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Automotive Service Advisor Manager Jobs in Texas

Davis Chevrolet

Automotive Service Advisor

Houston, TX · On-site

Performing any additional task assigned by management Automotive Service Advisor / Writer Qualifications: * Excellent communication skills * Professional appearance * Positive attitude * Strong ...

Davis Chevrolet

Automotive Service Advisor

Houston, TX · On-site

Performing any additional task assigned by management * Automotive Service Advisor / Writer Qualifications: * Excellent communication skills * Professional appearance * Positive attitude * Strong ...

Huffines

Automotive Service Advisor

Plano, TX · On-site

$90K - $120K/yr

Automotive Service Advisor Huffines Service Departments If you are an experienced dealership ... Makes repair recommendations and manages delivery of repairs by setting and managing customer ...

family tire

Automotive Service Advisor

Grapevine, TX · On-site

$120K/yr

As an Automotive Service Advisor, you will grow our customer base by identifying potential ... Use CRM software to maintain a customer database Qualifications * High school diploma or GED ...

Cabent Inc

Automotive Service Advisor

Desoto, TX · On-site

$80K - $130K/yr

Automotive Service Advisor $100,000+ Earning Potential | DeSoto, TX Allstate Auto Experts is hiring ... Managing repair orders from check-in through delivery * Working closely with technicians, parts ...

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Automotive Service Advisor Manager information

What is an automotive service advisor manager?

An Automotive Service Advisor Manager is a professional responsible for overseeing the service advisors in an auto repair shop or dealership. They ensure that customers receive excellent service, manage the workflow between customers and technicians, and handle administrative tasks such as scheduling and reporting. This role often includes training service advisors, resolving escalated customer issues, and working to improve overall service department efficiency and profitability.

What are the key skills and qualifications needed to thrive as an automotive service advisor manager, and why are they important?

To thrive as an Automotive Service Advisor Manager, you need a solid understanding of automotive systems, customer service experience, and often a background in business management or related certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer training programs is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and exceed customer expectations. These abilities ensure efficient operations, high customer satisfaction, and the overall success of the service department.

What are some common challenges automotive service advisor managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Advisor Managers often need to balance delivering excellent customer service with maintaining workshop productivity and meeting revenue targets. One common challenge is managing customer expectations regarding repair timelines or costs while ensuring technicians have the time and resources needed to perform quality work. Effective communication, strong organizational skills, and the ability to prioritize tasks are crucial for overcoming these challenges. Additionally, fostering a collaborative environment between advisors, technicians, and parts staff helps streamline workflow and improve both customer satisfaction and shop efficiency.

What is the difference between Automotive Service Advisor Manager vs Automotive Service Advisor?

AspectAutomotive Service AdvisorAutomotive Service Advisor Manager
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingSame as Service Advisor, plus leadership or management training
Work EnvironmentCustomer service, dealership or repair shop settingOversees Service Advisors, manages team, in similar dealership or repair shop environment
ResponsibilitiesCommunicates repair needs, estimates costs, schedules serviceSupervises Service Advisors, ensures customer satisfaction, manages workflow

The main difference is that an Automotive Service Advisor handles customer interactions and service estimates, while an Automotive Service Advisor Manager oversees the team, manages operations, and ensures overall service quality within the dealership or repair shop.

What are the most commonly searched types of Automotive Service Advisor jobs in Texas?

The most popular types of Automotive Service Advisor jobs in Texas are:

What cities in Texas are hiring for Automotive Service Advisor Manager jobs?

Cities in Texas with the most Automotive Service Advisor Manager job openings:

Automotive Service Advisor Manager jobs near you

automotive service advisor

Phils Car Care Llc

Porter, TX

Full-time

Re-posted 2 days ago

Job description

AUTOMOTIVE SERVICE ADVISOR MANAGER/ASSISTANT.

Company Description

Full service auto and light truck repair facility specializing in ADAS calibration and repair..