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Automotive Service Advisor Manager information

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How much do automotive service advisor manager jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for automotive service advisor manager in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an Automotive Service Advisor Manager?

An Automotive Service Advisor Manager is a professional responsible for overseeing the service advisors in an auto repair shop or dealership. They ensure that customers receive excellent service, manage the workflow between customers and technicians, and handle administrative tasks such as scheduling and reporting. This role often includes training service advisors, resolving escalated customer issues, and working to improve overall service department efficiency and profitability.

What are the key skills and qualifications needed to thrive as an Automotive Service Advisor Manager, and why are they important?

To thrive as an Automotive Service Advisor Manager, you need a solid understanding of automotive systems, customer service experience, and often a background in business management or related certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer training programs is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and exceed customer expectations. These abilities ensure efficient operations, high customer satisfaction, and the overall success of the service department.

What are some common challenges Automotive Service Advisor Managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Advisor Managers often need to balance delivering excellent customer service with maintaining workshop productivity and meeting revenue targets. One common challenge is managing customer expectations regarding repair timelines or costs while ensuring technicians have the time and resources needed to perform quality work. Effective communication, strong organizational skills, and the ability to prioritize tasks are crucial for overcoming these challenges. Additionally, fostering a collaborative environment between advisors, technicians, and parts staff helps streamline workflow and improve both customer satisfaction and shop efficiency.

What is the difference between Automotive Service Advisor Manager vs Automotive Service Advisor?

AspectAutomotive Service AdvisorAutomotive Service Advisor Manager
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingSame as Service Advisor, plus leadership or management training
Work EnvironmentCustomer service, dealership or repair shop settingOversees Service Advisors, manages team, in similar dealership or repair shop environment
ResponsibilitiesCommunicates repair needs, estimates costs, schedules serviceSupervises Service Advisors, ensures customer satisfaction, manages workflow

The main difference is that an Automotive Service Advisor handles customer interactions and service estimates, while an Automotive Service Advisor Manager oversees the team, manages operations, and ensures overall service quality within the dealership or repair shop.

What cities are hiring for Automotive Service Advisor Manager jobs? Cities with the most Automotive Service Advisor Manager job openings:
What are the most commonly searched types of Automotive Service Advisor jobs? The most popular types of Automotive Service Advisor jobs are:
What states have the most Automotive Service Advisor Manager jobs? States with the most job openings for Automotive Service Advisor Manager jobs include:
Automotive Service Advisor Manager jobs near you

Service Advisor Manager | $150K OTE - 2105

All Tire & Service

Staten Island, NY • On-site

$80K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Automotive Service Advisor Manager

All Tire & Service – Staten Island, NY

Most shops say they want leadership. What they really want is someone to hold the place together.

We’re looking for anexperienced Service Advisor Manager who can actually lead a high-volume service drive, train advisors, improve customer experience, and drive performance.

All Tire & Service is a growing multi-location operation with busy shops, strong car counts, and ownership actively investing in improving operations. Our Page Ave location needs a strong front-of-house leader who can bring structure, accountability, and consistency to the service team.

If you know how to build trust with customers, increase ARO ethically, and create a smooth workflow between advisors and technicians, this is a high-income opportunity with real upside.

What You’ll Get

  • $80,000–$90,000 base salary
  • Commission plan with $150,000+ OTE potential
  • High-volume location with strong traffic flow
  • Established multi-shop operation with growth opportunity
  • Ownership support and direct communication
  • Medical, dental, and vision contribution ($450/month)
  • PTO
  • 401(k)
  • Paid training and certification reimbursement
  • Company vehicle available for managers
  • Stable team environment with long-term opportunity

How to Apply (Important)

We move fast — and so should you.

Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About the Shop

All Tire & Service operates multiple high-volume locations across Staten Island and New Jersey. The Page Ave location services approximately 850 vehicles monthly and has a strong existing customer base.

The opportunity here is massive!

The location currently handles heavy inspection volume, but leadership wants to improve consistency, advisor performance, customer flow, and overall ARO. They’re investing in stronger leadership and operational structure to make it happen.

Vehicle mix includes:

  • Domestic
  • Asian
  • European

Shop systems include:

  • Tire Shop / Freedom SMS
  • Steer CRM
  • AutoOps

What We’re Looking For

  • 5+ years of Service Advisor experience
  • 2+ years of leadership or management experience
  • Proven ability to increase sales and improve customer retention
  • Strong communication and team leadership skills
  • Ability to coach and train advisors
  • Organized, process-driven mindset
  • Comfortable working in a fast-paced, high-volume environment
  • Automotive industry experience required

Shop Information

All Tire & Service – Page Ave
115 Page Ave.
Staten Island, NY 10309

Hours:

  • Monday–Friday: 7:30 AM – 6:00 PM
  • Saturday: 8:00 AM – 4:00 PM

If you’re ready to lead a busy shop, build a stronger team, and get paid for performance — we want to talk to you.

Apply