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Dealership Service Advisor Jobs in Alabama (NOW HIRING)

Nice Guy Valet

Dealership Service Porter

Birmingham, AL · On-site

$15 - $17/hr

Collaborate with the service advisors to perform assigned duties and ensure dealership standards are upheld * Clean the interior and exterior of vehicles and maintain the cleanliness of service ...

Nice Guy Valet

Dealership Service Porter

Birmingham, AL · On-site

$15 - $17/hr

Collaborate with the service advisors to perform assigned duties and ensure dealership standards are upheld * Clean the interior and exterior of vehicles and maintain the cleanliness of service ...

Nice Guy Valet

Dealership Service Porter

Birmingham, AL · On-site

$15 - $17/hr

Collaborate with the service advisors to perform assigned duties and ensure dealership standards are upheld * Clean the interior and exterior of vehicles and maintain the cleanliness of service ...

Car Guys Inc.

Automotive Service Writer

Montgomery, AL

$60K - $130K/yr

... service advisor opportunities with dealerships and automotive groups ----- JOB TYPE Full-Time High Pay + Commission + Bonuses ----- ABOUT THE ROLE CarGuys Inc., America's and Canada's #1 Automotive ...

Car Guys

Automotive Service Writer

Montgomery, AL · On-site

$109K/yr

... service advisor opportunities with dealerships and automotive groups JOB TYPE Full-Time High Pay + Commission + Bonuses ABOUT THE ROLE CarGuys Inc., America's and Canada's #1 Automotive Recruiter ...

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Dealership Service Advisor information

See Alabama salary details

$10

$23

$41

How much do dealership service advisor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for dealership service advisor in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What are popular job titles related to Dealership Service Advisor jobs in Alabama?

For Dealership Service Advisor jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Alabama look for?

The top searched job categories for Dealership Service Advisor jobs in Alabama are:

What cities in Alabama are hiring for Dealership Service Advisor jobs?

Cities in Alabama with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Team One Hyundai of Gadsden- Automotive Service Advisor

GREENWAY AUTOMOTIVE

Rainbow City, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Team One Hyundai of Gadsden- Automotive Service Advisor

Level Experienced

Job Location Team One Hyundai of Gadsden

Position Type Full Time

Job Categories Customer Service/ Business Development Center

Description

 We are looking for an experienced dealership Service Advisor to join our elite team!

This position is essential for our Service Drive which is very fast-paced. We are looking for individuals to provide world-class customer service. 

In this position you will identify problems with automobiles, gather information about warranties and provisions for service coverage, and draft orders for repairs to be done. Your job will be to advise customers on the available parts and service options when their vehicles need repairs. We’re counting on you to develop extensive product knowledge and to serve all of our customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation.

The ideal candidate will have 1+ years’ experience and is a high energy individual who has: 

  1. Extensive knowledge of the automotive industry and parts
  2. Excellent communication and organizational skills
  3. Ability to communicate equally well with mechanics, customers, and senior management
  4. Determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position. 

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

We offer:
Reasonable working hours
Competitive performance-based pay
Paid vacations
Paid holidays
Medical, Dental, Vision, 401k
Vehicle purchase discounts
 

Qualifications

Two or more years of dealership Service Advisor experience required
Brand-specific knowledge, preferred
Must have a proven record of achieving exceptional customer satisfaction
Must have a valid driver's license and be in good standing
Must exhibit personal and professional integrity
Have a desire for a long term career with a growing organization
Reynolds and Reynolds experience; preferred

Apply