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Service Advisor Jobs in Helena, AL (NOW HIRING)

Precision Auto

Customer Service Advisor

Homewood, AL · On-site

$12 - $20/hr

Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in ...

Precision Auto

Customer Service Advisor

Alabaster, AL · On-site

$12 - $20/hr

Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in ...

Precision Auto

Customer Service Advisor

Birmingham, AL · On-site

$12 - $20/hr

Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in ...

Hoover Toyota

Automotive Service Advisor

Hoover, AL · On-site

$70K - $100K/yr

... seeking Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group , founded in 1948, is a third-generation, family owned & operated business proudly serving ...

Hoover Toyota

Automotive Service Advisor

Hoover, AL · On-site

$70K - $100K/yr

... seeking Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group , founded in 1948, is a third-generation, family owned & operated business proudly serving ...

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All JobsService Advisor JobsService Advisor Jobs in Helena, AL

Service Advisor information

See Helena, AL salary details

$11

$23

$41

How much do service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor in Helena, AL is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $27.31 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What cities near Helena, AL are hiring for Service Advisor jobs? Cities near Helena, AL with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Helena, AL as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,401 per year, or $23.8 per hour.

Customer Service Advisor

Precision Tune Auto Care - Birmingham 56-04

Birmingham, AL • On-site

$12 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Customer Service Advisor

Full or Part Time

Pay: $12 - $20 per hour

Join the Precision Tune Auto Care Team!

We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service—both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.

Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We’re looking for star players who want more than just a job—individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.

Customer Service Advisor – Join Our Team!

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.

What We Offer:

  • Competitive pay
  • Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
  • Retirement plan enrollment available
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays — enjoy a better work-life balance
  • 7 paid holidays off

What You’ll Do:

  • Greet and engage customers in-store and over the phone.
  • Schedule appointments, explain services, and sell parts and automotive services.
  • Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
  • Support shop productivity through work order and register transactions.
  • Ensure safety procedures are followed and maintain a clean, organized work area.
  • Help resolve customer concerns and provide exceptional service.

What We’re Looking For:

  • High School Diploma or GED.
  • Valid driver’s license.
  • 1+ year of automotive service experience; 1+ year of sales experience preferred.
  • Strong customer service and communication skills.
  • Comfortable with basic math and calculating discounts/commissions.
  • Ability to work days, nights, weekends, and holidays.

Physical Requirements:

  • Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
  • Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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