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Associate Service Manager Jobs (NOW HIRING)

VIP Tires & Service

Service Manager

Hanover, MA · On-site

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... Ensure all associates are certified and on a structured career path through coaching sessions.

VIP Tires & Service

Service Manager

Needham, MA · On-site

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... Ensure all associates are certified and on a structured career path through coaching sessions.

VIP Tires & Service

Service Manager

Bennington, VT

$75K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... Ensure all associates are certified and on a structured career path through coaching sessions.

VIP Tires & Service

Service Manager

Needham Heights, MA · On-site

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... Ensure all associates are certified and on a structured career path through coaching sessions.

VIP Tires & Service

Service Manager

Hanover, MA

$80K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... Ensure all associates are certified and on a structured career path through coaching sessions.

VIP Tires & Service

Service Manager

Wallingford, CT

$85K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering ... Ensure all associates are certified and on a structured career path through coaching sessions.

ITW Hobart Service

Service Manager

Harrisburg, PA

We have over 1,700 associates nationwide who serve as valued partners to our customers. Our ... The Service Manager will also be required to support and enforce all company policies and ...

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How much do associate service manager jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for associate service manager in the United States is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.81 per hour, depending on experience, location, and employer.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, healthcare, or IT services.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. Stress levels vary based on workload, work environment, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is an associate service manager?

An associate service manager is an entry-level or junior management role responsible for overseeing customer service operations, supporting service teams, and ensuring client satisfaction. They often assist in coordinating service delivery, handling escalations, and may require knowledge of service management tools and certifications such as ITIL. This role typically involves working in service environments like IT, healthcare, or retail, with opportunities for career growth into senior management positions.

What is the difference between Associate Service Manager vs Customer Service Manager?

AspectAssociate Service ManagerCustomer Service Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like CRM or CSCP are a plusUsually requires a bachelor's degree; certifications like Certified Customer Service Manager (CCSM) can be beneficial
Work EnvironmentSupports service teams, manages daily operations, and assists in service delivery within organizationsOversees customer service teams, handles escalations, and improves customer satisfaction
Employer & Industry UsageCommon in tech, manufacturing, and service industries; used by companies with service departmentsWidely used across retail, hospitality, and corporate sectors focusing on customer relations

The Associate Service Manager role focuses on supporting service operations and team assistance, often serving as a stepping stone to higher management. The Customer Service Manager primarily manages customer interactions and satisfaction. Both roles require similar credentials and work environments but differ in scope and focus within organizations.

What is the role of an associate manager?

An associate service manager oversees daily operations within a service department, supporting senior managers in ensuring customer satisfaction and efficient service delivery. They often handle team coordination, process improvements, and may assist with training and performance management. Strong communication skills and familiarity with service management tools are important for this role.
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Associate Service Manager jobs near you
Infographic showing various Associate Service Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,863 per year, or $25.4 per hour.

Service Manager - Hamburg, NY

Goodyear Tire and Rubber Company

Hamburg, NY • On-site

$22 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description


Let's Connect APPLY TODAY To Schedule Your On Site Interview!
Text "Goodyear" to 66866 to connect with a recruiter!
The pay range for this position is $22 - $28/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
General Description:
As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
  • Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
  • Responsible for contributing to the training and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:
  • Minimum 1 year of previous Automotive Service management experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:
  • Previous automotive service sales experience
  • Previous automotive service experience

Position Criteria:
  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures

Application Process
  • Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
  • If you pass, you'll receive an invitation to schedule a phone or in-person interview.
  • Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

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