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Service Advisor Jobs in Alabama (NOW HIRING)

Toyota West Mobile

Service Advisor

Mobile, AL · On-site

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

Hyundai of Mobile

Service Advisor

Mobile, AL · On-site

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

Toyota West Mobile

Service Advisor

Mobile, AL · On-site

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

Toyota West Mobile

Service Advisor

Mobile, AL · On-site

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

Hyundai of Mobile

Service Advisor

Mobile, AL · On-site

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

Ward Trucks

Service Advisor

Mobile, AL · On-site

Service Advisor Department: Service Reports To: Service Manager Overview The Service Advisor works proactively to ensure the daily operation of the service reception, and that other service needs and ...

Ward Trucks

Service Advisor

Mobile, AL · On-site

Service Advisor Department: Service Reports To: Service Manager Overview The Service Advisor works proactively to ensure the daily operation of the service reception, and that other service needs and ...

Toyota West Mobile

Service Advisor

Mobile, AL · On-site

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

Hyundai of Mobile

Service Advisor

Mobile, AL

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

Hyundai of Mobile

Service Advisor

Mobile, AL · On-site

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

Toyota West Mobile

Service Advisor

Mobile, AL · On-site

Service Advisor We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay ...

Singing River CDJR

Service Advisor

Florence, AL · On-site

Singing River CDJR is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in CDJR vehicles, we're ...

ZT Auto

Service Advisor

Florence, AL · On-site

Singing River CDJR is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in CDJR vehicles, we're ...

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All JobsService Advisor JobsService Advisor Jobs in Alabama

Service Advisor information

See Alabama salary details

$10

$23

$41

How much do service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Alabama? The most popular types of Service Advisor jobs in Alabama are:
What are popular job titles related to Service Advisor jobs in Alabama? For Service Advisor jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Alabama look for? The top searched job categories for Service Advisor jobs in Alabama are:
What cities in Alabama are hiring for Service Advisor jobs? Cities in Alabama with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Service Advisor

McSweeney Chrysler Dodge Jeep Ram

Pell City, AL • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Job Summary:
McSweeney Auto Group is looking for a skilled and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for communicating with customers regarding their vehicle maintenance and repair needs, providing accurate estimates for services, and ensuring that all repairs are completed in a timely manner. This is a full-time, individual contributor role with opportunities for growth and advancement within our dealership.
Compensation & Benefits:

  • C
    • ompetitive salary based on experience
  • C
    • omprehensive benefits package including medical, dental, and vision insurance
  • P
    • aid time off 
  • 4
    • 01k retirement plan
  • E
    • mployee discounts on vehicle purchases and service
  • O
    • ngoing training and development opportunities
    Responsibilities:
  • G
    • reet customers and assess their needs for vehicle maintenance and repairs
  • L
    • isten to customer concerns and accurately record them for the service team
  • R
    • eview customer vehicles and provide detailed estimates for necessary repairs and services
  • C
    • ommunicate with customers throughout the repair process, providing updates and addressing any concerns or questions they may have
  • E
    • nsure that all repairs are completed in a timely and efficient manner
  • W
    • ork closely with the service team to ensure that customer vehicles are completed to the highest quality standards
  • M
    • aintain up-to-date knowledge of all vehicle manufacturer warranties and service recommendations
  • K
    • eep accurate records of customer interactions and completed services
  • M
    • eet or exceed monthly sales and customer satisfaction goals
    Requirements:
  • H
    • igh school diploma or equivalent
  • P
    • revious experience in an automotive service advisor role
  • S
    • trong customer service and communication skills
  • K
    • nowledge of vehicle maintenance and repairs
  • A
    • bility to work in a fast-paced environment and handle multiple tasks
  • A
    • ttention to detail and accuracy
  • P
    • roficient in computer programs and systems
  • M
    • ust have a valid driver's license and a clean driving record
    EEOC Statement:
    McSweeney Auto is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Apply