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Azure Support Jobs in Raleigh, NC (NOW HIRING)

Qualys

Technical Support Engineer

Raleigh, NC

Knowledge of Cloud Platforms AWS, Azure, and GCP user management Experienced with packet capture review and diagnosis. Previous API support and Regex knowledge. Scripting experience (Bash, Python ...

Novanta Inc.

IT Operations Support

Apex, NC · On-site

$16.50 - $22.50/hr

Basic understanding of networking technologies • Experience with InTune/Mobile BYOD administration • Familiarity with Azure in a hybrid environment • Supporting an Engineering organization ...

NetApp

Support Account Manager

Morrisville, NC · On-site

Current cloud certification(s) with Microsoft Azure and/or AWS. Demonstrated capability and commitment to obtain NetApp Certified Technical Support Professional (NCTSP) or higher NetApp certification ...

Mercalis

Systems Engineer

Morrisville, NC · Hybrid

Deploy, configure, and support Azure services (compute, storage, networking) * Cloud Native services * Support hybrid identity integrations between on-prem AD and Entra ID * IaaS: Virtual Machines ...

Mercalis

Systems Engineer

Morrisville, NC · Hybrid

Deploy, configure, and support Azure services (compute, storage, networking) * Cloud Native services * Support hybrid identity integrations between on-prem AD and Entra ID * IaaS: Virtual Machines ...

Mercalis

Systems Engineer

Morrisville, NC · Hybrid

Deploy, configure, and support Azure services (compute, storage, networking) * Cloud Native services * Support hybrid identity integrations between on-prem AD and Entra ID * IaaS: Virtual Machines ...

GEI Consultants

AI Engineer

Cary, NC

$110K - $150K/yr

Maintain and optimize Power BI dashboards that support AI-enabled workflows and insights ... Familiarity with Azure AI library APIs, including GPT, Codex, and DALL · E, and other frameworks ...

GEI Consultants

AI Engineer

Cary, NC · On-site

Maintain and optimize Power BI dashboards that support AI-enabled workflows and insights ... Familiarity with Azure AI library APIs, including GPT, Codex, and DALL • E, and other frameworks ...

Novanta, Inc.

IT Operations Support

Apex, NC · On-site

$16.50 - $22.50/hr

Familiarity with Azure in a hybrid environment * Supporting an Engineering organization running SolidWorks * Experience in a manufacturing environment * Experience using SQL Server * A minimum of 8 ...

GEI Consultants

Data Engineer

Cary, NC

$90K - $150K/yr

Familiarity with Azure AI Search, Cosmos DB, or similar services used to support AI retrieval and storage patterns. * Experience building and managing ETL/ELT pipelines with structured, semi ...

Novanta

IT Operations Support

Apex, NC

$16.50 - $22.50/hr

Familiarity with Azure in a hybrid environment * Supporting an Engineering organization running SolidWorks * Experience in a manufacturing environment * Experience using SQL Server * A minimum of 8 ...

New

GEI Consultants

Data Engineer

Cary, NC · On-site

$106K - $127K/yr

Familiarity with Azure AI Search, Cosmos DB, or similar services used to support AI retrieval and storage patterns. * Experience building and managing ETL/ELT pipelines with structured, semi ...

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All JobsAzure Support JobsAzure Support Jobs in Raleigh, NC

Azure Support information

See Raleigh, NC salary details

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How much do azure support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for azure support in Raleigh, NC is $56.77, according to ZipRecruiter salary data. Most workers in this role earn between $51.39 and $63.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Azure Support position, and why are they important?

To thrive as an Azure Support professional, you need a solid understanding of Microsoft Azure services, cloud troubleshooting, and general IT fundamentals, often supported by a relevant degree or equivalent experience. Familiarity with Azure Portal, PowerShell, Azure CLI, and certifications such as Microsoft Certified: Azure Fundamentals or Azure Administrator is highly valued. Strong problem-solving abilities, effective communication, and a customer-centric mindset are important soft skills in this role. These capabilities ensure that technical issues are swiftly diagnosed and resolved, maintaining high levels of client satisfaction and system reliability.

What is an Azure Support job?

An Azure Support job involves assisting customers with troubleshooting, configuration, and optimization of Microsoft Azure services. Professionals in this role diagnose technical issues, provide guidance on best practices, and help businesses ensure their cloud infrastructure runs smoothly. They may also work closely with engineering teams to escalate complex problems and contribute to knowledge base documentation. Strong problem-solving skills and knowledge of Azure services are essential for success in this role.

What are some typical challenges faced by Azure Support professionals, and how are they addressed?

Azure Support professionals often encounter challenges such as diagnosing complex, multi-tenant cloud issues, managing service outages, and staying current with Azure's rapidly evolving features and services. To handle these scenarios, they rely on technical documentation, internal knowledge bases, and collaboration with senior engineers or product teams. Continuous learning and regular training are integral to staying effective in the role. Teamwork and clear communication help ensure that issues are addressed promptly and that knowledge is shared to improve overall support quality.

What are popular job titles related to Azure Support jobs in Raleigh, NC? For Azure Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Azure Support jobs in Raleigh, NC look for? The top searched job categories for Azure Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Azure Support jobs? Cities near Raleigh, NC with the most Azure Support job openings:
Azure Support jobs near you
Infographic showing various Azure Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 4% As Needed, 58% Full Time, 19% Part Time, and 19% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $118,085 per year, or $56.8 per hour.
Technical Support Engineer

Technical Support Engineer

Qualys

Raleigh, NC

Full-time

Posted 21 days ago

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Technical Support Engineer ( Bilingual : English / Spanish )

The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment. The Technical Support Engineer (TSE) works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transactions. The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, that addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role. The TSE will provide support via phone, email, and WebEx focused on the Qualys Cloud Agent used in conjunction with the Qualys Services.

We are looking for passionate, self-motivated technical individuals that have the desire and capability to think outside the box to solve complex problems. The Technical Support Engineer acts as the main point of contact regarding technical issues and will work directly with Development and QA teams to facilitate resolution. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is technically motivated.
Qualifications
The ideal candidate will have strong hands-on networking knowledge and have at least 1-2 years of previous experience in a technical support role and must be able to adapt quickly to any technical challenge. You must have a strong Windows foundation and/or solid Linux/Unix experience in an enterprise environment. Candidate must be passionate about security, and individuals with CISSP/CEH or equivalent are preferred. The applicant will have a deep understanding of network services, and how they work from a protocol/configuration level.
Required:
1-2 years of experience in a technical support role.
Unix/Linux experience in an enterprise environment.
In-depth TCP/IP understanding.
LAN/WAN infrastructures.
Common OS services(IIS, BIND, Apache, AD, WINS, Samba, SSH).
Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
Windows Active Directory authentication and security.
Knowledge of Samba/Active Directory integration
CIFS, DNS, ACL, server/client configuration.
Outstanding troubleshooting and analytical skills.
Excellent written and verbal communication skills.
Splunk usage including but not limited to log queries and report/dashboard generation
Bachelor of Science, preferably with a major in Computer Science or equivalent experience

Fluent in both English and Spanish (written and verbal) to effectively support our customers

Preferred:
Knowledge of Cloud Platforms AWS, Azure, and GCP user management
Experienced with packet capture review and diagnosis.
Previous API support and Regex knowledge.
Scripting experience (Bash, Python)
Knowledge of major web server software (IIS, Apache, WebSphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
Oracle and Microsoft SQL knowledge highly desirable.
CCNA, MCSE, CISSP, CompTIA Security , and CEH highly desirable.
Experience with Customer Support and Development Tools (Salesforce, Jira, etc.)

Qualys is an Equal Opportunity Employer, please see our EEO policy.

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