Description:

We are seeking a skilled Service BDC agent to join our team. The ideal candidate will be responsible for booking service appointments, greeting customers, handling cash transactions accurately and efficiently, and providing excellent customer service. 


Responsibilities:

- Process cash and credit card transactions accurately and efficiently

- Maintain a clean and organized work area

- Answer phone calls and respond to customer inquiries

- Handle customer complaints and resolve issues promptly and professionally

- Conduct administrative tasks such as data entry and filing


If you are a customer-focused individual with strong cash handling skills and a passion for providing excellent service, we encourage you to apply for this exciting opportunity.

Requirements:

Requirements:

- High school diploma or equivalent 

- Previous experience in cashiering or receptionist role preferred

- Excellent customer service skills 

- Strong attention to detail 

- Ability to handle cash and operate a cash register 

- Basic computer and math skills 

- Ability to work in a fast-paced environment 

- Strong communication and interpersonal skills 

- Availability to work flexible schedules, including weekends and holidays