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Bdc Agent Jobs (NOW HIRING)

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and scheduling appointments for interested individuals at Mark Sweeney Buick GMC in Cincinnati, OH.

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and scheduling appointments for interested individuals at Mark Sweeney Buick GMC in Cincinnati, OH.

Ed Voyles Automotive Group

BDC Agent

Smyrna, GA

Business Development Center (BDC) Agent We are seeking a highly driven, performance-focused BDC Agent who thrives in a fast-paced call center environment and is motivated by measurable results. This ...

Ron Carter CDJR

BDC Agent

Alvin, TX · On-site

$12.25 - $16.25/hr

Join our dynamic team at Ron Carter CDJR as an Automotive BDC (Business Development Center) Agent! We are looking for a motivated, customer-oriented individual to join our dealership as a BDC Agent.

Hiring Winners

BDC/Call Center agent

San Angelo, TX · On-site

$14.50 - $19.25/hr

Business Development Center (BDC) Agent - Automotive Are you a born communicator? If so, our Service BDC department needs you! Earn a great living doing what you love and join our dealership family ...

Executive Honda

Automotive BDC agent

Wallingford, CT · On-site

$15 - $20/hr

Automotive BDC Agent Executive Honda Wallingford, CT. Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team ...

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and scheduling appointments for interested individuals at Mark Sweeney Buick GMC in Cincinnati, OH.

Langdale Kia of Valdosta

BDC agent

Valdosta, GA · On-site

BDC Agent Location: Valdosta, GA, 31602 We are seeking a motivated and professional BDC (Business Development Center) Agent to join our team in Valdosta, GA. The ideal candidate will be responsible ...

Jim Coleman Toyota

BDC Agent-Sales

Bethesda, MD · On-site

$17.65 - $18/hr

Jim Coleman Toyota is hiring a BDC Agent! Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and ...

Jim Coleman Toyota

BDC Agent-Sales

Bethesda, MD · On-site

$17.65 - $18/hr

Jim Coleman Toyota is hiring a BDC Agent! Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and ...

Jim Coleman Toyota

BDC Agent-Sales

Bethesda, MD · On-site

$16 - $21.50/hr

Jim Coleman Toyota is hiring a BDC Agent! Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and ...

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Bdc Agent information

See salary details

$11

$23

$44

How much do bdc agent jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for bdc agent in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.04 per hour, depending on experience, location, and employer.

What jobs in the US pay $300,000 a year?

For a BDC (Business Development Center) agent, earning $300,000 annually is uncommon, as this role typically offers lower base salaries with commissions or bonuses. High earnings in related sales or management positions within automotive or sales industries can reach or exceed this level, especially with experience, performance incentives, and advanced skills. Most roles paying $300,000 or more generally require specialized expertise, leadership, or ownership in high-revenue fields.

What does a BDC agent do?

A BDC (Business Development Center) agent is responsible for handling customer inquiries, scheduling appointments, and following up with potential clients primarily through phone, email, or online communication. They support the sales team by generating leads, qualifying prospects, and maintaining customer relationships using CRM tools. Strong communication skills and familiarity with automotive or sales processes are often required.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How does a BDC Agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC Agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

How many calls should a Bdc agent make?

A BDC (Business Development Center) agent typically makes between 50 to 100 calls per day, depending on the dealership's size and goals. Effective call volume combined with good communication skills helps generate leads and appointments efficiently.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Compensation structures can vary by dealership or company, and some roles may include incentives for meeting sales or customer engagement targets.

What are BDC Agents?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.
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Bdc Agent jobs near you
Infographic showing various Bdc Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,891 per year, or $23.5 per hour.

Automotive Service BDC Agent

Sheehan Auto Group

Lighthouse Point, FL

$13.25 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Now Hiring: Automotive Service BDC Agent Join the Team at Sheehan Buick GMC – Where Excellence Meets Opportunity.

Sheehan Buick GMC is seeking a customer-focused, detail-oriented Service BDC Agent to join our fast-paced service department. As a key member of our team, you’ll be the first point of contact for our valued service customers—helping to ensure every visit starts with a great experience. What you need to possess: A positive friendly attitude, attention to detail, great phone skills, solid computer skills. Automotive experience is a plus!

About the Role: 

As our Service BDC Agent you will join our team to perform these daily duties:

*handle inbound service calls

*schedule appointments

*provide professional communication that sets the tone for our high standard of care.

*You’ll ensure “Business Development” is a key component of everything you do.-reach out to current and potential customers. We need to GROW!

*Make outbound calls for appointment reminders

*Maintenance follow-ups, and customer satisfaction.

*Coordinate with service advisors and technicians to optimize workflow and accuracy.

*Maintain accurate records using our CRM and scheduling tools. 

*Support our team in delivering a seamless and premium customer experience. 

*Reach out to customers to introduce them to Sheehan Buick GMC.  You’ll be a key player in growing our customer base.

  Ideal Candidate:  

Prior experience in a BDC, call center, or customer service role (automotive preferred).  Strong phone communication and active listening skills.  Comfortable with technology, CRM systems, and scheduling platforms Organized, efficient, and capable of multitasking in a high-volume environment.  A team player with a positive, proactive attitude.  

What We Offer:

Competitive hourly pay with performance-based incentives.  Comprehensive benefits package (medical, dental, vision, 401(k)).  Supportive team atmosphere and professional development opportunities. A stable, respected dealership with decades of customer trust.  Room to grow within the Sheehan Buick GMC family.

 Ready to be the voice of excellent service? Apply today and start your career with Sheehan Buick GMC—where Sheehan’s Believin’

Apply