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Bdc Agent Jobs (NOW HIRING)

Crossroads Chevrolet

BDC Agent

Mount Hope, WV

$13 - $17.25/hr

BDC Agent (Business Development Center) Company: Crossroads Chevrolet Location: Beckley, WV About the Role Crossroads Chevrolet is looking for a motivated and driven BDC Agent to join our growing ...

Crossroads Chevrolet

BDC Agent

Mount Hope, WV · On-site

$13 - $17.25/hr

BDC Agent (Business Development Center) Company: Crossroads Chevrolet Location: Beckley, WV About the Role Crossroads Chevrolet is looking for a motivated and driven BDC Agent to join our growing ...

Crossroads Chevrolet

BDC Agent

Mount Hope, WV

$13 - $17.25/hr

BDC Agent (Business Development Center) Company: Crossroads Chevrolet Location: Beckley, WV About the Role Crossroads Chevrolet is looking for a motivated and driven BDC Agent to join our growing ...

Crossroads Chevrolet

BDC Agent

Mount Hope, WV

$13 - $17.25/hr

BDC Agent (Business Development Center) Company: Crossroads Chevrolet Location: Beckley, WV About the Role Crossroads Chevrolet is looking for a motivated and driven BDC Agent to join our growing ...

Crossroads Chevrolet

BDC Agent

Mount Hope, WV

$13 - $17.25/hr

BDC Agent (Business Development Center) Company: Crossroads Chevrolet Location: Beckley, WV About the Role Crossroads Chevrolet is looking for a motivated and driven BDC Agent to join our growing ...

Bravo Cadillac

BDC Agent

El Paso, TX

BDC Agent (Business Development Center Agent)** ** ** We are seeking a motivated and customer-focused BDC Agent to join our dynamic team. As a BDC Agent, you will play a crucial role in bridging the ...

REGAL AUTOMOTIVE GROUP INC

BDC Agent

Lakeland, FL · On-site

$14 - $18.50/hr

As a Sales BDC Agent, you will serve as the vital link between potential customers and our multi-brand dealership's sales team. Your primary responsibility is to handle inbound and outbound ...

Calavan CDJR West

Service BDC Agent

Lithia Springs, GA

$13.75 - $18.50/hr

Calavan CDJR is now hiring a Service BDC Agent Do you enjoy helping people and providing exceptional customer service? Are you organized, detail-oriented, and comfortable working in a fast-paced ...

REGAL AUTOMOTIVE GROUP INC

BDC Agent

Lakeland, FL

$14 - $18.50/hr

As a Sales BDC Agent, you will serve as the vital link between potential customers and our multi-brand dealership's sales team. Your primary responsibility is to handle inbound and outbound ...

Central BDC Enterprises LLC

Outbound BDC Agent

Monroe, NC · On-site

$14.25 - $19/hr

We're looking for an energetic, customer-focused Outbound BDC Agent who enjoys connecting with people, creating opportunities, and delivering a positive experience with every interaction. If you're ...

Performance Columbus

Automotive Service BDC Agent

Columbus, OH · On-site

$14 - $18.75/hr

As our sociable and helpful Service BDC Agent , you will identify and secure new leads while also maintaining positive and collaborative relationships with existing customers. In this role, you will ...

Ed Voyles Automotive Group

BDC Agent

Smyrna, GA · On-site

Business Development Center (BDC) Agent We are seeking a highly driven, performance-focused BDC Agent who thrives in a fast-paced call center environment and is motivated by measurable results. This ...

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH · On-site

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and scheduling appointments for interested individuals at Mark Sweeney Buick GMC in Cincinnati, OH.

Mark Sweeney Buick GMC

BDC Agent

Cincinnati, OH

$14.50 - $19.25/hr

The BDC Agent plays a vital role in interacting with customers, providing information, and scheduling appointments for interested individuals at Mark Sweeney Buick GMC in Cincinnati, OH.

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All JobsBdc Agent Jobs

BDC Agent information

See salary details

$11

$23

$44

How much do bdc agent jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for bdc agent in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.04 per hour, depending on experience, location, and employer.

What jobs in the US pay $300,000 a year?

For a BDC (Business Development Center) agent, earning $300,000 annually is uncommon, as this role typically offers lower base salaries with commissions or bonuses. High earnings in related sales or management positions within automotive or sales industries can reach or exceed this level, especially with experience, performance incentives, and advanced skills. Most roles paying $300,000 or more generally require specialized expertise, leadership, or ownership in high-revenue fields.

What does a BDC agent do?

A BDC (Business Development Center) agent is responsible for handling customer inquiries, scheduling appointments, and following up with potential clients primarily through phone, email, or online communication. They support the sales team by generating leads, qualifying prospects, and maintaining customer relationships using CRM tools. Strong communication skills and familiarity with automotive or sales processes are often required.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How does a BDC Agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC Agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

How many calls should a Bdc agent make?

A BDC (Business Development Center) agent typically makes between 50 to 100 calls per day, depending on the dealership's size and goals. Effective call volume combined with good communication skills helps generate leads and appointments efficiently.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Compensation structures can vary by dealership or company, and some roles may include incentives for meeting sales or customer engagement targets.

What are BDC Agents?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.
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BDC Agent jobs near you
Infographic showing various Bdc Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,891 per year, or $23.5 per hour.

BDC Agent

Crossroads Chevrolet

Mount Hope, WV

$13 - $17.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

Job Title: BDC Agent (Business Development Center)
Company: Crossroads Chevrolet
Location: Beckley, WV

About the Role
Crossroads Chevrolet is looking for a motivated and driven BDC Agent to join our growing team. This is a great opportunity for someone with a strong work ethic who wants to build a long-term career in the automotive industry. If you are energetic, organized, and thrive in a fast-paced environment, we want to meet you.

Our BDC team is the first point of contact for many of our customers, so professionalism, communication skills, and a commitment to excellent service are critical.

What You’ll Do

  • Respond to inbound internet and phone inquiries from customers

  • Schedule appointments for the sales and service departments

  • Follow up with leads and maintain consistent communication with potential customers

  • Confirm upcoming appointments and maintain accurate records in the CRM

  • Work closely with the sales team to ensure a smooth customer experience

  • Maintain a high level of professionalism and customer satisfaction

What We’re Looking For

  • Strong work ethic and a desire to grow within the automotive industry

  • Excellent communication skills (phone, text, and email)

  • Positive attitude and team-first mindset

  • Organized and detail-oriented

  • Comfortable using computers and CRM systems

  • Previous BDC, call center, or customer service experience is a plus but not required

What We Offer

  • Competitive pay plan

  • Opportunity for advancement within the dealership

  • Supportive team environment

  • Training and development to help you succeed

  • Health, Dental, Vision Insurance
  • 401k with match

If you're looking for a place where your effort is rewarded and your career can grow, Crossroads Chevrolet is the place for you.

Apply