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Automotive Service Writer Jobs in Delaware (NOW HIRING)

Jiffy Lube

Automotive Service Advisor

Lewes, DE · On-site

$21 - $41/hr

We are looking for people who can provide exceptional customer service and bring automotive knowledge to the role. Full-Time Perks: * Medical, Dental, and Vision Insurance * Paid PTO (personal time ...

Jiffy Lube

Automotive Service Advisor

Lewes, DE

$21 - $41/hr

We are looking for people who can provide exceptional customer service and bring automotive knowledge to the role. Full-Time Perks: * Medical, Dental, and Vision Insurance * Paid PTO (personal time ...

Carman Ford

Automotive Service Advisor

New Castle, DE · On-site

Carman Ford Lincoln in New Castle, DE is looking to add an Automotive Service Advisor to our staff. Family owned and operated for 50+years, we are looking to add another member to our family! The ...

Carman Ford

Automotive Service Advisor

New Castle, DE · On-site

Carman Ford Lincoln in New Castle, DE is looking to add an Automotive Service Advisor to our staff. Family owned and operated for 50+years, we are looking to add another member to our family! The ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Delaware

Automotive Service Writer information

See Delaware salary details

$12

$24

$40

How much do automotive service writer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for automotive service writer in Delaware is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.89 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

Can you be an automotive service writer with no experience?

Yes, entry-level automotive service writer positions often do not require prior experience, as employers typically provide on-the-job training. Strong communication skills and a basic understanding of automotive systems can help candidates succeed, and some may pursue certifications like ASE to improve their prospects.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
More about Automotive Service Writer jobs
What are popular job titles related to Automotive Service Writer jobs in Delaware? For Automotive Service Writer jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Automotive Service Writer jobs in Delaware look for? The top searched job categories for Automotive Service Writer jobs in Delaware are:
What are popular job titles related to Automotive Service Writer jobs in DE? For Automotive Service Writer jobs in DE, the most frequently searched job titles are:
Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,257 per year, or $24.2 per hour.

Automotive Service Manager - New Castle Acura

HERTRICH Family of Automobile Dealerships

New Castle, DE • On-site

Full-time

Dental, Vision, Life, PTO

Posted 6 days ago

Hertrich rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

79th of 151 rated car dealerships

Job description

Automotive Service Manager Full-Time | Hertrich Family of DealershipsLead with Purpose. Grow with a Respected Automotive Group.The Hertrich Family of Dealerships is seeking an experienced Automotive Service Manager to join our expanding Fixed Operations leadership team.This opportunity is ideal for a proven service leader who wants long-term growth, strong support, and the ability to make a real impact within a high-performing dealership organization.Why Choose Hertrich?Family-owned, Top 100 Ward dealership groupServing customers for three generations24 dealerships | 18 automotive brands | 15 collision centersExpanding Fixed Operations leadership teamHands-on executive support and ongoing developmentPerformance-driven culture built on accountability and excellenceStrong community involvement supporting 90+ organizationsThe Opportunity:As an Automotive Service Manager, you'll lead daily service operations while developing and coaching a high-performing team in a collaborative, fast-paced environment focused on continuous improvement. You'll have the tools and leadership support needed to drive results.What We Offer:Highly competitive compensation with performance bonus potentialMedical, Dental, Vision & Life InsuranceShort- and Long-Term Disability coveragePaid vacation, holidays, personal and sick days401(k) with employer matchEmployee vehicle purchase discountsLong-term career growth within a regional dealership networkWhat We're Looking For:2–3 years of successful Automotive Service Management experienceStrong leadership, communication, and problem-solving skillsProven ability to drive customer satisfaction and team performanceSolid understanding of dealership operations (DealerTrack experience preferred)Strong organizational and time-management skillsHigh School Diploma or GED required (college preferred)Flexible availability to support service operationsAbout HertrichAt Hertrich, we invest in our leaders and promote from within. We believe integrity, accountability, and continuous improvement are the foundation of long-term success.Apply today and take the next step in your Service Management career.Hertrich Family of Dealerships is an Equal Opportunity Employer and a drug-free workplace committed to building a diverse and inclusive workforce  
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