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Service Advisor Jobs in Alabama (NOW HIRING)

ZT Auto

Service Advisor

Florence, AL · On-site

Singing River CDJR is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in CDJR vehicles, we're ...

ZT Automotive

Service Advisor

Florence, AL · On-site

Singing River CDJR is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in CDJR vehicles, we're ...

King Honda

Service Advisor

Opelika, AL

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a ...

King Honda

Service Advisor

Opelika, AL · On-site

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a ...

King Honda

Service Advisor

Opelika, AL

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a ...

Camping World Holdings, Inc.

Service Advisor

Anniston, AL · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World

Service Advisor

Anniston, AL

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

TruTorque Diesel

Service Advisor

Athens, AL

$100K - $150K/yr

Service Advisor Wanted! Pay: $100,000.00 - $150,000.00 per year Location: Tanner, AL Company: TruTorque Diesel Tired of boring jobs, bad culture, and no room to grow? We were too. That's why we built ...

Tuscaloosa Chevrolet

Service Advisor

Cottondale, AL

$600/wk

Tuscaloosa Chevrolet is actively looking to add more Service Advisors to our team! If you want to work in a fast paced shop with a large clientele base, this is perfect for you! Benefits * 401K ...

Tuscaloosa Chevrolet

Service Advisor

Cottondale, AL

$600/wk

Tuscaloosa Chevrolet is actively looking to add more Service Advisors to our team! If you want to work in a fast paced shop with a large clientele base, this is perfect for you! Benefits * 401K ...

Tuscaloosa Chevrolet

Service Advisor

Cottondale, AL · On-site

$600/wk

Tuscaloosa Chevrolet is actively looking to add more Service Advisors to our team! If you want to work in a fast paced shop with a large clientele base, this is perfect for you! Benefits * 401K ...

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All JobsService Advisor JobsService Advisor Jobs in Alabama

Service Advisor information

See Alabama salary details

$10

$23

$41

How much do service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor in Alabama is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.02 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Alabama? The most popular types of Service Advisor jobs in Alabama are:
What are popular job titles related to Service Advisor jobs in Alabama? For Service Advisor jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Alabama look for? The top searched job categories for Service Advisor jobs in Alabama are:
What cities in Alabama are hiring for Service Advisor jobs? Cities in Alabama with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,892 per year, or $23.5 per hour.

Service Advisor

ZT Auto

Florence, AL • On-site

Full-time

Re-posted 24 days ago

Job description

Description:

Join ZT Automotive: Drive Your Career Forward!

Are you dependable, motivated, and ready to rev up your career? Singing River CDJR is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in CDJR vehicles, we're dedicated to providing top-notch automotive solutions and unparalleled customer service. With a reputation for excellence, integrity, and continuous improvement, we've solidified our position as an industry leader.

At ZT Automotive, we're not just selling or servicing vehicles – we're propelling careers forward. Since our inception in 2015, we've expanded our footprint across Texas, Florida, Georgia, and Alabama, representing premier brands like Toyota, Honda, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence.

Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and opportunity. Join our dynamic team and experience a workplace where your potential can truly soar. Ready to drive your career to new heights? Apply now!

**Responsibilities**

  • Greet customers and scheduling service appointments
  • Document customers’ concerns and comments.
  • Write service orders and descriptions of problems and repairs
  • Translate customers’ repair problems into standard repair terminology
  • Explain repairs to customers and review service history
  • Test-drive vehicles to confirm service repairs.
  • Provide accurate estimates of the cost and time needed for repairs.
  • Handle customer complaints making sure to keep our customers satisfied.
  • Coordinate parts ordering and follow up appointment with customers.
  • Provide the highest levels of customer service to retain dealership clientele.

**Qualifications**

  • Service advisor/writer experience required
  • Valid driver's license and clean driving record
  • CDK experience helpful.
  • Professional appearance and attitude required
  • Ability to multitask and stay focused in a fast-paced environment
  • Must have valid driver’s license
Requirements: