ZipRecruiter

Log In

1

Service Advisor Jobs in Alabama (NOW HIRING)

McSweeney Auto Group

Service Advisor

Pell City, AL

$65K - $120K/yr

The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service ...

McSweeney Auto Group

Service Advisor

Pell City, AL · On-site

$65K - $120K/yr

The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service ...

McSweeney Auto Group

Service Advisor

Pell City, AL · On-site

$65K - $120K/yr

The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service ...

C. A. Russell Ford

Service Advisor

Oneonta, AL

What You'll Do As a Service Advisor, you'll be the connection between our customers and our service department -- delivering exceptional experiences every day. Responsibilities Include: * Greeting ...

McSweeney Chrysler Dodge Jeep Ram

Service Advisor

AL · On-site

As a Service Advisor, you will be responsible for communicating with customers regarding their vehicle maintenance and repair needs, providing accurate estimates for services, and ensuring that all ...

C. A. Russell Ford

Service Advisor

Oneonta, AL · On-site

What You'll Do As a Service Advisor, you'll be the connection between our customers and our service department - delivering exceptional experiences every day. Responsibilities Include: * Greeting ...

C. A. Russell Ford

Service Advisor

Oneonta, AL · On-site

What You'll Do As a Service Advisor, you'll be the connection between our customers and our service department -- delivering exceptional experiences every day. Responsibilities Include: * Greeting ...

C. A. Russell Ford

Service Advisor

Oneonta, AL · On-site

What You'll Do As a Service Advisor, you'll be the connection between our customers and our service department -- delivering exceptional experiences every day. Responsibilities Include: * Greeting ...

Hyundai of Mobile

Service Advisor

Mobile, AL · On-site

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

next page

Showing results 1-20

All JobsService Advisor JobsService Advisor Jobs in Alabama

Service Advisor information

See Alabama salary details

$10

$23

$41

How much do service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Alabama? The most popular types of Service Advisor jobs in Alabama are:
What are popular job titles related to Service Advisor jobs in Alabama? For Service Advisor jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Alabama look for? The top searched job categories for Service Advisor jobs in Alabama are:
What cities in Alabama are hiring for Service Advisor jobs? Cities in Alabama with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Service Advisor

McSweeney Auto Group

Pell City, AL

$65K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Job Summary:
The Service Advisor at McSweeney Auto Group is a crucial role in our company, responsible for managing all aspects of the service department and ensuring exceptional customer service. As a Service Advisor, you will be the main point of contact for customers bringing their vehicles in for maintenance or repairs. You will also work closely with our technicians to schedule appointments, manage work orders, and upsell additional services as needed. This is a full-time, individual contributor role in the auto industry located in Pell City, Alabama.
Compensation & Benefits:
The Service Advisor position at McSweeney Auto Group offers a competitive salary ranging from $65,000 to $120,000 per year, paid weekly. In addition to salary, we also offer a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Listen to customers' concerns and accurately assess their needs
- Schedule service appointments and manage work orders
- Communicate with technicians to ensure timely completion of repairs
- Provide accurate and timely estimates for repairs and services
- Upsell additional services and products to customers
- Follow up with customers after service to ensure satisfaction
- Resolve any customer complaints or issues in a timely manner
- Maintain a clean and organized service department
- Adhere to all company policies and procedures
- Continuously strive to meet and exceed service department goals and targets
Requirements:

-Minimum 2 years experience in fixed operations Dealership or Independent repair facility 
- High school diploma or equivalent
- Previous experience in a service advisor or customer service role in the auto industry preferred
- Strong communication and interpersonal skills
- Knowledge of automotive mechanics and repair processes
- Ability to multitask and work in a fast-paced environment
- Proficiency in computer systems and ability to learn new software quickly
- Excellent organizational and time-management skills
- Must be able to work flexible hours, including evenings and weekends
- Valid driver's license and clean driving record
EEOC Statement:
McSweeney Auto Group is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are proud to be an EEO employer.