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Automotive Service Writer Jobs in Delaware (NOW HIRING)

Walmart

Auto Care Center Service Writer

Camden, DE · On-site

$15 - $28/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Meineke

Experienced Automotive Service Advisor

Lewes, DE · On-site

$55K - $62K/yr

Competency in writing and communicating repair orders between customers and employees * Manage a team of automotive service professionals to ensure a high level of employee morale and customer ...

AAA Mid Atlantic

Automotive Service Advisor

Dover, DE

$20.45/hr

Automotive Service Advisor - Hiring Now | AAA Club Alliance Drive Your Career Forward with AAA Club Alliance! Are you a customer-focused professional with a passion for the automotive industry? AAA ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Delaware

Automotive Service Writer information

See Delaware salary details

$12

$24

$40

How much do automotive service writer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for automotive service writer in Delaware is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.89 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

Can you be an automotive service writer with no experience?

Yes, entry-level automotive service writer positions often do not require prior experience, as employers typically provide on-the-job training. Strong communication skills and a basic understanding of automotive systems can help candidates succeed, and some may pursue certifications like ASE to improve their prospects.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
More about Automotive Service Writer jobs
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What are popular job titles related to Automotive Service Writer jobs in DE? For Automotive Service Writer jobs in DE, the most frequently searched job titles are:
Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,257 per year, or $24.2 per hour.

Automotive Service Technician

Preston Automotive Group

Wilmington, DE • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Job Type
Full-time
Description
As an Automotive Service Technician, you will play a crucial role in diagnosing, repairing, and maintaining various makes and models of vehicles. Your expertise and attention to detail will contribute to our customers' satisfaction and the overall success of our service center.
Benefits
  • Competitive compensation package.
  • Opportunities for career advancement and professional growth.
  • Supportive and collaborative work environment.
  • Ongoing training and development opportunities.
  • Access to state-of-the-art equipment and tools.
  • Medical, dental, and vision insurance.
  • 401(K) retirement plan which includes a company match.
  • A generous PTO program that includes a paid day off for your birthday!
  • Employee discounts on vehicle purchases and services.
  • 5-day work week.

Responsibilities
  • First and foremost, follow the Preston Automotive Group's Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community.
  • Perform routine maintenance tasks, including oil changes, tire rotations, and filter replacements.
  • Diagnose and troubleshoot vehicle issues using state-of-the-art diagnostic equipment.
  • Conduct thorough inspections to identify potential problems and recommending appropriate repair solutions.
  • Complete repairs efficiently and accurately, adhering to manufacturer specifications and safety guidelines.
  • Provide exceptional customer service by addressing customer concerns, explaining repair procedures, and offering maintenance recommendations.
  • Keep detailed records of all services performed and parts used.
  • Stay up to date with the latest automotive technologies and industry advancements through continuous learning and professional development.

Requirements
Qualifications
  • Completion of a recognized Automotive Service Technician program or relevant certification.
  • Proven experience as an Automotive Service Technician, demonstrating proficiency in diagnosing and repairing various vehicle systems.
  • Strong knowledge of automotive mechanical and electrical systems.
  • Familiarity with computerized diagnostic equipment and software.
  • Excellent problem-solving skills and the ability to work efficiently under pressure.
  • Exceptional attention to detail and a commitment to delivering high-quality work.
  • Excellent communication and customer service skills.
  • Valid driver's license with an acceptable driving record.
  • High school diploma or equivalent.

About Us
The Preston Automotive Group has been selling and servicing vehicles across Delmarva since 1975. Our group has grown to 11 different brands in 15 cities. From Baltimore, MD to Keller, VA to Aberdeen, MD we have opportunities across all departments as we continue to grow our group! We are proud of our family-oriented culture, and we are active members in the communities we serve. We believe that what truly separates us from other employers is our commitment to grow our employees. We are proud to consistently promote from within and offer a variety of leadership trainings to help our employees succeed.
Work Environment & Physical Demands
Duties are performed on the dealership premises, both indoors and outdoors and on customer test drives. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit. The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.
Preston Automotive Group is an equal opportunity employer. We are a drug free workplace, and all offers of employment are contingent upon passing a background screening which includes criminal background check, review of motor vehicle records, verification of SSN & passing a drug screening at an approved testing facility.

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