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Automotive Service Writer Jobs in Delaware (NOW HIRING)

OURISMAN AUTOMOTIVE

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Automotive Service Writer

Newark, DE · On-site

$5.0K - $11K/mo

Automotive Service Writer | Ourisman Tri-State Subaru * $5,000-$12,000 Earning Monthly Potential Are you an experienced Service Advisor looking to take your career to the next level? Ourisman Tri ...

Fox Run Automotive

Auto Service Writer

Bear, DE · On-site

$45K - $100K/yr

Fox Run Automotive is seeking a full-time Auto Repair Service Advisor in Bear, DE, to join our team ... As an Auto Service Writer, you will greet customers with a friendly smile and discuss the services ...

Atlantic Tractor LLC

Service Writer

Clayton, DE · On-site

$20 - $24/hr

Clayton, Delaware Service Writer Purpose: Assists the Service Manager in maintaining accurate and timely reports and records related to the daily operations of the service department within the ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Delaware

Automotive Service Writer information

See Delaware salary details

$12

$24

$40

How much do automotive service writer jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for automotive service writer in Delaware is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.89 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

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The top searched job categories for Automotive Service Writer jobs in Delaware are:

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Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Delaware as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,257 per year, or $24.2 per hour.

Automotive Service Writer

OURISMAN AUTOMOTIVE

Newark, DE • On-site

$5.0K - $11K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 7 days ago. Applications are no longer accepted.

Ourisman Automotive Group rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

149th of 155 rated car dealerships

Job description

Automotive Service Writer | Ourisman Tri-State Subaru

  • $5,000–$12,000 Earning Monthly Potential


Are you an experienced Service Advisor looking to take your career to the next level?

Ourisman Tri-State Subaru is looking for a motivated and customer-focused Automotive Service Writer to join our growing service team. We are a busy, fast-paced dealership with a reputation for delivering exceptional customer service. If you thrive in a high-volume environment and enjoy helping customers while maximizing your earning potential, we want to hear from you.


Why Join Ourisman Tri-State Subaru?

  • ✅ Consistently busy service department—we have the work
  • ✅ Competitive pay plan with uncapped earning potential ($65,000–$150,000)
  • ✅ Full benefits package
  • ✅ Supportive team environment with advancement opportunities
  • ✅ Relocation candidates are encouraged to apply


Responsibilities

  • Manage the service drive and deliver an exceptional customer experience
  • Communicate repair recommendations, timelines, and costs
  • Present maintenance and repair services
  • Maintain high CSI scores
  • Process warranty claims and service documentation
  • Build lasting customer relationships


What We're Looking For

  • Previous dealership Service Advisor/Writer experience preferred
  • Excellent communication and customer service skills
  • Strong organizational and multitasking abilities
  • Proven sales and CSI performance
  • Valid driver's license with a clean driving record


Our Hiring Process

Submit your resume to be considered. Qualified candidates will receive a strictly confidential one-way video interview through StaffYourDealer that can be completed anytime from a phone, tablet, or computer. Your interview is reviewed personally by the Ourisman Tri-State Subaru hiring team—not by AI or automated screening software. Most interviews take less than 10 minutes and remain completely confidential.

Company Description

Automotive Sales and Service

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