Retail Tire & Automotive Operations Manager
Greater Philadelphia & South Jersey Area
Overview
We are seeking a highly organized and process-driven Retail Tire & Automotive Operations Manager to oversee the daily operations of multiple retail automotive service locations. This role is focused primarily on operational excellence, workflow efficiency, safety, employee development, and local marketing initiatives rather than direct sales management.
The ideal candidate thrives on building systems, improving processes, developing managers, and ensuring every location runs safely, efficiently, and consistently.
This is a hands-on leadership role responsible for driving operational standards across all stores while supporting teams in delivering high-quality services and an outstanding customer experience.
Key Responsibilities
Operations & Workflow Management
- Oversee day-to-day operations across multiple tire and automotive service locations
- Develop and maintain efficient workflow systems
- Ensure consistency in operational standards across all stores
- Identify and implement process improvements to increase productivity and reduce downtime
- Monitor KPIs related to workflow processes
Safety & Compliance
- Establish and enforce strict safety protocols and shop standards
- Conduct regular safety audits and operational inspections
- Ensure compliance with all OSHA and industry safety regulations
- Lead safety training initiatives and incident prevention programs
Training & Team Development
- Recruit, train, and mentor store managers
- Build structured training programs
- Support career development and promote internal advancement
- Implement accountability systems to maintain high performance standards
Marketing & Local Growth
- Coordinate with ownership/leadership on local marketing initiatives
- Support store-level promotions and community outreach programs
- Help implement strategies to increase customer retention and repeat business
Operational Leadership
- Support store managers in staffing, scheduling, and operational planning
- Maintain consistent service standards across all locations
- Evaluate operational performance and implement improvements where needed
Qualifications
- 5+ years of experience in automotive service or tire industry management
- Experience overseeing multiple retail locations preferred
- Strong background in operations management and process improvement
- Demonstrated leadership and team development skills
- Deep understanding of various POS Systems
- Knowledge of safety standards and compliance in automotive environments
- Excellent organizational and communication skills
- Ability to travel between store locations as needed
Preferred Experience
- Multi-store or district management experience
- Tire retail operations experience
- Automotive service management experience
- Training and development program implementation
- Operational KPI tracking and reporting
What We Offer
- Competitive salary
- Performance bonuses
- Health benefits
- Paid time off
- 401K
- Career growth opportunities
- The ability to build and improve operations across a growing organization
Why This Role Matters
This position plays a critical role in ensuring that every store operates safely, efficiently, and consistently, while building strong teams and scalable operational systems.
Company Description
Founded on strong family values and a commitment to exceptional service, Allen Rubber Company Inc. is a family-owned and operated wholesale tire distributor serving businesses with reliability, integrity, and unmatched expertise. For generations, weโve built trusted relationships with tire retailers, auto shops, and fleet operators by offering high-quality products and dependable support.
Our team combines decades of industry knowledge with hands-on experience, allowing us to provide personalized recommendations, competitive pricing, and fast, efficient delivery. We proudly carry a wide selection of leading tire brands to meet the needs of every customerโfrom passenger vehicles and light trucks to commercial.
At Allen Rubber Company Inc., we believe in doing business the right way: honest communication, consistent service, and a genuine dedication to helping our partners grow. As a family-operated company, our customers arenโt just accountsโtheyโre long-standing relationships built on trust.