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Bank Desk Jobs in Raleigh, NC (NOW HIRING)

21c Museum Hotels

Overnight Front Desk Agent

Durham, NC

$13.75 - $17.50/hr

Balance and close all bank ticket codes. * Run the night audit final after ensuring all revenues are in balance nightly. * Perform the duties of a Front Desk Agent/Bellman, including check-ins and ...

Ambulatory Surgery Center

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Make bank deposits as required * Maintain strict adherence to the center's policies and procedures ...

Ambulatory Surgery Center

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

Front Desk Receptionist Wake Endoscopy | Raleigh, NC Wake Endoscopy is seeking a detail-oriented ... Make bank deposits as required * Maintain strict adherence to the center's policies and procedures ...

AccorHotel

Overnight Front Desk Agent

Durham, NC

$13.75 - $17.50/hr

Balance and close all bank ticket codes. * Run the night audit final after ensuring all revenues are in balance nightly. * Perform the duties of a Front Desk Agent/Bellman, including check-ins and ...

AccorHotel

Overnight Front Desk Agent

Durham, NC · On-site

$13.75 - $17.50/hr

Balance and close all bank ticket codes. * Run the night audit final after ensuring all revenues are in balance nightly. * Perform the duties of a Front Desk Agent/Bellman, including check-ins and ...

AccorHotel

Overnight Front Desk Agent

Durham, NC · On-site

$13 - $16.25/hr

Balance and close all bank ticket codes. * Run the night audit final after ensuring all revenues are in balance nightly. * Perform the duties of a Front Desk Agent/Bellman, including check-ins and ...

Sage Hospitality Group

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Sage Hospitality

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Sage Hospitality

Front Desk Agent

Raleigh, NC · On-site

$17.50 - $18.50/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Sage Hospitality

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Sage Hospitality

Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous ...

Driftwood Hospitality Management

Front Desk Agent

Durham, NC · On-site

$13 - $16.25/hr

Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers ... Assists other Front Desk Personnel when need. * Perform any related duties as requested by ...

21c Museum Hotel Durham

Overnight Front Desk Agent

Durham, NC · On-site

$13.50 - $18/hr

Balance and close all bank ticket codes. * Run the night audit final after ensuring all revenues are in balance nightly. * Perform the duties of a Front Desk Agent/Bellman, including check-ins and ...

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All JobsBank Desk JobsBank Desk Jobs in Raleigh, NC

Bank Desk information

See Raleigh, NC salary details

$12

$22

$32

How much do bank desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for bank desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a bank desk?

Bank Desk jobs refer to positions within a bank where employees interact directly with customers, either at the front desk, customer service counters, or through support roles. These roles typically involve handling account inquiries, processing transactions, assisting with financial products, and providing information about banking services. Bank Desk staff play a crucial role in ensuring smooth daily operations and maintaining customer satisfaction. They need strong communication skills, attention to detail, and a good understanding of banking regulations and procedures.

What are the key skills and qualifications needed to thrive as a bank desk officer?

To thrive as a Bank Desk Officer, you need strong numerical aptitude, attention to detail, and a foundational understanding of banking operations, usually supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and compliance protocols is essential. Excellent customer service, problem-solving abilities, and effective communication are standout soft skills in this role. These skills ensure accurate transaction handling, regulatory compliance, and a positive client experience within the bank.

What are the typical interactions between a bank desk officer and other departments within a bank?

Bank Desk officers frequently collaborate with multiple departments such as loan processing, compliance, and customer service to ensure seamless banking operations. They often serve as a liaison, relaying customer requests or issues to the appropriate teams and coordinating solutions efficiently. This cross-functional interaction helps them develop a well-rounded understanding of banking operations and can open up opportunities for advancement into specialized or supervisory roles. Building strong communication skills and professional relationships is key to success in this role.

What is the difference between Bank Desk vs Bank Teller?

AspectBank DeskBank Teller
Primary RoleHandling complex client transactions, providing financial advice, managing accountsProcessing deposits, withdrawals, and basic customer inquiries
Required CredentialsTypically requires banking experience, knowledge of financial products, sometimes certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, often behind a desk, dealing with clients directly or over the phoneBranch counters, face-to-face customer service
Employer & Industry UsageCommercial banks, investment banks, financial institutionsRetail banking branches, community banks

The main difference between a Bank Desk and a Bank Teller lies in their responsibilities and required experience. Bank Desks handle more complex financial transactions and advisory roles, often requiring prior banking experience or certifications. Bank Tellers focus on routine cash transactions and basic customer service. Both roles are essential in banking but serve different functions within the financial industry.

What is the lowest position in a bank desk?

The lowest position on a bank desk is typically an entry-level role such as a teller or a clerk, responsible for basic customer service and transaction processing. These roles often require minimal experience and serve as a starting point for career advancement within banking operations.

What are popular job titles related to Bank Desk jobs in Raleigh, NC?

For Bank Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Bank Desk jobs in Raleigh, NC look for?

The top searched job categories for Bank Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Bank Desk jobs?

Cities near Raleigh, NC with the most Bank Desk job openings:

Bank Desk jobs near you
Infographic showing various Bank Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Overnight Front Desk Agent

21c Museum Hotels

Durham, NC

$13.75 - $17.50/hr

Full-time

Re-posted 4 days ago

Job description

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: Night Manager/Front Office Manager 

General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud. 

Job Responsibilities 

  • Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. 

  • Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. 

  • Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing. 

  • Prepare and input statistics and income journal sheets to prepare daily reports. 

  • Balance and close all bank ticket codes. 

  • Run the night audit final after ensuring all revenues are in balance nightly. 

  • Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs. 

  • Compile guest email addresses for comment cards and our market research company. 

  • Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees. 

  • Basic supervision of 3rd shift staff, including contracted security. 

  • Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director. 

  • Other duties as assigned by your supervisor or manager. 

Qualifications

  • Accounting background preferred but not required. 

  • Ability to operate a personal computer, cash register, and calculator. 

  • Ability to compile facts and figures. 

  • Telephone and guest relations etiquette and skills. 

  • Moderate hearing is required to communicate with guests. 

  • Excellent vision is required for viewing computer screens. 

  • Excellent speech communication skills are required to communicate with guests over the telephone. 

  • Excellent comprehension and literacy are required for reading daily reports, numbers, etc. 

  • Ability to lift files/papers to 5 lbs. 50% of time.  May lift luggage to 50 lbs. 

  • Mobility - the ability to move between the front desk, PBX accounting, and various other areas in the hotel 15-20% of the time. 

  • No continuous standing, climbing, or driving is required. 

  • Personal computer, telephone, cash register, calculator - approximately 90-95% of the time. 

  • Must pass a background check. 

  • High school education or equivalent experience. 


Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm