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Automotive Service Writer Jobs in Alabama (NOW HIRING)

PS Logistics

Service Writer

Scottsboro, AL · On-site

A Service Writer must provide support to drivers, mechanics and office teams daily as outlined below. This position is in a repair shop environment. You will handle the organization of shop workflow ...

Midas

Automotive Service Advisor

Opelika, AL · On-site

Write up repair orders with clear and accurate documentation. * Explain Midas maintenance and ... Previous experience in automotive service writing or customer-facing automotive roles preferred.

EquipmentShare

Service Writer

Mobile, AL · On-site

We're hiring a Service Writer at our rental facility in Mobile, AL, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

EquipmentShare

Service Writer

Mobile, AL · On-site

We're hiring a Service Writer at our rental facility in Mobile, AL, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

Sons Auto Group

Ford Service Writer

Auburn, AL · On-site

SONS Fordis seeking an experienced automotive Service Advisor for our service departments. To be considered for this position, candidates must have previous Service Advisor experience in a dealership ...

ZT Auto

Service Writer

Florence, AL · On-site

Service Writer Key Responsibilities: Customer Interaction: * Greet customers promptly and courteously, understanding their vehicle service needs and concerns. * Accurately document customer ...

Sons Auto Group

Ford Service Writer

Auburn, AL · On-site

SONS Ford is seeking an experienced automotive Service Advisor for our service departments. To be considered for this position, candidates must have previous Service Advisor experience in a ...

Singing River CDJR

Service Writer

Florence, AL · On-site

Description Service Writer Key Responsibilities: Customer Interaction: * Greet customers promptly and courteously, understanding their vehicle service needs and concerns. * Accurately document ...

Mazzella Companies

Service Writer

Dolomite, AL · On-site

Description An industrial Service Writer (or Service Advisor) acts as the essential liaison between customers and technicians, scheduling repairs, creating detailed work orders, and managing ...

Camping World

Service Writer

Dothan, AL · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

ZT Automotive

Automotive Service Advisor

Tuscumbia, AL · On-site

Singing River Toyota is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in Toyota vehicles, we're ...

Camping World Holdings, Inc.

Service Writer

Dothan, AL · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

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Showing results 21-40

All JobsAutomotive Service Writer JobsAutomotive Service Writer Jobs in Alabama

Automotive Service Writer information

See Alabama salary details

$11

$21

$36

How much do automotive service writer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for automotive service writer in Alabama is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $26.15 per hour, depending on experience, location, and employer.

What is an automotive service writer?

As an automotive service writer, you work at a vehicle service center, and your primary responsibilities are to inspect customer vehicles, such as light trucks and cars, to determine their working condition and then calculate how much any necessary repairs would cost. Your job duties include talking to the customer to find out what needs to be repaired, conducting visual inspections of a vehicle’s engine and other systems, and writing a report of your findings to include a list of recommended services and repairs. You can also find automotive service writer jobs at government agencies and corporations that own large fleets of vehicles. Car dealerships with automotive service departments hire automotive service advisors as well.

How does an automotive service writer typically collaborate with technicians and customers during the repair process?

An Automotive Service Writer acts as the communication bridge between customers and technicians. They gather detailed information about vehicle issues from customers, relay this information clearly to technicians, and keep both parties updated throughout the repair process. Service Writers also review completed work with technicians to ensure accuracy before explaining repairs and associated costs to customers, ensuring transparency and customer satisfaction. Effective collaboration requires strong interpersonal skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an automotive service writer, and why are they important?

To thrive as an Automotive Service Writer, you need a solid understanding of automotive systems, strong customer service skills, and often a high school diploma or equivalent. Familiarity with shop management software, estimating tools, and basic computer systems is typically required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and collaborate effectively with technicians. These skills ensure smooth workflow, accurate service documentation, and high customer satisfaction in a fast-paced automotive environment.

What is the difference between Automotive Service Writer vs Automotive Service Advisor?

AspectAutomotive Service WriterAutomotive Service Advisor
CredentialsHigh school diploma; some certificationsHigh school diploma; certifications optional
Work EnvironmentDealerships, repair shopsDealerships, repair shops
Primary RoleWriting repair orders, communicating with customersDiagnosing vehicle issues, recommending repairs
Customer InteractionModerate; explains repairsHigh; discusses diagnostics and solutions

Automotive Service Writer and Automotive Service Advisor roles often overlap, focusing on customer communication and repair documentation. While both require strong communication skills and familiarity with automotive repairs, Service Writers primarily handle paperwork and customer service, whereas Service Advisors diagnose issues and recommend repairs. Understanding these distinctions helps in choosing the right career path or job search focus.

How do automotive service writers get paid?

Automotive service writers typically earn a combination of base salary and commissions or bonuses based on sales and service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on experience, location, and dealership policies.
More about Automotive Service Writer jobs

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For Automotive Service Writer jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Automotive Service Writer jobs in Alabama look for?

The top searched job categories for Automotive Service Writer jobs in Alabama are:

What cities in Alabama are hiring for Automotive Service Writer jobs?

Cities in Alabama with the most Automotive Service Writer job openings:

What are popular job titles related to Automotive Service Writer jobs in AL?

For Automotive Service Writer jobs in AL, the most frequently searched job titles are:

Automotive Service Writer jobs near you
Infographic showing various Automotive Service Writer job openings in Alabama as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,513 per year, or $21.9 per hour.

Service Writer

PS Logistics

Scottsboro, AL • On-site

Full-time

Re-posted 28 days ago

Job description

Company Description

DMT Trucking is a specialized flatbed operation, and part of the PS Logistics family of companies.

DMT currently runs over 350 trucks and almost 500 trailers from our five terminals in Birmingham, AL, Scottsboro, AL, Camden, AL, Starke, FL and Broken Bow, OK.. DMT Trucking provides safe and reliable transportation to customers across the eastern half of the United States, and is unique to any other PS Logistics owned company in that its fleet of over the road trailers is comprised of all 53-foot trailers.

Our mission at DMT Trucking is to operate our fleet safely and to take care of our employees and our customers. We use the following daily goals to stay focused on and achieve our mission:

  1. We will operate our fleet safely and protect those who are sharing the roadways with us.
  2. We will treat our employees fairly and with respect and provide them with the resources needed to be successful.
  3. We will provide our customers with a level of service that is worthy of recommendation.
Job Description

A Service Writer must provide support to drivers, mechanics and office teams daily as outlined below. This position is in a repair shop environment. You will handle the organization of shop workflow, writing up Work Orders, Purchase orders, overseeing a parts inventory, and providing end of month inventory counts. This is a seasonal paced work environment.

Qualified individuals will have a deep understanding of diesel engines, truck parts, DOT regulations, and heavy-duty repair processes. In this role, the ideal individual must have the ability to translate complex technical jargon into clear, understandable terms for the customer.
Software Proficiency:
 

Essential duties and responsibilities: 

  • Capacity to juggle multiple trucks, driver complaints, and technician questions simultaneously in a fast-paced, loud shop environment.
  • Write-up drivers repair needs 
  • Communicate with the Drivers and Driver Managers through the repair process
  • Advise customers of the required repair and cost estimates
  • Communicate through email, work order, and verbal explanation
  • Create, Detail, Close, and Review work orders
  • Communicate repair needs to obtain proper approval, for repairs, when needed
  • Manage inventory stock levels 
  • Core and part credit returns
  • Issue purchase orders
  • Work in unison with onsite repair providers to prioritize pressing repairs
  • Prepare warranty part returns and submissions back to manufacturer's
  • Driver support functions
  • EOM Inventory counts
Qualifications
  • Service Writer experience highly desired, but not required.
  • Communicate repair needs to obtain proper approval, for repairs, when needed.
  • Parts management experience.
  • High School Diploma (Required)

Software Proficiency:

  • Applicants must be proficient with Microsoft Office Suite including (MS Outlook, MS Excel, MS Word, MS Teams).
  • Experience using computerized fleet maintenance, invoicing, and scheduling systems.
  • A high aptitude in learning new software applications specific to our organization such as McLeod, etc. 

Must have good oral and written communication skills in order to effectively interact with customers, drivers and other team members in person, telephone and email. They must be customer service-oriented as well as team-oriented and must have good organizational skills. A successful Service Writer must be able to effectively manage multiple tasks simultaneously.  Finally, they must be able to work a flexible schedule when needed to including weekends, evenings, and holidays.

Additional Information

This job is an hourly position with no guarantees for career progression.  This does not mean that you will not be considered for other positions or opportunities.
PS Logistics complies with all applicable equal employment laws, including the Americans with Disabilities Act.  Qualified individuals with a disability may request reasonable accommodation from the company.

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