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Dealership Service Advisor Jobs in Alabama (NOW HIRING)

King Honda

Service Advisor

Opelika, AL · On-site

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and ... Paid Holidays * Pension Plan About Our Dealership King Honda is a family owned and operated ...

King Honda

Service Advisor

Opelika, AL · On-site

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and ... Paid Holidays * Pension Plan About Our Dealership King Honda is a family owned and operated ...

ZT Auto

Service Advisor

Florence, AL · On-site

... Advisor / Writer to join our team ... As a trusted automotive dealership and service center specializing in CDJR vehicles, we're ...

Woody Anderson Ford

Service Advisor

Huntsville, AL · On-site

We are a locally owned dealership with a family friendly culture. CLICK HERE for our WrenchWay Top ... Minimum 3 years' experience as a Service Advisor in a dealership setting * Experience in a high ...

Woody Anderson Ford

Service Advisor

Huntsville, AL · On-site

We are a locally owned dealership with a family friendly culture. CLICK HERE for our WrenchWay Top ... Minimum 3 years' experience as a Service Advisor in a dealership setting * Experience in a high ...

Woody Anderson Ford

Service Advisor

Huntsville, AL · On-site

We are a locally owned dealership with a family friendly culture. CLICK HERE for our WrenchWay Top ... Minimum 3 years' experience as a Service Advisor in a dealership setting * Experience in a high ...

Woody Anderson Ford

Service Advisor

Huntsville, AL · On-site

We are a locally owned dealership with a family friendly culture. CLICK HERE for our WrenchWay Top ... Minimum 3 years' experience as a Service Advisor in a dealership setting * Experience in a high ...

Woody Anderson Ford

Service Advisor

Huntsville, AL · On-site

We are a locally owned dealership with a family friendly culture. CLICK HERE for our WrenchWay Top ... Minimum 3 years' experience as a Service Advisor in a dealership setting * Experience in a high ...

McSweeney Auto Group

Service Advisor

Pell City, AL · On-site

$65K - $120K/yr

... Dealership or Independent repair facility - High school diploma or equivalent - Previous experience in a service advisor or customer service role in the auto industry preferred - Strong communication ...

McSweeney Auto Group

Service Advisor

Pell City, AL · On-site

$65K - $120K/yr

... Dealership or Independent repair facility - High school diploma or equivalent - Previous experience in a service advisor or customer service role in the auto industry preferred - Strong communication ...

McSweeney Auto Group

Service Advisor

Pell City, AL · On-site

$65K - $120K/yr

... Dealership or Independent repair facility - High school diploma or equivalent - Previous experience in a service advisor or customer service role in the auto industry preferred - Strong communication ...

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All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Alabama

Dealership Service Advisor information

See Alabama salary details

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$23

$41

How much do dealership service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for dealership service advisor in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What cities in Alabama are hiring for Dealership Service Advisor jobs?

Cities in Alabama with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Service Advisor

King Honda

Opelika, AL • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Service Advisor - Automotive - King Honda

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Responsibilities

  • Greet service department customers promptly and courteously-attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Pension Plan

About Our Dealership

King Honda is a family owned and operated dealership in Auburn Alabama.  We have been in business since 1977 and will soon be moving to our new 60,000 square foot facility!

We want to welcome you to our Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.

We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit".  Thanks for considering us in your employment endeavors!

Apply