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Automotive Service Writer Jobs in Delaware (NOW HIRING)

Fox Run Automotive

Auto Service Writer

Bear, DE · On-site

$45K - $100K/yr

Fox Run Automotive is seeking a full-time Auto Repair Service Advisor in Bear, DE, to join our team ... YOUR NEW ROLE AS AN AUTO SERVICE WRITER You will typically work Monday through Friday, from 8:00 AM ...

THERMO KING

Service Writer, TK

Delmar, DE · On-site

$18 - $25/hr

Service Writer (Advisor) Position Duties & Responsibilities: * Position is responsible for customer communication and interaction, technician coordination, and billing administration. * Answer ...

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All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Delaware

Automotive Service Writer information

See Delaware salary details

$12

$24

$40

How much do automotive service writer jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for automotive service writer in Delaware is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.89 per hour, depending on experience, location, and employer.

What are Automotive Service Writers?

Automotive Service Writers, also known as service advisors, act as the liaison between customers and the automotive repair shop. They are responsible for listening to customer concerns about their vehicles, communicating those concerns to mechanics, estimating repair costs, and explaining recommended services to customers. Service Writers ensure that customers receive accurate information, schedule repair appointments, and help maintain customer satisfaction throughout the repair process.

What Is an Automotive Service Writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an Automotive Service Writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

How much do Walmart auto service writers make?

Walmart auto service writers typically earn an average hourly wage of around $12 to $20, depending on experience and location. They often work in a retail environment with flexible schedules and may need basic automotive knowledge and customer service skills.

How to become a service writer for a dealership?

To become a service writer for a dealership, candidates typically need strong communication skills, basic automotive knowledge, and customer service experience. Many employers prefer candidates with a high school diploma or equivalent, and some may require familiarity with dealership management software. Gaining experience in automotive service or sales can improve job prospects.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

What does an automotive service writer do?

An automotive service writer acts as a liaison between customers and the service department, documenting vehicle issues, explaining repair options, and preparing work orders. They often use dealership management software and need good communication skills to ensure customer satisfaction and accurate service delivery.

How much do car writers make?

Automotive service writers typically earn between $30,000 and $60,000 annually, with the average around $45,000. Earnings can vary based on experience, location, and the dealership or repair shop size, and often include commissions or bonuses for upselling services.

What are the key skills and qualifications needed to thrive as an Automotive Service Writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.
More about Automotive Service Writer jobs
What are popular job titles related to Automotive Service Writer jobs in Delaware? For Automotive Service Writer jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Automotive Service Writer jobs in Delaware look for? The top searched job categories for Automotive Service Writer jobs in Delaware are:
What are popular job titles related to Automotive Service Writer jobs in DE? For Automotive Service Writer jobs in DE, the most frequently searched job titles are:
Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Delaware as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,257 per year, or $24.2 per hour.

Auto Service Writer

Fox Run Automotive

Bear, DE • On-site

$45K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

Are you an outgoing people person with a knack for sales and a passion for helping others? Fox Run Automotive is seeking a full-time Auto Repair Service Advisor in Bear, DE, to join our team.


GREAT PAY

You will earn $45,000 – $100,000 per year (depending on experience and sales ability).


EXCELLENT BENEFITS

  • Health benefits
  • 401(k)
  • Access to state-of-the-art equipment
  • 5-day workweek with no weekend or late hours
  • Paid vacations
  • Paid holidays
  • Paid training opportunities

INTRIGUED?

Keep reading! This could be the perfect opportunity for you.


YOUR NEW ROLE AS AN AUTO SERVICE WRITER

You will typically work Monday through Friday, from 8:00 AM to 5:00 PM. No weekends or late hours are required, ensuring a healthy work-life balance.


As an Auto Service Writer, you will greet customers with a friendly smile and discuss the services they need or the car problems they are experiencing. You will communicate these details to the automotive service team, get estimates on repair times, and schedule appointments to keep the team running smoothly and efficiently. Throughout the day, you will coordinate appointments so the team stays busy without being overwhelmed. Once cars are serviced, you will contact customers about completed work or any extra service needed, ensuring they are always informed. You will take pride in connecting customers with high-quality repairs and maintaining a positive, professional atmosphere from start to finish.


AUTO SERVICE WRITER REQUIREMENTS

  • 1+ year(s) of sales experience
  • Valid driver's license
  • Proficiency with computers and tablets
  • Knowledge about the automotive industry
  • Excellent communication and interpersonal skills
  • Strong organizational and detail-oriented abilities
  • Ability to prioritize multiple tasks
  • Patience, flexibility, and a desire to help others
  • Motivation to learn and improve skills

ABOUT OUR FAMILY

At Fox Run Automotive, we've been proudly keeping our community on the road since 1994, growing from a humble two-bay shop into a state-of-the-art twelve-bay facility that services all makes and models with confidence and care. As the only AAA‑certified repair facility in the Bear area and a four‑time #1 customer‑voted repair shop, our reputation is built on doing the job right the first time, whether it's routine maintenance or advanced computer and mechanical repairs, using top‑tier equipment and a highly skilled team. We believe exceptional service starts with exceptional people, which is why we invest in our employees through ongoing training, consistent schedules, great pay, and a healthy work‑life balance. Our supportive, team‑focused environment gives technicians and staff the opportunity to grow, thrive, and build long‑term careers. Join us and become part of a respected shop where your expertise is appreciated and your career can truly move forward!


Be our new Auto Service Writer! Fill out our quick, mobile-friendly application today. We look forward to meeting you!


Job Posted by ApplicantPro