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Automotive Service Advisor Manager Jobs (NOW HIRING)

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Support from experienced technicians and management This role is ideal for an advisor who thrives in a fast-paced dealership service environment and wants to maximize their earning potential.

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Support from experienced technicians and management This role is ideal for an advisor who thrives in a fast-paced dealership service environment and wants to maximize their earning potential.

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Support from experienced technicians and management This role is ideal for an advisor who thrives in a fast-paced dealership service environment and wants to maximize their earning potential.

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Support from experienced technicians and management This role is ideal for an advisor who thrives in a fast-paced dealership service environment and wants to maximize their earning potential.

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Automotive Service Advisor Manager information

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How much do automotive service advisor manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for automotive service advisor manager in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an Automotive Service Advisor Manager?

An Automotive Service Advisor Manager is a professional responsible for overseeing the service advisors in an auto repair shop or dealership. They ensure that customers receive excellent service, manage the workflow between customers and technicians, and handle administrative tasks such as scheduling and reporting. This role often includes training service advisors, resolving escalated customer issues, and working to improve overall service department efficiency and profitability.

What are the key skills and qualifications needed to thrive as an Automotive Service Advisor Manager, and why are they important?

To thrive as an Automotive Service Advisor Manager, you need a solid understanding of automotive systems, customer service experience, and often a background in business management or related certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer training programs is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and exceed customer expectations. These abilities ensure efficient operations, high customer satisfaction, and the overall success of the service department.

What are some common challenges Automotive Service Advisor Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Advisor Managers often need to balance delivering excellent customer service with maintaining workshop productivity and meeting revenue targets. One common challenge is managing customer expectations regarding repair timelines or costs while ensuring technicians have the time and resources needed to perform quality work. Effective communication, strong organizational skills, and the ability to prioritize tasks are crucial for overcoming these challenges. Additionally, fostering a collaborative environment between advisors, technicians, and parts staff helps streamline workflow and improve both customer satisfaction and shop efficiency.

What is the difference between Automotive Service Advisor Manager vs Automotive Service Advisor?

AspectAutomotive Service AdvisorAutomotive Service Advisor Manager
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingSame as Service Advisor, plus leadership or management training
Work EnvironmentCustomer service, dealership or repair shop settingOversees Service Advisors, manages team, in similar dealership or repair shop environment
ResponsibilitiesCommunicates repair needs, estimates costs, schedules serviceSupervises Service Advisors, ensures customer satisfaction, manages workflow

The main difference is that an Automotive Service Advisor handles customer interactions and service estimates, while an Automotive Service Advisor Manager oversees the team, manages operations, and ensures overall service quality within the dealership or repair shop.

What cities are hiring for Automotive Service Advisor Manager jobs? Cities with the most Automotive Service Advisor Manager job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
What states have the most Automotive Service Advisor Manager jobs? States with the most job openings for Automotive Service Advisor Manager jobs include:
Automotive Service Advisor Manager jobs near you

Automotive Service Advisor

Conklin Automotive Group

Hutchinson, KS • On-site

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Conklin Automotive Group is seeking an enthusiastic and customer-oriented Automotive Service Advisor to join our dedicated service team. As a Service Advisor, you will be the primary point of contact for customers when they bring their vehicles in for maintenance and repair. Your role is vital in ensuring a seamless and positive experience for our customers, as you will assess their needs, recommend services, and communicate with our technicians to ensure efficient service delivery. We pride ourselves on fostering a supportive work culture and providing opportunities for professional development. If you have a passion for the automotive industry and a knack for exceptional customer service, we invite you to apply and be a part of our Conklin Automotive family!

Responsibilities
  • Greet customers and assess their automotive service needs
  • Provide detailed explanations of recommended repairs and maintenance services
  • Establish and maintain positive relationships with customers
  • Coordinate with service technicians to ensure timely and accurate completion of services
  • Prepare estimates, invoices, and necessary paperwork for services rendered
  • Follow up with customers after service to ensure satisfaction and address any concerns
  • Stay informed on promotional offerings and product knowledge to enhance customer experience

Requirements

  • High school diploma or equivalent; automotive knowledge is preferred
  • Previous experience as a Service Advisor or in a customer service role is a plus
  • Excellent communication and interpersonal skills
  • Strong organizational skills and the ability to manage multiple tasks
  • Proficiency in computer systems and software, including service management tools
  • Ability to work well in a fast-paced environment
  • Valid driver's license and a clean driving record

Benefits

  • 401K with company match
  • Paid time off
  • Paid holidays
  • Paid training
  • Direct deposit
  • Sponsored healthcare
  • Health savings account with company match